Windows has encountered a critical problem and will restart automatic

Happy100

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I have moved this thread over, as I felt it was a different issue.

Previous thread - http://www.sevenforums.com/general-discussion/102247-most-main-services-will-not-start.html

I'm running win 7 Ultimate 32 Bit, which has been fine up to a few days ago when on start up reaching the desktop I started getting a window saying "Windows has encountered a critical problem and will restart automatically in one minute." it would then restart and continually loop this way.

I booted to safe mode and had no restart message, so was able to run a virus scan using Microsoft security essentials, however if I booted to safe mode with networking the restart window would show again.

I have looked for the Gbp Service, which I was advised might be causing the problem, but cannot find this in services running.

However, I have found that by discounting the internet, the restart issue does not show, but as soon as I connect to the internet, it pops up and the system restarts.

Does this indicate a virus or trojen of some kind?

Any suggestion how I stop this, as I cannot run a up to date antivirus program without being connected to the internet to get the latest updates?

Happy.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 BitAMD X2 38003GB
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit
CPU
AMD X2 3800
Motherboard
ASUS M2N
Memory
3GB
Sound Card
Onboard
Do you have a restore point before the problem began ... a repair install may be the way to go as well....
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
System restore failed on multiple restore points.

repair installation: as I cannot connect to the internet, will I have a problem with the repair installation not being able to get the latest updates for the installation process?
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Ultimate 32 BitAMD X2 38003GB
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit
CPU
AMD X2 3800
Motherboard
ASUS M2N
Memory
3GB
Sound Card
Onboard
No... you can do a repair install without an internet connection ... ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Hello,

It does sound like a infection :(

- Captain
 

My Computer My Computer

At a glance

Windows 7 Ultimate - 64-bit | Windows 8 Pro -...Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6M...8 GBNVIDIA® GeForce® GT 650M 2GB Graphics, Optimu...
Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Hi Guys

The problem is now fixed, after trying all the things suggested (thank You!), I created a Windows Repair CD and booted to this, this then allowed me to do a System Restore, but this advised it had failed, however after restarting the restore had actually worked? Thus removing the restart alert and allowing me to connect to the internet.

I ran further virus and spyware scans, no virus's found, but there were a few spyware, which were successfully cleaned.

System now in perfect working order again! :-)

Thank you again everyone!

Happy.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32 BitAMD X2 38003GB
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32 Bit
CPU
AMD X2 3800
Motherboard
ASUS M2N
Memory
3GB
Sound Card
Onboard
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