Windows Media Player Will Not Find Album Info

[Sniggler]

I am running Win7 with Windows Media Player 12. No problems until today... all of a sudden, WMP cannot find album info.

When it looks for album info, it just grinds around and around. Sometimes, it stops and says it cannot log onto the fai metadata website.

Does this have to do with the demise of Windows 7 or is there something else going on?

Thanks!

 

[NoN]

Hi there,

Same same here..."This page can not be displayed". it worked few days ago.

 

[Sniggler]

Find album info not operating on both machines. Must have to do with WMP being phased out soon. Not much discussion of WMP album info issue on net, though. Too bad we are loosing WMP, it was actually one of MS's better application products. I do have VLC as a backup, but I have never warmed up to VLC. Not really user friendly, some features don't work, still displays wrong album art....


Can anyone shed more light on album info on WMP?

 

[NoN]

Sniggler, sorry to tell that the last June 20th preview monthly rollup hasn't fixed WMP Album info..Been one week stuck.

Now we'll have to wait July 9th Tuesday patch to see if they will fix WMP.

 

[Sniggler]

@Sniggler, sorry to tell that the last June 20th preview monthly rollup hasn't fixed WMP Album info..Been one week stuck.

Now we'll have to wait July 9th Tuesday patch to see if they will fix WMP.

My guess is that this all has to do with the eventual demise of WMP. Unfortunatley, WPM, like MS Money, was a very good application program that I will miss. I have VLC as a backup, but I never warmed up to VLC like WMP. I did notice after last WIN update, WMP privacy settings were altered.

 

[NoN]

I came across this Microsoft thread:

Is fai.music.metaservices.microsoft.com down for good?

One might wants to backup its WMP database entirely. I created a special folder and made a copy into it "[Saved] AppData-Local-Microsoft-Media Player" in case i need to. Mine is around 83Mb

You can find the way of "AppData-Local-Microsoft-Media Player" by unhide Files & Folders in Control Panel => Options Folders.

 

[LevelBest]

Just tried to put a CD on my MP3 player and it wouldn't recognise the tracks, page unavailable. There are a few threads about it: The service has been discontinued by MS for all versions of windows except, wait for it, 10.

https://answers.microsoft.com/en-us/musicandvideo/forum/all/windows-media-player-cannot-connect-to/df0c6c17-353b-412b-8f55-777f37535e5f


Fortunately, just a month or so ago, I transferred all of my music to my Sony (never linked up to the net) and two external hard drives for good measure.

So it would seem that MS are employing a further tactics to move us onto 10.

So for me I will edit the song titles myself and get the cover art from Amazon.

 

[NoN]

Aha.. Backup, backup...

i was Lucky enough having saved all my music on an external hard drive few weeks ago. One of my Hdd turned to Raw format.. i was able to use TestDisk v7.0 to access my music partition but couldn't bother to scan more than 260Gb. I've lost few albums files, nothing too bad, i can recover them easily.

All this happenned just few days before last week Windows Update, that damn "fai.music.metaservices.microsoft.com" let us down.

Lesson learned!

 

[NY Yankee Pride]

Mine stopped working also, it's so frustrating. Does anyone know of a good free alternative to WMP to Rip CD's that will also add CD info like track lists & artwork?

 

[gfr92y]

Will any of the Windows 10 solutions for WMP work for Windows 7?

Will any of the Windows 10 solutions in

Media Player web address for album info changed in recent Windows 10 - Microsoft Community

work for Windows 7?

 

[ryconquest]

Mine hasn't been working for a long time and didn't bother looking for solution. I might try whatever anyone provided here.

 

[file3456]

VLC may have the album retrieve ability that WMP had. There are many other third-party media players. I'd just ditch WMP.

