Windows Live Photo Gallery and Movie Maker won't install

bug67

Hazard Avoidance
Pro User
VIP
Local time
1:33 PM
Messages
262
Location
Eagle River, AK
Like the subject says, I can't install Windows Live Photo Gallery and Movie Maker. The installer is hanging at 36%. Attempted to install in Safe Mode and it wouldn't go either. Also tried installing with anti-virus software disabled. Any ideas?

EDIT:

After about 20 minutes of hang, I got this message:
 

Attachments

  • Capture01.PNG
    Capture01.PNG
    16.5 KB · Views: 56
Last edited:

My Computer My Computer

At a glance

Windows 7 X64 ProfessionalIntel® Pentium D Dual Core 3.6GHZ4GB DDR2 PC2-5300GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI E...
Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
Do a Google on the error number (0x80040705) and you get this answer from a "Microsoft Answers" forum.

To quote the "solution" found there (which seemed to work for people who used it):
The Solution: Download this utility: Windows Installer Clean Up from: Download Windows Installer CleanUp Utility 2.5.0.1 Free - Remove Windows Installer configuration information on failed installs - Softpedia it's a free version, install it and then run it, look at the list of the programs and select the program that you are trying to install (in our case here select all what begins with: Windows Live and also select Microsoft Silverlight and you can multi select using Ctrl key) and press Clean. It will take about 5 ~ 10 minutes to clear all the stored info in the Windows Installer database, after it finishes you can close the tool, run the setup again and throw me a big "Thank You" !! :-)
Hope this works for you.
 

My Computer My Computer

At a glance

Windows 7 Pro x64 (1), Win7 Pro X64 (2)i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6...8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
OS
Windows 7 Pro x64 (1), Win7 Pro X64 (2)
CPU
i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
Motherboard
ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
Memory
8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
Graphics Card(s)
ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
Sound Card
Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
Monitor(s) Displays
Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
Screen Resolution
1920x1200, 1920x1200 (1); 1920x1200 (2)
Hard Drives
(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
PSU
Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
Case
Acousti-Case 360 (1) and (2)
Cooling
Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
Keyboard
IBM PS/2 (1) and (2)
Mouse
Logitech MX Revolution wireless (1); Microsoft wired (2)
Internet Speed
100mbps down / 10mbps up
Antivirus
Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
Browser
Firefox
Other Info
Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
Thanks. I did try that about a month ago and it didn't work. I did do some more googling and may have found an answer. I can't try until I get home. I'll post back if it works.
 

My Computer My Computer

At a glance

Windows 7 X64 ProfessionalIntel® Pentium D Dual Core 3.6GHZ4GB DDR2 PC2-5300GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI E...
Computer Manufacturer/Model Number
Dell XPS 400
OS
Windows 7 X64 Professional
CPU
Intel® Pentium D Dual Core 3.6GHZ
Motherboard
DELL Dimension 9150 MotherBoard DXP051 XPS400 FJ030
Memory
4GB DDR2 PC2-5300
Graphics Card(s)
GeForce GT 440 (Fermi) 2GB 128-bit DDR3 PCI Express 2.0 x16
Sound Card
ASUS XONAR DG 5.1 Channels PCI Interface Xonar DG
Monitor(s) Displays
2 X 23" Apple Cinema Display
Screen Resolution
1920 X 1200p
Hard Drives
250GB Intel® 510 Series SSD SATA 6G (w/TRIM) [500MB/s Reads]
1.0TB Western Digital Caviar Black SATA 6G 7200rpm 64MB Cache
PSU
375 Watt Dell
Case
Dell XPS 400 BTX Case
Cooling
Dell XPS 400 Air Cooling
Keyboard
Logitech Illuminated Keyboard
Mouse
Logitech M705 Marathon
Internet Speed
+/- 9929 Kbps
Other Info
This machine was given to me when my dad bought a new computer. I keep throwing upgrades at it and it keeps on ticking. Think I've done everything to it that can be done outside a PSU upgrade so I can run an even BETTER GPU.
Back
Top