courtneyjenn82
New member
- Local time
- 12:49 AM
- Messages
- 1
My computer recently updated it's version of Windows. Previously it was Windows XP, and now it is Windows 7 Ultimate. It did this overnight and restarted itself. The problem is that now the computer is booting to a Windows login screen and requiring a password to proceed. This computer was setup by my father before he passed away, and now belongs to my mother. Assuming he setup the user "DELL" (which I don't think he did), we are not able to guess the password. Is there anyway around this login screen?
I have tried "reset password" but it requires a password disk, which we do not have.
I have also tried booting with a "restore Windows 7" disk that was left behind, but it only booted to an empty screen where I was unable to do anything.
Can anyone help???
I have tried "reset password" but it requires a password disk, which we do not have.
I have also tried booting with a "restore Windows 7" disk that was left behind, but it only booted to an empty screen where I was unable to do anything.
Can anyone help???
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- Dell
- OS
- Windows 7 Ultimate