Windows Live Mail new account

[bevygram]

Hello-
I have a Windows Live Mail account that I use to access my Comcast email. It has and still is working fine. I added a new email address/account to the Live Mail and when I hit send/receive a small box pops up requesting my username and password. When it comes up, the fields are already populated, so I just click ok. After a few seconds it comes up again asking me the same thing. I have tried deleting what was in there and typing it myself, but that does not seem to work either. Before I created this new email account, this box never popped up. I have made sure that all the information was exactly the same in the new account as the first email account, POP server, etc. Please help. It is driving me bananas.

 

[alfred01]

Hi bevygram and welcome to Seven Forums. OK. When you added this new email did you put a check mark in "Include this account when receiving mail or synchronizing" in Windows LiveMail? Check this by clicking on Accounts right at the top of the page then select the new account and click on Properties. It will be at the bottom of the first page. Don't forget to click Apply. Let us know how it works out.

 

[bevygram]

Yep, did that.

 

[alfred01]

Hm, this has happened to me but only because I didn't have the configuration correct. I guess you have already double checked your settings, correct?

 

[bevygram]

I pretty much duplicated everything on the new one that was on the current one.

 

[alfred01]

Well sorry bevygram, I can't see why it's not working. Give it a little more time here and someone else will have another suggestion for you. Good Luck

 

[bevygram]

Ok, thanks for your help.

 

[bevygram]

Now it is saying I have a connection problem.

Unable to send or receive messages for the Bartersitting (info) account. The connection to the server has failed.
Server: 'mail.comccast.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: POP3
Port: 995
Secure(SSL): Yes
Socket Error: 10060

 

[alfred01]

Try this link bevygram. And this one.