Windows not genuine - Mine too ... please help

U

Uniontownship

New member
Local time
11:58 AM
Messages
13
Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-4F8HK-M4P73-W8DQG
Windows Product Key Hash: Xs1iQgVeo0C+sObJxS7eu+FuBPQ=
Windows Product ID: 00359-OEM-8992687-00057
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {2129FC3D-C2F1-4211-8094-F61F9AD55C7E}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 100 Genuine
Microsoft FrontPage 2002 - 100 Genuine
Microsoft Office Ultimate 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{2129FC3D-C2F1-4211-8094-F61F9AD55C7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-W8DQG</PKey><PID>00359-OEM-8992687-00057</PID><PIDType>2</PIDType><SID>S-1-5-21-78155825-753345144-48407624</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>C4FC3907018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90170409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft FrontPage 2002</Name><Ver>10</Ver><Val>8D88782DA6A25F6</Val><Hash>n8avLcQL+Pq2p/VqsWkx8WuvSDw=</Hash><Pid>54196-758-4529877-16884</Pid><PidType>1</PidType></Product><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>76FC84525B8177A</Val><Hash>3Bsynl3sASoS+1Gb9txXlgN/dso=</Hash><Pid>81608-957-2693276-65020</Pid><PidType>1</PidType></Product></Products><Applications><App Id="17" Version="10" Result="100"/><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Software licensing service version: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800057-02-1033-7600.0000-3452009
Installation ID: 012854539422411551255532323014742105374482692246705786
Processor Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
Machine Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
Use License URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
Product Key Certificate URL: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial Product Key: W8DQG
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/24/2013 9:10:05 AM
 
Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 1:18:2013 13:44
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration
 
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAAABAAAAAgABAAEA6GGCJQLfBDOeYo5oCJ8c4AhuJEM8VHwuHiBcXQ==
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC TOSINV TOSINV00
FACP TOSINV TOSINV00
HPET TOSINV TOSINV00
BOOT TOSINV TOSINV00
MCFG TOSINV TOSINV00
WDAT INTEL Calpella
ASF! TOSINV TOSINV00
SLIC TOSINV TOSINV00
SSDT INTEL SataAhci
ASPT INTEL Calpella
SSDT INTEL SataAhci
 
Last edited by a moderator:

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration



To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.

REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S
REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S




Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I entered the information as per instructed and this is what it does. Actually it does nothing.

C:\Users\Tina> REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-407
7-4AD6-8658-327C2C86C5AA} /S


C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077
-4AD6-8658-327C2C86C5AA} /S


C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-3
27C2C86C5AA} /S


C:\Users\Tina>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077
-4AD6-8658-327C2C86C5AA} /S


C:\Users\Tina>
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
That's very odd! - I would expect *some* kind of response from the commands!
Please run the following commands and see what happens

DIR C:\Windows\System32\config

do you get a listing from that?

What happen is you use an Elevated Command Prompt?
( To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. )

It's possible that the default output has changed to either a null pointer, or a disk file rather than the screen - I'll have to see if I can repro.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
That looks to me as if it's outgoing rather than incoming - and probably normal!
The mmc.exe cited as source is the Management Console, and would be sending commands to the bluetooth console.
I'll ask someone else to have a look-see.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dwarf Dwf/11/2012 r09/2013
OS
Windows 8.1 Pro RTM x64
CPU
Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.4GHz)
Motherboard
ASRock Z77 Extreme4-M
Memory
4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
Graphics Card(s)
MSI GeForce GTX770 Gaming OC 2GB
Sound Card
Realtek High Definition on board solution (ALC 898)
Monitor(s) Displays
ViewSonic VA1912w Widescreen (VGA)
Screen Resolution
1440x900
Hard Drives
OCZ Agility 3 SSD 120GB SATA III x2 (RAID 0)
Samsung HD501LJ 500GB SATA II x2
Hitachi HDS721010CLA332 1TB SATA II
Iomega 1.5TB Ext USB 2.0
WD 2.0TB Ext USB 3.0
PSU
XFX Pro Series 850W Semi-Modular
Case
Gigabyte IF233
Cooling
1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
Keyboard
Microsoft Comfort Curve Keyboard 3000 (USB)
Mouse
Microsoft Comfort Mouse 3000 for Business (USB)
Internet Speed
NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
Antivirus
Avast! 8.0.1497
Browser
IE 11
Other Info
Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray
Lexmark S305 Printer/Scanner/Copier (USB)
WEI Score: 8.1/8.1/8.5/8.5/8.25
Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
I don't get " Accept the UAC prompt" it just opens up in the window. Administrator Command Prompt

so I typed in the DIR ... and get this


C:\Users\Tina>DIR C:\Windows\System32\config
Volume in drive C is TI105322W0F
Volume Serial Number is CC6C-F4D7

