windows genuine issues

(record thread length is around 120 - we've got a way to go yet! :D )

Please post Event logs from System and Application in the Windows logs of Event viewer - (Save all events as... Sevt.evtx and Aevt.evtx) - zip them first as they can be rather large!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Noels hate for computers starts coming out about post #100 so you have a ways to go.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
good to know :D
 

My Computer

OS
Windows 7 Home Premium 32bit.
(Don't polar bears melt when it gets warm? <eg>)

Catching up at the moment - swapped HD's on this machine since my last post.....

I'll review the logs and get back to you later
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
OK - the first resuilts are in :)

There are a LOT of disk errors - I'll come to those in a minute.....

There is a service that isn't functioning properly, so we'll try and fix that first

Open an Elevated Command prompt, and run the following commands...

regsvr32 %windir%\system32\rsaenh.dll
ICACLS C:\ProgramData\Microsoft\Crypto\RSA

You should get a popup message from the first - what does it say?


As far as the disk errors go, it looks as if you had problems with a secondary disk for a few minutes - which generated something like 5000 errors!
There are also problems with iastor, volsnap, and NTFS.
We need to focus on those soon.

....BUT - the bad news is that there are 128KB in bad sectors in the latest CHKDSK report - they seem tobe increasing over time - in April, there were 'only' 60KB
This almost certainly means that the HD is on the way out, so back up to external media NOW, and plan for a change of hard drive!
 
Last edited:

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I got this message when ruuning the commands:Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Vse pravice pridržane.
C:\Windows\system32>regsvr32 %windir%\system32\rsaenh.dll
C:\Windows\system32>ICALCS C:\ProgramData\Microsoft\Crypto\RSA
'ICALCS' is not recognized as an internal or external command,
operable program or batch file.
C:\Windows\system32>
and a regsvr32 notification DllRegisterServer in C:\Windows\System32\resaenhdll succeeded
then it looks like I have to get a new HD soon
 

My Computer

OS
Windows 7 Home Premium 32bit.
Sorry - my fault.....

ICACLS C:\ProgramData\Microsoft\Crypto\RSA

(not 'soon' - 'soonest' - this one could fall over tonight!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
now I got this message. well then I will make a backup and I don't know how much of a point is there to fix the problems then :D

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Vse pravice pridržane.
C:\Windows\system32>ICACLS C:\ProgramData\Microsoft\Crypto\RSA
C:\ProgramData\Microsoft\Crypto\RSA NT AUTHORITY\SYSTEM:(I)(OI)(CI)(F)
BUILTIN\Administrators:(I)(OI)(CI)(F)
BUILTIN\Users:(I)(OI)(CI)(RX)
Everyone:(I)(OI)(CI)(RX)
Successfully processed 1 files; Failed processing 0 files
C:\Windows\system32>
 
Last edited:

My Computer

OS
Windows 7 Home Premium 32bit.
Hey - it's fun! :D
With any luck that may fix the malfunctioning service - reboot and wait five minutes, then upload a new pair of event logs (call them A1evt and S1evt)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Well - I can't see the service arror again - although there are now different ones
'
"Windows cannot load classes registry file." - Eventid 1542.....
Event ID: 1542 Source: User Profile Service applies.

Fancy a go at it - or would you rather call it a day??
(there's another Ntfs error crept in, in the last hour - and there's still large numbers of Disk errors showing)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
It is entirely up to you if you don't have the energy to do it we can call it a day, it is your call
 

My Computer

OS
Windows 7 Home Premium 32bit.
Energy isn't the problem - it's time :(

I have to go out now - and I have a fair number of other threads (nothing new there)

I suspect that from what I've been seeing, as soon as we fix one problem, another will surface, and we'll end up chasing our tails and disappearing....
the only real solution is probably going to be a clean install on a new HD.
You should back up all essential data now, and make frequent further backups until you manage to get a new HD installed.
Make sure that you have all relevant installers and Product Keys to hand (use Belarc Advisor to list everything) and then take the plunge with a clean install.

Good luck!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
will do that, thanks a lot for the effort
 

My Computer

OS
Windows 7 Home Premium 32bit.
You're welcome - sorry we couldn't get a better result for you.
<dashes out the door>
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
hey noel sorry to bother you again. I am trying to backup the files but I keep getting the Windows 7 backup error code 0x81000037 "Shadow files cannot be read and I can't back it up.
I was trying to solve the problem but nosucces.
What do you recommend?
I think that my HD drive won't die becouse some error won't let it to :)
 

My Computer

OS
Windows 7 Home Premium 32bit.
You should be so lucky!
No - I suspect that the file corruption is getting to it. I take it you're trying to use Windows backup?

If I were you, I'd just use copy/paste (or XCOPY or ROBOCOPY from a command prompt) - it avoids that sort of thing. Robocopy also has a limited verifiation ability (it checks the filesize of the copy against the source).
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
i am looking at the tutorials for robocopy and it seems quite complex :) what do you recommend that I try to copy? I would just go with copy all :D
 

My Computer

OS
Windows 7 Home Premium 32bit.
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