Solved Windows live mail problem with RSS feed support

[ungaby]

Hi,
Recently every time I open Windows Live Mail a message appears stating 'Initialisation of RSS feed support failed. RSS feeds could not be updated'. I do not use any feeds and have none set up. I have tried under Options-Feeds setting update feeds to 'Never' but this makes no difference. I use windows 7 home premium and up to a few days, WLM was workink fine.
Please can you help me remove this error message.

 

[Saurabh A]

Hi ungaby,

You may try the following steps and see if they help:

1. Verify settings in 'Windows Live Mail'

- Open 'Windows Live Mail' > Click 'Views tab' > Click 'Quick Views' button at the top (Should produce a whole list of items; and verify the 'feed items' that are checked
- Uncheck all and close the list

- Re-open 'Windows Live Mail' and check if the 'RSS feed error' still occurs

2. Also check settings in 'Internet Explorer':
- Internet Explorer > Internet Options > Content > > Feeds and Web Slices > Settings button > clear the 'Turn on in page Web Slice discovery check box' (You may also refer to this article for detailed steps: Web Slices: frequently asked questions

Hope this helps. Do reply with the findings; glad to assist.

 

[ungaby]

Hi,
I applied your solution but I get the same error (RSS feed error). I use IE 9.
Any other idea ?
Thank's

 

[Saurabh A]

Hi ungaby,

Thank you for the reply.

Please try the following steps in the given sequence and recheck results:

1. Uninstall Internet Explorer 9: http://www.sevenforums.com/tutorials/112121-internet-explorer-9-uninstall.html

2. Unsubscribe from RSS Feeds: When you cancel or unsubscribe from an 'RSS Feed', no new content is downloaded.
- Navigation Pane > Mail > expand the RSS Feeds folder
- Select the folder for the RSS Feed > Tap 'Delete'
- When prompted to confirm the deletion, click 'Yes'

3. If the issue persists, try deleting the feeds sub-folder manually:
- Navigate to C:\Users\ logon \AppData\Local\Microsoft\Windows Live Mail (Delete Feeds Sub-folder)
- Move to C:\Users\ logon \AppData\Local\Microsoft\Feeds (Delete the Feeds folder)

4. Perform 'Windows Updates' and recheck results

Hope this helps. Do reply with the findings.

 

[ungaby]

Hi,
I'm not sure what to do after uninstalling IE9. Do you wnat me to delete all the feeds in windows mail (RSS options) ?
Anyway, I have no feed in WLM.
Thank's for your help
Gabriel

 

[ungaby]

I finally deleted the feed subfolders manually and all is ok now. No more message,
Thank's

 

[Saurabh A]

Hi Gabriel,

Thank you for the reply.
Unsubscribing the RSS feeds ensures that no new content is downloaded. And manually deleting the 'feed sub-folder' ensures that there are no 'feed leftovers' in the system.

Glad that the issue is fixed; thank you for the confirmation. Do reply if you have any further questions.