 

[Deb]

Windows Media Player album info not working

This is what I found by clicking on the windows icon in the lower left of windows media player

 

[erpster4]

Will any of the Windows 10 solutions in

Media Player web address for album info changed in recent Windows 10 - Microsoft Community

work for Windows 7?

hightly doubtful for Win7 [a real hit below the belt for Win7 users ]


I'll use apps like foobar2000, Winamp or VLC media player

 

[Osianb1]

Try This Alternative

After much searching I bumbled upon "MusicBee". It will get you album info and you can even add lyrics.
To do so click on MusicBee at the top left, then tools, then rip CD and all the album info appears just like it did in WMP. For the extra touch click on the music tab after the rip, select all your songs, right click, auto tag by track, update missing lyrics and presto. You may need to install or upgrade the .NET framework first but it's worth it. Enjoy!

 

[NY Yankee Pride]

After much searching I bumbled upon "MusicBee". It will get you album info and you can even add lyrics.
To do so click on MusicBee at the top left, then tools, then rip CD and all the album info appears just like it did in WMP. For the extra touch click on the music tab after the rip, select all your songs, right click, auto tag by track, update missing lyrics and presto. You may need to install or upgrade the .NET framework first but it's worth it. Enjoy!

Thank you for the suggestion of MusicBee. I'll give it a try.

 

[rdoty]

WMP feature loss is MS marketing forcing Win 10

Not being able to download/display CD data is a sly way for MS to push more users into Windows 10 without completely disabling Media Player. Since all commercial CD's for the last thirty-plus years have had that data encoded, having that info transferred to WMP is the real window dressing of that program. Take the feature away and make it more inconvenient and, well you know the rest. I read the piece from Ghacks.net and the statement they claim from MS that they discontinued fai....metadata service was because of "customer feedback" is a bunch of hogwash. Why would customers not want one of the most attractive features of WMP? It worked fine and nobody that I know of complained.
My thoughts: Did WMP get data directly from the CD or was fai.xxx necessary for that data to be recorded??
And, since I'm naturally paranoid when it comes to anything that MS does, maybe all of us Win 7 diehards should immediately turn off automatic updates since there isn't any forthcoming support from MS. Sort of like locking the back door to keep out the pests.

 

[NoN]

My thoughts: Did WMP get data directly from the CD or was fai.xxx necessary for that data to be recorded??
And, since I'm naturally paranoid when it comes to anything that MS does, maybe all of us Win 7 diehards should immediately turn off automatic updates since there isn't any forthcoming support from MS. Sort of like locking the back door to keep out the pests.

We do not get metadata from the CD anymore (me I do not have them and do not need anymore WMP), no fai. xxx too...this was end of WMP, MS killed it.


If you really want to turn off Windows Update you could always do it by => execute => services.msc and at bottom of list choose "Windows Update" AND "Service Background Intelligent Transfer", edit properties, set to "manual" or "unactivated" and set also to do nothing if fail to start...do the same in control panel, windows update, modifying properties and uncheck all boxes.
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[cdoublejj]

well that sucks. I've been using WMP for years and i've been searching fora replacement for YEARS! NO THIRD PARTY PLAYER HAS WMP FEATURES!

I've tried musicbee, winamp, vlc, fubar YOU NAME IT, i've looked it up and or tried it! i've spent hours upon hours at various points over the YEARS. none of them have plain old boring straight list view WITH album covers listed from # to Z. i have over well 22,000 songs (more than 4 or 5 weeks of play times non stop) i can sort and scroll thorough at glance by album covers in list view order!!! NOT the itunes store / music bee style. and if i do make that switch by force then it will be multi platform cloud based (and local) like Jelly Fin or something

...i don't know... for yearsa fella had the perfect large library sifting power houses he needed for only playing MP3s and ripping CDs with album info


EDIT: works on windows 10 but, not 8.1 at least not industry pro

EDIT: you can try and copy over media player folder AND registry from 10 to 8.1 but, if you try to launch that exe it will prevent you.

you oculd run a minimal win 10 VM just for WMP

EDIT: someone smarter may know how to make router rule to force redirect redir.metaservices.microsoft.com to musicmatch-ssl.xboxlive.com

 

[Snick]

cdoublejj

Did you try disabling WMP rebooting, restarting WMP and rebooting?
Works for many WMP issues!

In searchbox type or copy and paste
Turn Windows Features Off
reboot
Turn on again
Reboot.