windows live mail problem

[griflex]

Hi everyone,

I am new to this forum as I just bought a computer with windows 7.

I have just created my windows live mail account but !!!!!!

My problem is that I can send emails ok but cannot receive any emails.

Can any body please help me with any ideas as I am pretty new to computers?

Thankyou you in advance.

griflex

 

[FZ21Z]

Hi.

Are you receiving any kind of error message?

 

[griflex]

Hi,

Yes, I receive a small window box called Logon.

It asks me to provide user name and password but when I do the same box keeps coming up.

Hope this helps

Thankyou

griflex

 

[FZ21Z]

Who is your email provider?

 

[griflex]

talktalk

 

[gaz]

Hi everyone,

I am new to this forum as I just bought a computer with windows 7.

I have just created my windows live mail account but !!!!!!

My problem is that I can send emails ok but cannot receive any emails.

Can any body please help me with any ideas as I am pretty new to computers?

Thankyou you in advance.

griflex

at the logon add "@talktalk.co....." (whatever youre provider is called to the end of youre name)
then click tools-accounts-click on youre talktalk,then properties-server tab,at the bottom of the windows tick "My server requires authentication" if its already ticked,untick and tick again,then apply,close youre mail and re open,hope it helps

 

[griflex]

Hi,

Thankyou you so much for your help.

I have now sorted this problem.

Cheers

griflex