Directory of C:\Windows\System32\config

01/25/2013 07:33 AM <DIR> .
01/25/2013 07:33 AM <DIR> ..
04/09/2010 12:24 PM 28,672 BCD-Template
01/25/2013 07:33 AM 34,865,152 components
01/25/2013 07:29 AM 786,432 DEFAULT
07/13/2009 09:34 PM <DIR> Journal
01/14/2013 10:10 AM <DIR> RegBack
01/25/2013 08:49 AM 262,144 SAM
01/25/2013 07:29 AM 262,144 SECURITY
01/25/2013 03:21 PM 73,924,608 SOFTWARE
08/30/2010 08:59 AM 16 software.szfi
01/25/2013 03:22 PM 22,020,096 SYSTEM
01/09/2013 02:10 PM <DIR> systemprofile
01/09/2013 02:11 PM <DIR> TxR
8 File(s) 132,149,264 bytes
6 Dir(s) 426,916,167,680 bytes free

C:\Users\Tina>
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
Uniontina, click the start orb and type 'cmd'. At the top of the list that will be created you'll have a program, cmd. Right-click on it and select 'Run as administrator' option. You'll now if it worked if it presents 'C:\Windows\system32>' and not 'C:\Users\Tina>'
 

My Computer My Computer

Computer Manufacturer/Model Number
Asus N73SV
OS
Windows 7 x64 Ultimate SP1
CPU
Core i7-2630QM
Motherboard
Intel HM 65
Memory
6 GB DDR3
Graphics Card(s)
Nvidia GT 540M / Intel HD 3000 - Optimus switching
Sound Card
HD Audio (Intel Azalia/Realtek) ALC269
Monitor(s) Displays
LED flat panel
Screen Resolution
1920 x 1080
Hard Drives
2x Seagate Momentus 640 GB - 1,28 TB in total
Internet Speed
4 MB/256 kbps
Other Info
External HDs

WD Elements 1,5 TB
WD MyBook 500 GB
In that case you're not right-clicking, or you're not selecting 'Run as Administrator'
- or you have UAC turned off.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Ok everyone, two things. First Thank you Teerex for the explanation.

Second, I ran DIR C:\Windows\System32\config and the results are as follows:


C:\windows\system32>DIR C:\Windows\System32\config
Volume in drive C is TI105322W0F
Volume Serial Number is CC6C-F4D7

Directory of C:\Windows\System32\config

01/28/2013 07:44 AM <DIR> .
01/28/2013 07:44 AM <DIR> ..
04/09/2010 12:24 PM 28,672 BCD-Template
01/25/2013 03:27 PM 34,865,152 components
01/25/2013 03:27 PM 786,432 DEFAULT
07/13/2009 09:34 PM <DIR> Journal
01/14/2013 10:10 AM <DIR> RegBack
01/28/2013 07:41 AM 262,144 SAM
01/25/2013 03:27 PM 262,144 SECURITY
01/28/2013 07:41 AM 73,924,608 SOFTWARE
08/30/2010 08:59 AM 16 software.szfi
01/28/2013 07:42 AM 22,020,096 SYSTEM
01/09/2013 02:10 PM <DIR> systemprofile
01/09/2013 02:11 PM <DIR> TxR
8 File(s) 132,149,264 bytes
6 Dir(s) 426,837,204,992 bytes free

C:\windows\system32>

Finally I ran the commands and here are the results, I actually ran them twice, two different ways because it isn't doing anything.

C:\windows\system32> REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S


C:\windows\system32> REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6
-8658-327C2C86C5AA} /S


C:\windows\system32> REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE5749
57-4077-4AD6-8658-327C2C86C5AA} /S


C:\windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S


C:\windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S


C:\windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S


C:\windows\system32>


 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
Very strange...
I've never seen this type of problem before.
I wonder if it's related to Service Profiles?

Please open Regedit, and navigate to the
HKEY_USERS
key and double-click on it to expand the list
what users are listed there?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
HKEY_USERS
.DEFAULT
S-1-5-18
S-1-5-19
S-1-5-20
S-1-5-21-78155825-753345144-48407624-1000
S-1-5-21-78155825-753345144-48407624-1000_Classes

​
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
That's normal.
I wonder if it's a GP setting?

