Windows Live Mail

HalifaxCanada

New member
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2:46 AM
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When I try to click on an email on a website, the following comes up: Could not perform this operation because the default mail client is not properly installed.

I'm not a young man, so I need baby steps. Just bought a laptop but before that I had a hard drive. Now I have a laptop and using Windows 7 and Windows Live Mail. Is there an easy step-by-step procedure I can take to repair this?

Thank you, ladies and gentlemen.
 

My Computer

OS
Windows7
Other Info
ASPIRE 5517 ACER laptop bought May 2010. 15.6" HD LCD, CPU L310, Memory 4GB, HDD 250 GB, DVD Super Multi DL drive, Multi-in-1 Card Reader
When you click on an email link on a webpage, W7 will open the email
program that has been assigned to be the default program for "mailto:"
links.

How do you normally send/receive email?
 

My Computer

Computer Manufacturer/Model Number
Gateway FX-510X
OS
Windows 7 Ultimate x64 RTM
CPU
Intel(R) Pentium(R) D CPU 3.00GHz
Motherboard
Intel OEMD975XW2G1
Memory
6 GB dual channel DDR2 333 MHz
Graphics Card(s)
NVIDIA GeForce 7800 GTX 256 MB
Sound Card
Creative X-Fi Fatal1ty Extreme Gamer
Monitor(s) Displays
15" Planar PL170 LCD, 17" Gateway FPD1965 LCD
Screen Resolution
1280 x 1024
Hard Drives
64 GB SSD Crucial
2000 GB internal WDC
500 GB internal WDC
Hi HalifaxCanada, welcome to the forums,

I suspect that your problem is with the wonderful way in which Windows Live Mail often "forgets" to set itself as the default mail program, now i can think of many programs that I wish did that but my mail client isn't one of them.

as requested, baby steps:
1) Open Windows Live Mail
2) press the Alt key on your keyboard, then click Tools>Options in the menu that appears at the top
3) at the bottom of the window that pops up there should be something which says "Windows Live Mail is NOT your default Mail handler
4) click "Make Default"
5) Click OK and exit WLM

that should hopefully fix it
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion Erazer (note to self: insert model number) - with custom additions
OS
Windows 10 Pro x64
CPU
Intel Core i5 7400 @ 3.00GHz
Motherboard
OEM supllied with PC
Memory
8GB 2133Mhz DDR4 (OEM supplied)
Graphics Card(s)
Gygabyte Windforce GTX 1050Ti (Factory Overclocked)
Sound Card
Realtek
Monitor(s) Displays
Acer Al1980 + HKC
Screen Resolution
1360*768(HKC) / 1280*1024(Acer)
Hard Drives
1TB Toshiba
1TB WD Caviar Green
120GB Samsung Evo 840
PSU
OEM supplied (no power rating on case)
Case
OEM Supplied
Cooling
Stock
Keyboard
Logitech Wireless
Mouse
Logitect Wireless
Internet Speed
40Mb/s Down 10Mb/s Up
Antivirus
Defender
Browser
Firefox
Go to search (by the start button), type the word default, go to default programs. Once in defaualt programs, go to set default programs. Make sure that your mail client is set up as default. If it is, let us know, I will help you reinstall, so that it works properly.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hello !!

I believe the default Program might have messed up.


To make your browser and other Windows applications use Windows Live Hotmail or Hotmail as your default email program:
  • Start Internet Explorer.
  • Select Tools | Internet Options from the menu.
  • Go to the Programs tab.
  • Make sure Windows Live Mail or Hotmail is selected for E-mail.
  • Click OK.
To set up Windows Live Hotmail as your default Windows Vista / Windows 7 email program:
  • Download the Registering Hotmail with the Default Programs tool.
  • Launch the RegisterHotmail program.
  • Click Register Windows Live Hotmail with Default Programs.
  • Click OK.
  • Now click Set Windows Live Hotmail as the default (current user).
  • Click OK again.
  • Close Register Hotmail with Default Programs.
Note that Windows Live Hotmail will open in Internet Explorer regardless of your default browser.

Edit: Oops I'm was very late !!

Hope this helps,
Captain
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Go to search (by the start button), type the word default, go to default programs. Once in defaualt programs, go to set default programs. Make sure that your mail client is set up as default. If it is, let us know, I will help you reinstall, so that it works properly.

actually Default Programs is in the start menu on the right hand side, just above "Help and Support"
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Medion Erazer (note to self: insert model number) - with custom additions
OS
Windows 10 Pro x64
CPU
Intel Core i5 7400 @ 3.00GHz
Motherboard
OEM supllied with PC
Memory
8GB 2133Mhz DDR4 (OEM supplied)
Graphics Card(s)
Gygabyte Windforce GTX 1050Ti (Factory Overclocked)
Sound Card
Realtek
Monitor(s) Displays
Acer Al1980 + HKC
Screen Resolution
1360*768(HKC) / 1280*1024(Acer)
Hard Drives
1TB Toshiba
1TB WD Caviar Green
120GB Samsung Evo 840
PSU
OEM supplied (no power rating on case)
Case
OEM Supplied
Cooling
Stock
Keyboard
Logitech Wireless
Mouse
Logitect Wireless
Internet Speed
40Mb/s Down 10Mb/s Up
Antivirus
Defender
Browser
Firefox
Thank you, richc46, thank you all!! Wow.

Wow. Thank you, one and all very, very much. I'm stunned by the help you all offered. Thank you! Thank you! Thank you!

richc46 I did as you suggested and clicked on it and now it works wonderfully!! I did this as you said:

Go to search (by the start button), type the word default, go to default programs. Once in defaualt programs, go to set default programs. Make sure that your mail client is set up as default. If it is, let us know, I will help you reinstall, so that it works properly.

Thank you, richc46. Thank you all. I'm a happy, happy man. Just one click and I got it right!!
 

My Computer

OS
Windows7
Other Info
ASPIRE 5517 ACER laptop bought May 2010. 15.6" HD LCD, CPU L310, Memory 4GB, HDD 250 GB, DVD Super Multi DL drive, Multi-in-1 Card Reader
I am so happy that I was able to help. The happiness that you felt when your problem was resolved was no greater than my satisfaction because I was able to be part of the solution.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Go to search (by the start button), type the word default, go to default programs. Once in defaualt programs, go to set default programs. Make sure that your mail client is set up as default. If it is, let us know, I will help you reinstall, so that it works properly.

actually Default Programs is in the start menu on the right hand side, just above "Help and Support"

Of course you are correct, but force of habit, causes me to do things the way I know.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
This procedure worked for me after I upgraded from Vista to Win7. However after I reinstalled Win7, it now tells me that the file is only intended for Vista. Anyone know if Microsoft doesn't want to let us designate Hotmail as our default mail service?
 

My Computer

Computer Manufacturer/Model Number
Gateway NV52
OS
Win 7 64bit
CPU
Turion X2 Dual-Core Model RM-72
Memory
4 m
Hard Drives
320 TB (total)
Platter
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