Windows Mail problem

pete39

New member
Member
Local time
5:56 AM
Messages
48
Location
UK
I have read the Windows Mail tutorial but I have a problem.

I have used Take Ownership and removed Windows Live Mail 64 and installed Windows Mail 64 as per tutorial.

I have the shortcut on the desktop but when I try to open from there it says:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location.
I clicked okay and I now click on the hidden folder Widows Mail hoping that will do the trick, it doesn’t!
The next error message I get is:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store.
The last error message I get is:-
Windows Mail could not be started because MSOE.DLL could not be initialised.

Any ideas please?
 
Last edited:

My Computer

OS
Windows 7 64
I haven't read the tutorial but I didn't think Windows Mail could be run in Windows 7 and as it doesn't come with an email program installed if you download it will be Windows Live Mail, that is if you don't go with one of the many others out there.

Can I ask why you can't use Windows Live Mail ?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
I have read the Windows Mail tutorial but I have a problem.

I have used Take Ownership and removed Windows Live Mail 64 and installed Windows Mail 64 as per tutorial.

I have the shortcut on the desktop but when I try to open from there it says:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location.
I clicked okay and I now click on the hidden folder Widows Mail hoping that will do the trick, it doesn’t!
The next error message I get is:-
Windows Mail could not be started. The application was unable to open the Windows Mail message store.
The last error message I get is:-
Windows Mail could not be started because MSOE.DLL could not be initialised.

Any ideas please?
Welcome to SevenForums. Did you use the windows mail folder in program files x86. If not try to do the tutorial using them. Windows seven has program files and program files x86. I think the ones you take ownership and delete then replace with your x64 vista files are located in the x86 files. Been a year since I did this so I might be wrong. Good luck to you with this problem. I have since moved on to Windows live mail and I prefer it.
 
Last edited:

My Computer

Computer Manufacturer/Model Number
Gateway GT5692
OS
Windows 7 Ulti. x64
CPU
AMD Phenom 8450 triple-core 2.10 ghz
Memory
4GB
Graphics Card(s)
ATI Radion HD 3200
Monitor(s) Displays
Gateway FPD1775W
Screen Resolution
1280x720
Hard Drives
465.6613 Gibibytes
Windows live mail is great, except for the pale color. I had Outlook Express, Windows Mail and WLM, now. You might want to give it a try. It is easy to transfer mail, etc to WLM from WM.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Hope someone can help, as always. I have been running Windows Mail in 7 for some time, but the Update service would not work. It stated it was not running, so I ran the SFC as directed and it knocked Windows Mail for a loop. It won't start any more and gives the dreaded message "Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location." I ran the post SFC file that came with the tutor package, but that didn't fix it and I still get the same message. I also ran the ownership program and that didn't fix it.
How do I fix this thing?
And a big thank you to all who try and/or help to solve this issue!
Ron K.
 

My Computer

OS
Windows 7
Hi Ron, actually you're posting in the wrong spot, you need to go back to the 'tutorial' area for WindowsMail issues.
I just posted there myself because of sfc. If you'll read endeavor's post that I just referred to in mine, it may help you.

Hope this helps,
grits
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
emachines
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD Athlon(tm) II X2 220 Processor
Motherboard
eMachines EL1358G
Memory
3.00 GB
Graphics Card(s)
NVIDIA GeForce 6150SE nForce 430
Sound Card
Realtek High Definition Audio
Screen Resolution
1280 x 1024 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
(1) WDC WD10 EADX-22TDHB0 SCSI Disk Device (2) Generic- Multi-Card USB Device
Keyboard
came with PC
Mouse
came with PC
Antivirus
Avast
Browser
IE 9
Other Info
don't know how to get info for the other 5 areas
Hope someone can help, as always. I have been running Windows Mail in 7 for some time, but the Update service would not work. It stated it was not running, so I ran the SFC as directed and it knocked Windows Mail for a loop. It won't start any more and gives the dreaded message "Windows Mail could not be started. The application was unable to open the Windows Mail message store. Windows Mail was unable to locate its message database. If you’ve moved the database files to a new location, click okay to reset the database to that location." I ran the post SFC file that came with the tutor package, but that didn't fix it and I still get the same message. I also ran the ownership program and that didn't fix it.
How do I fix this thing?
And a big thank you to all who try and/or help to solve this issue!
Ron K.


Uninstall what you have and install the most current Windows Mail
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Grits- thanks for the heads up on the wrong spot. Richc- I'm not sure how to install the "latest version" of Windows Mail. I'll check in the Tutor area and see if someone has a fix for the SFC disaster. Thanks all.
Ron
 

My Computer

OS
Windows 7
Just go to this site
Windows Essentials: Other Programs
Download Windows Essentials and when given the chocice select windows mail
Start with a system restore point.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS 420
OS
Windows 10, Home Clean Install
CPU
Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech
Motherboard
Dell
Memory
6 gb
Graphics Card(s)
ATI Radeon 256MB HD3650
Sound Card
Intergrated 7.1 Channel Audio
Monitor(s) Displays
Dell SP2009W 20"
Hard Drives
640 GB Serial ATA Hard drive
Cooling
Fan
Keyboard
Dell USB Keyboard
Mouse
Dell Premium Optical USB
Internet Speed
DSL 2.85
Back
Top