Thank you ! Here's a 2nd problem, related.
I was forced to buy a Windows 10 laptop. My old Windows 7 laptop I have an external hard drive that holds my geneology going back to my 11th great grandfather, all family photos, and photos from 45 movies I'm in. It took 25 years to collect all this. My old laptop no longer recognizes my external hard drive. I can't get the computers to link as a network. The old one at first recognized both. But the new one only knows itself. The old one now thinks it is the new one. I'm dealing with prostate cancer, but losing all my work for 25 years is killing me. I thought external hard drives were for moving files to a new computer, not realizing they are formatted for only one machine, making them useless to me ,and I bought two 4 terabyte external hard drives at $90.00 apiece. I think my files are on the old external hard drive, but a system image, set my old computer back to July 2019 losing my work since. Recovery doesn't list restore points from a system image, only a system restore. I've been sick since losing my files.
