Windows not genuine >:(

[DaRonRon]

So just recently after installing a certain windows update it seems to have made my previously genuine copy of windows not genuine now. I bought my copy of windows from a trusted seller on ebay but now he's nowhere to be seen. Anyway this is besides the point.

For those of you who dont know about non genuine copies of windows, it pretty much changes ur background to black, and if u try to set it to something else it will reset back to black within a few minutes.

Is there a way to prevent this from happening? The black wallpaper is an eyesore.

Thanks

 

[richc46]

I may have bad news

Ebay sellers are notorious for selling not legit copies

MS has began issuing updates to detect cracked copies. I think you may have been taken. If not I hope another comes by that knows how to solve the problem.

Unfortunately, I have seen this before and it is not kind. You may want to call MS, to verify that the number is not legit. Try it this way
http://www.sevenforums.com/tutorials/18715-activate-windows-7-phone.html?ltr=A

I will offer any help that I can, just post.

 

[zigzag3143]

So just recently after installing a certain windows update it seems to have made my previously genuine copy of windows not genuine now. I bought my copy of windows from a trusted seller on ebay but now he's nowhere to be seen. Anyway this is besides the point.

For those of you who dont know about non genuine copies of windows, it pretty much changes ur background to black, and if u try to set it to something else it will reset back to black within a few minutes.

Is there a way to prevent this from happening? The black wallpaper is an eyesore.

Thanks

My colleague RichC is correct. You can contact MS with the activation key and they will tell you


Ken

 

[DaRonRon]

thanks for the quick response.

Yeah i realized i probably have been tricked but it doesnt matter. I just want to be able to set my own wallpaper

If anyone has a workaround for this that would be awesome!

edit: where should i contact microsoft?

 

[richc46]

I left a link to activate by phone. If the number does not work a rep will come on to talk to you.

See my first post

 

[Ztruker]

Run SLUI 4.EXE and follow the wizard to activate Windows 7 Starter by phone.

Note the space between SLUI and 4.EXE.

This will provide you with phone numbers you can call to help with activation problems.

Posted by Arthur Li here: black screen appears

See here for directions by Brink: How to Activate Windows 7 by Phone

 

[theog]

Update your BIOS.

Have a look at this:
http://www.sevenforums.com/windows-...windows-not-genuine-mga-diagnoostic-tool.html

 

[Abhishek Ghosh]

@DaRonRon : please post your problem to official forum : Answers Home Page

Apart from getting the problem solved; Please help the Windows users community to fight against piracy.

also look in this MS forum: Windows 7 Genuine Advantage Validation Issues (Windows 7) Forum

 

[Abhishek Ghosh]

Look This :

This has been made sticky few days ago; same problem:

Blocked Keys (Was EBAY Keys)

 

[DaRonRon]

from what i gather i have the blocked MSDN keys. Also its been more than 45 days since i purchased the key so i doubt ebay will help me with this. The only option i have now is to buy a key directly from Microsoft now :/

Anyway so does anyone have any ideas on the background issue?

 

[Product FRED]

Microsoft used to have a program going on where they would sell you a kit at a discounted price that would convert your copy of Windows to a genuine one if you were given a counterfeit copy. I'm not sure if it's still going on for Windows 7 though.

 

[Abhishek Ghosh]

Yes, the counterfeit program is still going on, but MS has modified to some extent (Geographic area and source of getting the Software).
Any MS employee can tell it better.
Anyway, richc46 can you scan/take photo and post the box pack and DVD media here (not product key) ? Because:

1) In Future Customers like you will be helped.
2) you can separately submit it to MS counterfeit gallery.
3) I am collecting the photos of counterfeit softwares for a documentary.

 

[richc46]

You have the right idea, but the wrong poster

 

[DaRonRon]

Yes, the counterfeit program is still going on, but MS has modified to some extent (Geographic area and source of getting the Software).
Any MS employee can tell it better.
Anyway, richc46 can you scan/take photo and post the box pack and DVD media here (not product key) ? Because:

1) In Future Customers like you will be helped.
2) you can separately submit it to MS counterfeit gallery.
3) I am collecting the photos of counterfeit softwares for a documentary.

i assume you are directing this post to me?

I cant scan or take a photo of the box because there is no box, all i received was an email with the key

 

[bigmck]

I cant scan or take a photo of the box because there is no box, all i received was an email with the key

Where did you get software to install?

 

[DaRonRon]

The seller provided me with a link where i downloaded and burned to a DVD, i dont quite remember but i think it was the MSDN site.

 

[Tews]

Im sorry to say that it sounds like you are out of luck... Your only option at this point is to attempt to resolve this issue directly with MS... This unfortunately is a scam that a lot of people have fallen for... you weren't the first and you wont be the last... The moral of the story.. if the offer of a $25.00 key sounds too good to be true, it probably is...

There is no work around for your reduced functionality until you resolve the issue of legitimacy with MS... Good Luck...

 

[Tews]

The seller provided me with a link where i downloaded and burned to a DVD, i dont quite remember but i think it was the MSDN site.

It most definitely was not the MSDN site...

 

[richc46]

You may want to look into the Ebay purchase protection program.

 

[Abhishek Ghosh]

Yes, the counterfeit program is still going on, but MS has modified to some extent (Geographic area and source of getting the Software).
Any MS employee can tell it better.
Anyway, richc46 can you scan/take photo and post the box pack and DVD media here (not product key) ? Because:

1) In Future Customers like you will be helped.
2) you can separately submit it to MS counterfeit gallery.
3) I am collecting the photos of counterfeit softwares for a documentary.

i assume you are directing this post to me?

I cant scan or take a photo of the box because there is no box, all i received was an email with the key

Yeah.. Sorry not richc46...but you...DaRonRon