Please try running the following commands, and post the output (if any!)

REG QUERY HKU
REG QUERY HKCU
REG QUERY HKLM
REG QUERY HKCC

I was going to add HKCR to the list - but there's a few thousand entries there :)
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
C:\windows\system32>REG QUERY HKU

HKEY_USERS\.DEFAULT
HKEY_USERS\S-1-5-19
HKEY_USERS\S-1-5-20
HKEY_USERS\S-1-5-21-78155825-753345144-48407624-1000
HKEY_USERS\S-1-5-21-78155825-753345144-48407624-1000_Classes
HKEY_USERS\S-1-5-18

C:\windows\system32>REG QUERY HKCU

HKEY_CURRENT_USER\AppEvents
HKEY_CURRENT_USER\Console
HKEY_CURRENT_USER\Control Panel
HKEY_CURRENT_USER\Environment
HKEY_CURRENT_USER\EUDC
HKEY_CURRENT_USER\Identities
HKEY_CURRENT_USER\Keyboard Layout
HKEY_CURRENT_USER\Network
HKEY_CURRENT_USER\Printers
HKEY_CURRENT_USER\Software
HKEY_CURRENT_USER\System
HKEY_CURRENT_USER\Volatile Environment

C:\windows\system32>REG QUERY HKLM

HKEY_LOCAL_MACHINE\BCD00000000
HKEY_LOCAL_MACHINE\HARDWARE
HKEY_LOCAL_MACHINE\SAM
HKEY_LOCAL_MACHINE\SECURITY
HKEY_LOCAL_MACHINE\SOFTWARE
HKEY_LOCAL_MACHINE\SYSTEM

C:\windows\system32>REG QUERY HKCC

HKEY_CURRENT_CONFIG\Software
HKEY_CURRENT_CONFIG\System

C:\windows\system32>
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
... so those report properly, but not the Keys we're interested in.

OK - let's try drilling down stepwise, and then see if Regedit helps....

Please run the following commands one at a time - the list should be fairly log for each until we get to the final one.... don't bother posting the results until you get a non-response, or an error message.

REG QUERY HKLM
REG QUERY HKLM\SOFTWARE
REG QUERY HKLM\SOFTWARE\Classes
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S

Make a note of the last one with valid responses, then open Regedit, and find that there.
right-click on the first one to fail, and select Permissions - what permissions are shown, and who is the Owner of the Key?
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)

My Computer My Computer

Computer Manufacturer/Model Number
Asus N73SV
OS
Windows 7 x64 Ultimate SP1
CPU
Core i7-2630QM
Motherboard
Intel HM 65
Memory
6 GB DDR3
Graphics Card(s)
Nvidia GT 540M / Intel HD 3000 - Optimus switching
Sound Card
HD Audio (Intel Azalia/Realtek) ALC269
Monitor(s) Displays
LED flat panel
Screen Resolution
1920 x 1080
Hard Drives
2x Seagate Momentus 640 GB - 1,28 TB in total
Internet Speed
4 MB/256 kbps
Other Info
External HDs

WD Elements 1,5 TB
WD MyBook 500 GB
Reactivation will NOT work while the errors in the report persist.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib (last one that worked)
REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}
This one did not work and the permissions are SYSTEM, Administrators(Tina-PC\Administrators), Users (Tina-PC\Users), TrustedInstaller
The permissions for TrustedInstaller are Allow Full Control and Read.
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
OK - we'll try this then....


Copy the text enclosed the Code box to Notepad, and save as regwowfix.reg

Code: 
 [/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]Windows Registry Editor Version 5.00[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}][/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0][/FONT]
[FONT=Segoe UI]@="SPPUI 1.0 Type Library"[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0][/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\0\win32][/FONT]
[FONT=Segoe UI]@=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,74,00,25,\[/FONT]
[FONT=Segoe UI]00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,00,6c,00,\[/FONT]
[FONT=Segoe UI] 75,00,69,00,2e,00,65,00,78,00,65,00,00,00[/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI][HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA}\1.0\FLAGS][/FONT]
[FONT=Segoe UI]@="0"[/FONT]
[FONT=Segoe UI]  [/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI] [/FONT]
[FONT=Segoe UI]



Once saved, close all applications, then right-click on the file and select Merge
You'll get at least one warning - accept it/them.
You should then get a 'Success' message.
accept that, and reboot.

run another MGADiag report and post the results.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Sorry to be stupid but where do I save this at?
 

My Computer My Computer

OS
Windows 7 Home Premium 64 bit
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