Windows Live Essential - Out of options?

Valands

New member
Local time
2:09 AM
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Ok my problem is this: Cannot sign in, it doesn't even go 1 second when I push the loggin button before it gives me an error message and the error code 80040154.

What I've tried: Basically everything I've come over and what MSN support suggested.
I've completely removed everything Windows Live Messenger related stuff on my computer, and reinstalled. But everytime I remove it and I've reinstalled, it still remembers my e-mail and password, which makes me believe I haven't been able to remove everything from my computer when I thought I did.

I'm out of options for now, anyone have any suggestions on what I could try?

Additional info:
According to MSN my MSXML Library is damaged. (I've reinstalled it and everything)
It says "You're not connected to the Messenger Service" on Connection in Options. (I think it might be something with that since everything else fails)
My firewall isn't blocking MSN.

Connection log if it can provide help:
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::OnControlActivate control=[4]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::OnSignin> name=[******@hotmail.com] flag=[0xa]
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CreateIdentity(431): (******@hotmail.com, 0x0020F674)
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CreateIdentity(456): : Found existing IIdentity (0661CF40)
[12:46:47.80] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::TransitionState>Enter Transition from state [1] to [2]
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::OnSignInStarted> hr=[0x0] state=[2]
[12:46:47.80] 0250 Messenger: Zone_UI CUIManager::UILogon@0022C3E0: enter
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::SetLoginType> type=12
[12:46:47.80] 0250 Messenger: Zone_UI CUIManager::LogonService@0022C3E0: enter
[12:46:47.80] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonServiceStarted> hr=[0x0] state=[2]
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity(0x0661CF40)
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity: Ignoring: (0661CF40) is already the Active Identity.
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity() = 0x1
[12:46:47.80] 0250 Messenger: Zone_HotmailProtocol CUIManager::LogonService@0022C3E0: recorded login start time as 2985359
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::SetPresence_State@0022A4E8: m_bNextLogonState 2 (0x0002)
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInUI::StartSignInAnimations
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInDialogBehavior::StartSignInAnimations m_eState=[0]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInAnimations::Play hr=[0x0]
[12:46:47.80] 1900 Messenger: Zone_LogonState CSignInDialogBehavior::PlayLASAnimation m_spSignInAnimations=[107075360] hr=[0x0]
[12:46:47.80] 0250 Messenger: Zone_HotmailService CHotmailService::InitPlatformServices@0022A4E8: enter
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentityMemberName()
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL strMemberNameOut = ******@hotmail.com
[12:46:47.80] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentityMemberName() = 0x0
[12:46:47.87] 0250 PresenceIM.dll: Zone_PimtChk platformservicesimpl.cpp:111 ERROR:"" failed with 0x80040154.
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::InitPlatformServices@0022A4E8: leave
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::Logoff@0022A4E8> hr=0x80040154 tasks=@0665AD90
[12:46:47.87] 0250 Messenger: Zone_HotmailService CHotmailService::FireLogonResult@0022A4E8: hr = 0x80040154
[12:46:47.87] 0250 Messenger: Zone_HotmailService CTaskRunner::AbortTasks: running=0
[12:46:47.87] 0250 Messenger: Zone_Voice (voicevideoplatformlogon.cpp:66): ERROR: [OnLogonResult called with an failure hrLogon] "" failed with 0x80040154 in .
[12:46:47.87] 0250 Messenger: Zone_LogonState CUIManager::OnLogonResult hr=[0x80040154] m_dwUILogonFlags=[2]
[12:46:47.87] 0250 Messenger: Zone_UI CUIManager::OnLogonResult@0022C3E0: enter
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonError> hrError=[0x80040154]
[12:46:47.87] 0250 Messenger: Zone_LogonState CLogonErrorHandler::DisplayLogonErrorDialog> hrError=[0x80040154] s_fDisplayingLogonError=[0]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::TransitionState>Enter Transition from state [2] to [1]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnSignInError> hr=[0x0] state=[1]
[12:46:47.87] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogonError> hr=[0x0] state=[1]
[12:46:47.87] 0250 Messenger: Zone_UI CUIManager::OnLogonResult@0022C3E0: leave
[12:46:47.87] 1900 Messenger: Zone_LogonState CSignInUI::OnSignInCanceled
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService::DisconnectAndCleanupInternal@0022A4E8: enter
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService::DisconnectAndCleanupInternal> Transitioned to MSTATE(0x1)
[12:46:49.89] 0250 Messenger: Zone_IM_Messages ConversationMgr::UnInit@0022C928: enter
[12:46:49.89] 0250 Messenger: Zone_IM_Messages ConversationMgr::UnInit@0022C928: leave
[12:46:49.89] 0250 Messenger: Zone_IdentityCRL CIdentityClient::CancelPendingRequests()
[12:46:49.89] 0250 Messenger: Zone_IdentityCRL CIdentityClient::CancelPendingRequests() = 0x0
[12:46:49.89] 0250 Messenger: Zone_HotmailService CMsgrService::FireLocalStateChangeResult@00229D50:(S_OK, 0x0001)
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLocalStateChangeResult> hrResult=0x0, bsLocalState=0x1
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLogOff> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::OnLocalStateChangeResult> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::OnLocalStateChangeResult> Old state=0x100, new state=0x1
[12:46:49.89] 0250 Messenger: Zone_LogonState CBLObject::OnPrimaryPutLocalState: hr: 0x00000000, state: 0x1
[12:46:49.89] 0250 Messenger: Zone_HotmailService CHotmailService::DisconnectAndCleanupInternal@0022A4E8: leave
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::LogonService@0022C3E0: leave
[12:46:49.89] 0250 Messenger: Zone_LogonState CUIManager::UILogon: LocalState=0x1 hr=0x0
[12:46:49.89] 0250 Messenger: Zone_UI CUIManager::UILogon@0022C3E0: leave
[12:46:49.89] 0250 Messenger: Zone_LogonState CSignInUIController::HandleCredentialsReadyForSignIn> hr=[0x0] state=[1]
[12:46:49.89] 0250 Messenger: Zone_LogonState CLogonErrorHandler::OnDisplayLogonError: hr: 0x80040154
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CErrorResponder::Initialize - UNHOOK_ALL_EVENTS for CConfigServerClientEvents
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CErrorResponder::Initialize - HOOK_EVENT for CConfigServerClientEvents
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CSMsgrGetConfigInfo - with with fRefresh=false
[12:46:49.89] 0250 Messenger: Zone_ConfigInfo CSMsgrGetConfigInfo - not online.
[12:46:49.89] 0250 Messenger: Zone_LogonState CLogonErrorHandler::HandleLogonError> Display Error Dialog
[12:46:49.91] 0250 Messenger: Zone_LogonState CBLObject::SetImplicitState: implicit: 0x12, current: 0x1, set: 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity(0x0020F688)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL *ppIdentityOut = 0x0661CF40
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CUIManager::UICommonLogoffIdentity@0022C3E0(), fUpdateDisplay = 1
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity(0x0020F55C)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL *ppIdentityOut = 0x0661CF40
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::GetActiveIdentity() = 0x0
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity()
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity CIdentity::GetPersisted(928)@0x0661CF40: eCredType = 2
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity RemoveIdentity(502): (******@hotmail.com)
[12:46:52.13] 0250 PresenceIM.dll: Zone_Identity RemoveIdentity(520): : Removing IIdentity (0661CF40)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity(0x00000000)
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity: Clearing out Identity (00000000).
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::SetActiveIdentity() = 0x0
[12:46:52.13] 0250 Messenger: Zone_IdentityCRL CIdentityClient::LogoffIdentity() = 0x0
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64
OS
Windows 7 Home Premium x64
i got the same problem, i think its something to do with msn never installing everything it needs either dll or regtery files
 

