Solved windows hangs while opening a drive

sudhir dara

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i am using windows 7 home premium 64 bit. i have 4 partitions of my hard disk. one of them i mostly use to store music videos and pictures. now windows hangs whenever i try to open videos and picture folders in that drive (it doesn't hang when i open folders in it containing MP3's ). other drives are working well. please help because those pictures are very important for me..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
What COULD be causing this if you have set Thumbnails to be displayed in the folders containing pictures and videos. That takes time to scan each of the files and generate the appropriate thumbnail. Furthermore, if there is a corrupted video file, that could cause Windows to hang while trying to scan that file to generate a thumbnail.

I have thumbnails disabled on my pc for that very reason.
 

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Win7 Pro 32-bit, Win8 Pro 32-bit
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Samsung 24" widescreen, LG 23" widescreen
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What COULD be causing this if you have set Thumbnails to be displayed in the folders containing pictures and videos. That takes time to scan each of the files and generate the appropriate thumbnail. Furthermore, if there is a corrupted video file, that could cause Windows to hang while trying to scan that file to generate a thumbnail.

I have thumbnails disabled on my pc for that very reason.

thanks for your support, i have disabled my thumbnails, i got access to some of the folder but they behave strangely; once i got the access to one folder the next time i visit it again hangs. as u have mentioned, i think this is being created because of overload, i have about 23 GB of pictures in that drive. they were in a single folder earlier which have some sub-folders, i tried some times and managed to scatter them through different folders. any other option to ease up the processor while going through that drive?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
The delay is because Kaspersky is scanning the files you're trying to open.

I'm assuming by a "hang", you mean a delay of a minute or two?

Kaspersky is very intrusive. It's constantly ON, doing its job.
 

My Computer

Computer Manufacturer/Model Number
8 home-builds from the 80's into 2004
OS
W7 Home Premium 32bit
If it's on a hard drive not in use all the time, some of them spin down when not in use to save on wear and tear, called parking, I get a few seconds of lag on using those parked drives when they next get accessed, just something else to consider.

OP, I do hope you have indexing turned off on that drive with the pictures, also.

Right click the drive icon in Windows Explorer and go into properties, it's the check box at the bottom of the General tab.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
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Realtek High Definition Audio (onboard mobo, ALC-889 chip)
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2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
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7200 RPM SATA HDs for the rest: Hitachi and Seagate
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CompTIA A+ certified (220-800 series) in July 2013.
The delay is because Kaspersky is scanning the files you're trying to open.

I'm assuming by a "hang", you mean a delay of a minute or two?

Kaspersky is very intrusive. It's constantly ON, doing its job.
no it hangs completely, windows explorer stops working and i have to do force shutdown by long pressing power button..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
If it's on a hard drive not in use all the time, some of them spin down when not in use to save on wear and tear, called parking, I get a few seconds of lag on using those parked drives when they next get accessed, just something else to consider.

OP, I do hope you have indexing turned off on that drive with the pictures, also.

Right click the drive icon in Windows Explorer and go into properties, it's the check box at the bottom of the General tab.
it was turned on, i unchecked that after you asked, the drive is giving me a little more access now, i mean earlier it used to hang right after opening the folder, now i can access some of the pictures but after few minutes, it again responds the same way.
one more thing i want to bring you concern. there was a folder containing pictures in other drive, i thought it is working properly and there is much space left in this drive, so i moved that folder to this drive (the one which is creating problems) few time back, now that folder is also not accessible..
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
sudhir dara

-right click on the folder that you want to open and click on properties. you will see three tabs "General, Sharing and Customize"
- click on "Customize" and if the folder type selected as "Photo Album" or "Pictures", change it to "Documents"
-open your folder again. Browse through every folder and search for problem.

-If the folder contains video is unable to open, then change your video to thumbnails and unable to change properly and cause your system to generate error, then you've found the source.

it will be helpful for you......
 

My Computer

Computer type
PC/Desktop
OS
microsoft window7 Ultimate x64
Are you only using Windows Explorer when these hangs/lags occur?

If you try Total Commander, Xyplorer or some other file manager, does this occur?

Just want to see if this is a Windows Explorer issue or all file management.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
Are you only using Windows Explorer when these hangs/lags occur?

If you try Total Commander, Xyplorer or some other file manager, does this occur?

Just want to see if this is a Windows Explorer issue or all file management.
i tried Xyplorer and hurrrayy, everything working fine.. thanks a lot lot lot Faladu. :D :D :dinesh: i really don't have words to thank u. i will revert to you again if i will find any further problem..
one more thing i want to ask, is there any way to repair windows explorer other than reinstalling windows??
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
sudhir dara

-right click on the folder that you want to open and click on properties. you will see three tabs "General, Sharing and Customize"
- click on "Customize" and if the folder type selected as "Photo Album" or "Pictures", change it to "Documents"
-open your folder again. Browse through every folder and search for problem.

-If the folder contains video is unable to open, then change your video to thumbnails and unable to change properly and cause your system to generate error, then you've found the source.

it will be helpful for you......
thanks a lot for your support britny, it was a file manager issue and now it is resolved.. thanks again. :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
You are very welcome! :D

I think this might be what you want:

http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

I avoid W.E. as much as I can.

Perhaps a recent windows update fowled up your W.E. I vaguely remember one that was recommended to remove/not install, KB2823324 I think it was, if in your Windows Update History, can remove that one. [mine was dated as added 4/10/2013].
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
You are very welcome! :D

I think this might be what you want:

http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

I avoid W.E. as much as I can.

Perhaps a recent windows update fowled up your W.E. I vaguely remember one that was recommended to remove/not install, KB2823324 I think it was, if in your Windows Update History, can remove that one. [mine was dated as added 4/10/2013].
i didn't updated windows since i buy it but there is a update Microsoft silverlight 5.0.61118.0 which is installed on 10/2/2013, should i remove it?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Dell
OS
windows 7 home premium 64 bit
Memory
4 GB
Graphics Card(s)
NO
Hard Drives
500 GB HDD
Antivirus
KASPERSKY
Browser
MOZILLA FIREFOX
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