Windows has Recovered from an Unexpected Shutdown - BSOD

[MHWadester]

hey so heres whats happening recently i have been receiving the windows message "windows has Recovered from an Unexpected Shutdown" randomly... i dont know what triggered this because it happens occasionally on shutdown and i get the blue screen but a lot of the time i dont see the bluescreen.... doesnt happen on startup.I get this message a lot when my computer wakes from as sleep.
More detailed info on the message is :
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 3081

Additional information about the problem:
BCCode: 9f
BCP1: 00000003
BCP2: 870B6030
BCP3: 82D78AE0
BCP4: 86F7C8C8
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060310-21855-01.dmp
C:\Users\Wade\AppData\Local\Temp\WER-54257-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

Please can you help me fix or find a solution for this... thanks in advance
PS: I am running windows 7 on a new hdd that is currently up to date along with all my drivers supposedly.. I have also included a zip file of all my minidump files if that helps with analysis and solution

 

[Jonathan_King]

It looks as if your 2Wire Wireless Adapter driver are the cause. Dated 2007, its age is enough to cause a BSOD.

Please uninstall your wireless drivers and then install a fresh, up-to-date copy.

BSOD BUGCHECK SUMMARY

[font=lucida console]
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 10:44:46.548 2010 (GMT-4)
System Uptime: 0 days 0:01:45.185
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BugCheck 1000007E, {c0000005, 82c4a7f3, 8db77b38, 8db77710}
Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 10:30:29.301 2010 (GMT-4)
System Uptime: 0 days 0:41:28.549
BugCheck D1, {8, 2, 0, 8bc7dce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Thu Jun  3 09:48:24.335 2010 (GMT-4)
System Uptime: 0 days 5:13:09.973
BugCheck D1, {8, 2, 0, 8bc90ce0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 21:38:55.914 2010 (GMT-4)
System Uptime: 0 days 1:10:39.551
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Wed Jun  2 20:27:41.186 2010 (GMT-4)
System Uptime: 0 days 0:28:29.824
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BugCheck 1000007E, {c0000005, 82c827f3, 8f67bb38, 8f67b710}
Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Tue Jun  1 18:59:08.101 2010 (GMT-4)
System Uptime: 0 days 0:13:13.723
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BugCheck 1000007E, {c0000005, 82c4a7f3, abf5db38, abf5d710}
Probably caused by : 2WirePCP.sys ( 2WirePCP+b46 )
PROCESS_NAME:  System
BUGCHECK_STR:  0x7E
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sun May 30 14:40:12.330 2010 (GMT-4)
System Uptime: 0 days 18:17:09.952
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon May 31 07:53:40.659 2010 (GMT-4)
System Uptime: 0 days 7:10:10.296
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
BUGCHECK_STR:  0x9F
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Sat May 29 09:34:41.923 2010 (GMT-4)
System Uptime: 0 days 0:32:48.186
BugCheck D1, {8, 2, 0, 8ba8ece0}
*** WARNING: Unable to verify timestamp for 2WirePCP.sys
*** ERROR: Module load completed but symbols could not be loaded for 2WirePCP.sys
Probably caused by : 2WirePCP.sys ( 2WirePCP+a3c0 )
BUGCHECK_STR:  0xD1
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨
  
  
 
[/font]

 

[MHWadester]

ok i got that same thing from another forum but i dont see how i would have wireless adapters considering my computer is a desktop and doesnt connect to the internet via wireless... also if i do infact have a wireless adapter (it seems like there is) where could i get an update for it

 

[Jonathan_King]

Go to Device Manager (devmgmt.msc into the start menu), right-click on the card, and select Update Driver Software.

If it says drivers are up to date, right-click on the card and select Uninstall, then reboot.

 

[MHWadester]

well i went to device manager and found 2wire gateway USB#2 under network adapters and scanned it for new drivers and it said it was up to date so i did what you said and disabled and restarted and didnt receive a error message, iv always thought something was wrong with it because a lot of times it wont allow me to connect to internet and have to fix through windows troubleshooter or reboot and restart modem... however i want to still be able to use that because it is needed when i want to play a game with my friends for some reason so any idea how to fix it or update it supposedly.... besides that thanks alot for the help keep it coming

 

[MHWadester]

i still havnt fixed this so can someone help me... i got the link to the supposed update for my adapter but i dont know which one it is and how to install it if i dont actually have a wireless adapter in device manager.. heres the link 2Wire.com: Home i have 2wire gateway USB#2 in the device manager but not 2Wire Gateway USB wifi or are they the same and i just download one of the 32bit drivers from that website and locate it to that driver.... thanks and sorry to bother again please help me figure this out

 

[reventon]

They are the same.

 

[MHWadester]

what about legacy or current is there a way to determine which one my computer supports?

 

[reventon]

Oh, I misunderstood you. You do not actually have a wireless device? Just drivers for one?

If you do not use/need wireless then just go and disable the driver.

Go to registry (START -> type regedit.exe) and navigate to \HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\2WirePCP.sys using the left hand pane. Then in the right hand pane set the value for the Start key to 4 (disabled).

Regards,
Reventon

 

[MHWadester]

well i use usb to connect my computer to the modem and internet rather than ethernet but do not do it wirelessly connect it directly from modem to computer so would that affect that or just disable to wireless driver

 

[reventon]

well i use usb to connect my computer to the modem and internet rather than ethernet

That is probably why those drivers are on your system despite you not using wireless.

In that case, update your modem drivers from the manufacturers website. The 2wirePCP.sys driver should be part of the package.

Regards,
Reventon

 

[MHWadester]

well the 2wire website isnt really that good for finding drivers is there a way to just update the problematic driver? if you could find the latest release for it i would be very appreciative

 

[reventon]

well i use usb to connect my computer to the modem

What brand/model is your modem?

 

[MHWadester]

2wire 2071-a

 

[MHWadester]

could this fix it if i went to this site 2Wire.com: Home (from a thread i posted in techforums) and download the 32bit current or legacy driver then found the 2wire gateway USB#2 and manually updated it with one of those?

 

[MHWadester]

well just as a quick reply i tried that and it said that my driver was up to date...

 

[reventon]

That's good. Hopefully that fixed it.

 

[MHWadester]

it still happens occasionally though not often but sometimes and sometimes my usb stops working and i disconnect from the internet but can usually fix with windows troubleshooting or restarting my computer but kinda annoying.. any solutions would be great

 

[Jonathan_King]

I suggest removing the drivers completely with Driver Sweeper, then installing a fresh copy.

 

[MHWadester]

if i did that would microsoft recognize the device when i first plugged it in and reinstall the drivers after i removed the drivers completely with driver sweeper? or will i need to download the driver from that site and use it