My Computer My Computer

At a glance

Windows 7 build 7068
OS
Windows 7 build 7068
I also had a issue the other day with a windows7 build and live messenger 2011. I don't recall the exact error # but messenger failed to connect same as you described. I fixed the issue by unchecking "check for server certificate revocation*" in the advanced tab of internet options. You can find internet options via the control panel "Control Panel\Network and Internet\internet options" After unchecking and a reboot live messenger worked as it should. Once live messenger was able to connect i was able to go back to internet options and recheck "check for server certificate revocation*" and all was fine. Since I am not sure of what my error code was i cant say that this is your problem but its not something that would cripple your system to maybe try.
 

My Computer My Computer

At a glance

Windows 7 Ultimate 64bitIntel i5 650G.SKILL 8GB DDR3 1333Radeon HD 5770
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate 64bit
CPU
Intel i5 650
Motherboard
Intel DQ57TM
Memory
G.SKILL 8GB DDR3 1333
Graphics Card(s)
Radeon HD 5770
Sound Card
Realtek
Monitor(s) Displays
2 - LG W2061TQ
Hard Drives
OCZ Vertex 2 60GB
Seagate Barracuda 320GB
PSU
Antec EarthWatts 650W
I also had a issue the other day with a windows7 build and live messenger 2011. I don't recall the exact error # but messenger failed to connect same as you described. I fixed the issue by unchecking "check for server certificate revocation*" in the advanced tab of internet options. You can find internet options via the control panel "Control Panel\Network and Internet\internet options" After unchecking and a reboot live messenger worked as it should. Once live messenger was able to connect i was able to go back to internet options and recheck "check for server certificate revocation*" and all was fine. Since I am not sure of what my error code was i cant say that this is your problem but its not something that would cripple your system to maybe try.

Thanks for help, unfortunately it didnt work but if anyone else has another good idea, let me know.
 

My Computer My Computer

At a glance

Windows 7 build 7068
OS
Windows 7 build 7068

My Computer My Computer

At a glance

Windows 7 Professional 64-bitIntel E8400 3GHzKingston PC3-10700H 4GbXFX Radeon HD 5850 BlackEd.
Computer Manufacturer/Model Number
self built
OS
Windows 7 Professional 64-bit
CPU
Intel E8400 3GHz
Motherboard
Intel DX48BT2
Memory
Kingston PC3-10700H 4Gb
Graphics Card(s)
XFX Radeon HD 5850 BlackEd.
Sound Card
Asus Xonar DG
Monitor(s) Displays
2x Samsung SM-T220HD 22"
Screen Resolution
1680x1050 on two monitors
Hard Drives
OCZ Vertex 2 120gb 3.5" (OS)
Seagate Momentus XT 500gb
Samsung F3 1Tb (games)
2x Samsung F1 1Tb
PSU
Thermaltake ToughPower 850w
Case
Thermaltake Armor
Cooling
Scythe Mugen II
Keyboard
Microsoft Comfort Curve USB
Mouse
Razer Diamondback 3G
Internet Speed
8128/443
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