Windows installer error 1722 with KIS 2010

Wal

New member
Local time
12:50 AM
Messages
4
Location
Wales - UK
I've just received my new Mesh Elite 530M running Windows 7 Home Premium. I already have a 3 machine KIS 2010 license so uninstalled the Bullguard trial software and tried installing KIS but am repeatedly getting an error towards the end of the install which is basically indicating there is an error with Windows Installer -
"Error 1722 There is a problem with this Windows Installer package. A Program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.Action InstallDriverKl1X64, location:C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\KLIFX64\drvins64.exe, command: install Kl "C:\Program Files (X86)\ Kaspersky Lab\........Kl.cat"kl.cat"
The installation then rolls back and I end up at square 1.

I've tried running the install as Administrator and that does not work.
I've also tried a custom install to another directory - same error.

I suspect it's Bullguard not uninstalled correctly or something that needs to be fixed in the registry but I'm not 100% savvy with this so don't want to mess without some good guidance.Especially as it's a new machine.
p.s. same software loads 100% fine on two other machines running Windows 7.
Any help very gratefully appreciated - as I'm not using the PC without protection !!!
 

My Computer

Computer Manufacturer/Model Number
Mesh Elite 530M
OS
Windows 7 Home Premium
CPU
Intel Core i3
Motherboard
Asus P7H55-M
Memory
4Gb
Graphics Card(s)
ATI Radeon HD5450
Sound Card
onboard sound card
Monitor(s) Displays
LG W2253TQ
Hard Drives
500Gb Serial ATA 16MB Buffer
PSU
300W
Case
Mini-Tower Micro ATX

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Bruce ... somewhere in his 40's
OS
Windows 7 Ultimate 32bit SP1
CPU
Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz
Motherboard
INTEL/D975XBX2
Memory
4 GB
Graphics Card(s)
ATI Radeon HD 2600 Pro
Monitor(s) Displays
Samsung SyncMaster 914v
Screen Resolution
1280 x 1024
Hard Drives
2/500GB each ... ST3500630AS ATA Device.
One is not connected
PSU
Rocketfish 700 W
Case
G.Skill Gigabyte Chassis
Keyboard
Standard PS/2 Keyboard
Mouse
Microsoft PS/2 Mouse
Internet Speed
DSL
Antivirus
Avira Internet Security
Browser
IE 11
Other Info
ATI HDMI Audio
Jacee ,
thanks for your reply. The process shown for uninstalling Bullguard is the one I used, I am wondering if it altered the registry in any way when during that process?
 

My Computer

Computer Manufacturer/Model Number
Mesh Elite 530M
OS
Windows 7 Home Premium
CPU
Intel Core i3
Motherboard
Asus P7H55-M
Memory
4Gb
Graphics Card(s)
ATI Radeon HD5450
Sound Card
onboard sound card
Monitor(s) Displays
LG W2253TQ
Hard Drives
500Gb Serial ATA 16MB Buffer
PSU
300W
Case
Mini-Tower Micro ATX
Well,
still no fix on this one, Kaspersky support tried to help but each suggested fix failed , so currently running a 60 day trial of Bullguard to give me some security on the machine until this arror can be sorted.
Has anyone else experienced this problem?
Help please........
 

My Computer

Computer Manufacturer/Model Number
Mesh Elite 530M
OS
Windows 7 Home Premium
CPU
Intel Core i3
Motherboard
Asus P7H55-M
Memory
4Gb
Graphics Card(s)
ATI Radeon HD5450
Sound Card
onboard sound card
Monitor(s) Displays
LG W2253TQ
Hard Drives
500Gb Serial ATA 16MB Buffer
PSU
300W
Case
Mini-Tower Micro ATX
bump
 

My Computer

Computer Manufacturer/Model Number
Mesh Elite 530M
OS
Windows 7 Home Premium
CPU
Intel Core i3
Motherboard
Asus P7H55-M
Memory
4Gb
Graphics Card(s)
ATI Radeon HD5450
Sound Card
onboard sound card
Monitor(s) Displays
LG W2253TQ
Hard Drives
500Gb Serial ATA 16MB Buffer
PSU
300W
Case
Mini-Tower Micro ATX
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