Solved Windows restarts randomly without BSOD

[undisputed]

Recently my computer has started to either freeze or reboot randomly. In the Event Viewer I can see the following errors:

• The previous system shutdown at 12:40:12 on ‎19/‎01/‎2014 was unexpected.
• Session "Circular Kernel Context Logger" failed to start with the following error: 0xC0000035
• Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
  . This is often caused by incorrect security settings in either the writer or requestor process.
  
  Operation:
  Gathering Writer Data
  
  Context:
  Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
  Writer Name: System Writer
  Writer Instance ID: {1c62e69c-af41-475b-87e5-b561e67a3c54}

The Volume Shadow error I know how to resolve. I need to reinstall Kaspersky. I don't believe this is causing the reboot or freezing as I have had this error previously without any adverse effects.


Speccy has published the system specs here: http://speccy.piriform.com/results/G7VzuIC10OCrMbUjMY7aJtZ


I've also attached the SF Diagnostic tool zip file.


Any ideas on where the issue may reside?

 

[Ccasarguedas]

How recentely is this happening? I mean, a week or just few days ago? Do you recall installing any new app or device on you computer before this started to happen?

 

[undisputed]

It started happening a couple of weeks ago. Now that you mention it, I had to swap the boot SSD out. The OCZ drive failed so I replaced with a Samsung EVO SSD.

I've decided to do a clean reinstall of Win 7. Hopefully that will fix any software issue.

 

[Ccasarguedas]

Ok then. Just let us know how it went.

 

[undisputed]

Looks like the reinstall hasn't fixed it

It froze after the reinstallation. I've just cloned and swapped out the SSD with a new one I had purchased for my laptop.

I'll leave it running over night. It normally has crashed by the morning.

 

[undisputed]

Swapping the SSD hadn't fixed it either.

I'll probably reseat the RAM tonight and run a mem test overnight

 

[andrew129260]

Try replacing your sata cables with new ones.

Does event viewer show any disk errors under system?

 

[undisputed]

Ran overnight memory test. No issues reported

Event viewer doesn't show any errors with the disk. The only error I'm seeing now which I wasn't seeing before the reinstall is:

Failed to create restore point (Process = C:\Windows\system32\svchost.exe -k netsvcs; Description = Windows Update; Error = 0x80070422).

I've replaced all SATA cables.

Let's see what happens

EDIT: Fixed the restore point error with these two articles:

http://support.microsoft.com/kb/2506576
http://www.sevenforums.com/installa...ts-enable-windows-system-protection-fail.html

 

[undisputed]

Its still crashing.

Could it be the PSU at fault?

 

[andrew129260]

Please update your system specs so we can help you better:

http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

Okay, so you have completely reinstalled windows and your still having issues?

You have looked for all updated drivers from the motherboard manufacture as well as graphics?

Although maybe perhaps your install disk is faulty. Where did you get it?

It could very well possibly be hardware related.

If you have a test psu or another one to get your hands on you could try that.

 

[undisputed]

Last night I reseated the memory into different slots and the PC seems to be working fine presently. Its gone almost 24 hours without crashing or doing a sudden reboot. I will run it for a few more nights to see if it really is stable.

 

[andrew129260]

Hmm interesting. I wonder if before it was not seated correctly. Let us know how it goes.

 

[undisputed]

No further issues. Looks like reseating the memory has resolved it. If it occurs again, will swap the memory.

Marking as resolved.

 

[andrew129260]

Glad you got it working