Windows reboot due to VSS shutdown?

[Yaktamer]

System: Windows 7 x64 Home Premium all patches up to date

I am getting involuntary reboots on my Windows 7 system. When I check the event viewer the only thing I can tie it to is the shutdown of the VSS service (as this happens before the reboot).

This is what the log says:

The VSS service is shutting down due to idle timeout.
Event ID = 8224

This is the data shown in the Details Tab:

0000: 2D 20 43 6F 64 65 3A 20 - Code:
0008: 20 43 4F 52 53 56 43 43 CORSVCC
0010: 30 30 30 30 30 37 37 33 00000773
0018: 2D 20 43 61 6C 6C 3A 20 - Call:
0020: 20 43 4F 52 53 56 43 43 CORSVCC
0028: 30 30 30 30 30 37 35 35 00000755
0030: 2D 20 50 49 44 3A 20 20 - PID:
0038: 30 30 30 30 34 38 31 36 00004816
0040: 2D 20 54 49 44 3A 20 20 - TID:
0048: 30 30 30 30 33 37 31 32 00003712
0050: 2D 20 43 4D 44 3A 20 20 - CMD:
0058: 43 3A 5C 57 69 6E 64 6F C:\Windo
0060: 77 73 5C 73 79 73 74 65 ws\syste
0068: 6D 33 32 5C 76 73 73 76 m32\vssv
0070: 63 2E 65 78 65 20 20 20 c.exe
0078: 2D 20 55 73 65 72 3A 20 - User:
0080: 4E 61 6D 65 3A 20 4E 54 Name: NT
0088: 20 41 55 54 48 4F 52 49 AUTHORI
0090: 54 59 5C 53 59 53 54 45 TY\SYSTE
0098: 4D 2C 20 53 49 44 3A 53 M, SID:S
00a0: 2D 31 2D 35 2D 31 38 20 -1-5-18


Does anyone have any idea what I can do to fix this?

Thanks,

YT

 

[Bill2]

1) Event id 8224 about the VSS service shutting down is a normal condition, its not connected to your rebooting problem.

2) You didnt mention any bluescreens so I presume you are not getting any. Look more carefully in the event viewer for errors related to unexpected shutdowns.

3) As a prelim measure, check your machine temps with an app like Speedfan, when the processor gets overheated the machine shuts down to prevent damage to it.

 

[Yaktamer]

You presumed right, Bill2, it's not a BSOD issue but a reboot one. I can't find anything else in the logs other than the VSS stuff. I was getting BSODs briefly after installing Mozy but I've rolled that back now and the BSODs have stopped.

As for overheating, I don't think it's that as this machine is very lightly loaded - only really used for email/web with the occasional video. The CPU rarely goes above 10% and it's been running happily for 9 months until this last week.

 

[karlsnooks]

yaktamer,
posting all over the place aren't you.

Follow the advice you received.

download, install and run SpeedFan or CoreTemp.

CoreTemp is a simpler program which primarily reports temperatures and speedfan offers more potential.

I have, and do, use both.

​

CoreTemp http://www.alcpu.com/CoreTemp/
Core Temp monitors CPU temperatures

​

SpeedFan SpeedFan - Access temperature sensor in your computer
monitors voltages, fan speeds and temperatures, shows hard disk temperatures, shows cpu temperatures, supports SCSI, can change fan speeds

 

[Yaktamer]

Sorry, I am a newbie (just signed up today). I posted in the forum where I saw a similar thread but then realised that maybe the Crashes section was more appropriate so X-posted it there (there are no more than 2 I promise!).


In fact, I've gone back to Event Viewer and I think the first time I must have selected the wrong view because I did not see much but this time I've drilled into Admin events in Custom Views and I can see a cascade of errors across various faulting apps (some of which indicate a system restart) before it finally gave up the ghost.
What happened before this cascade began was the following:

"The device, \Device\Ide\iaStor0, did not respond within the timeout period."

Everything started to die after that, but it took a while (I was away from the computer at the time).

The same thing happened 3 days ago - I woke up and my machine said 'No Operating System' found (I guess I should've mentioned that case earlier as it's quite a big deal). It's never done that before. I then powercycled and things got back to normal. I've just got back to the logs for that error and again, the one thing I see is:

"The device, \Device\Ide\iaStor0, did not respond within the timeout period."

At the risk of asking the obvious - are we looking at a hardware error here? I'm on a Sony VAIO laptop.

 

[Yaktamer]

Have also run Core Temp - settings for both CPUs after an hour or so are:

Low = 41; High = 49;

VID hovers around 1.0

Load is around 10%

 

[NeonAnderson]

this post never got resolved so I decided to reply here as I now too have the same issue.

My Windows 7 ultimate 64bit keeps BSOD. It is a fresh install on an OCZ Vertex 3 SSD. Now the problem is it has never happened so far while I was at the PC so I never get to see the actual BSOD message, in the event viewer the last thing I see in the list before the BSOD happened is:

The VSS service is shutting down due to idle timeout.
Event ID = 8224

So yeah, very confusing. CPU monitors fine it is an i7 with a dual fan closed circuit water cooling setup... The highest temperature it has ever reached is 50 degrees Celsius.