Windows Resume Loader frozen

[Dperry]

Everytime my PC loads it gets stuck on the Windows Resume Loader page. It's gives me two options to select, "continue with system resume" or "delete restoration data and proceed to system boot menu". Problem is there is no keyboard response so I can't select either option. The keyboard is working fine as I can acess the boot menu and other options.

Has anyone had this error and worked it out?

 

[anAKsomebody]

PS2 Keyboard Req'd

This may not be the most ideal solution, but I was having a similar problem with a frozen "Windows Resume Loader" screen. I could enter System BIOS at startup by pressing DEL, but as soon as my computer reached the resume loader screen I didn't have keyboard functionality anymore until... I plugged in a PS2 keyboard into my motherboard. To make the selection from the menu, I had to use the PS2 keyboard, but after Windows started back up I was good to go. Good luck, I hope this helps.

TP
Alaska

 

[dcanfield]

I have the same error, not sure how I got it think there might have been a power outage while it was asleep. But I have plugged in a PS2 keyboard - it has no response even during the BIOS startup - any suggestions please would be greatly appreciated.

 

[gregrocker]

Remember you can run osk.exe for on-screen keyboard, then create a shortcut to it on desktop to use your mouse.

After studying the Events Viewer for clues, I would run sfc /scannow to check integrity of system files.

If persists, I would run a http://www.sevenforums.com/tutorials/3413-repair-install.html?ltr=R

 

[dcanfield]

Gregrocker,

Ahh, I think I have a problem with that - I have no mouse or keyboard control over the computer so can not run / select anything. How do I run the on screen keyboard?

I am not really an IT technician and can not get any help being the weekend here.

Cheers

Darren

 

[gregrocker]

Can you boot the Windows 7 DVD into Repair My Computer on second screen?

See if it finds anything to repair. If not, select from the Recovery Tools list Startup Repair which will run a series of tests.

If this doesn't find something to fix, then select System Restore from the Recovery Tools list and find a restore point before the problem started to restore the system to.

 

[dcanfield]

Greg,

I was finally able to access the bios and found that the USB support for the Keyboard was disabled (took a lot of key pressing and patience) with the USB keyboard now active I was able to select to continue on the Resume Loader screen and get back into windows - I am trying a system restore on an earlier point and see if that fixes the problem.

Many thanks for your help at the moment and hope I don't need it again.

 

[daveknapp2000]

windows 7 resume laoder frozen 64bit

I have the same problem with the windows 7 64bit freezing on the windows resume loader. running usb keyboard and was working fine but now infinitely locked into windows resume. keyboard won't select anything as ctrl-alt-delete, enter, tab, del on start-up won't access the system. microsoft 5000 keyboard-usb. I can turn the computer off and back on and it goes straight back to windows resume with the keyboard not responding.

 

[guagecage24]

Everytime my PC loads it gets stuck on the Windows Resume Loader page. It's gives me two options to select, "continue with system resume" or "delete restoration data and proceed to system boot menu". Problem is there is no keyboard response so I can't select either option. The keyboard is working fine as I can acess the boot menu and other options.

Has anyone had this error and worked it out?

I can't remember which person advice I took but it goes a little something like this. Hopefully your computer gives you the opportunity to visit you bios settings/ peripherals. You can usually access this at the very beginning of startup by following the prompts such as "F1, F9, DEL, TAB, "....etc. I am pretty sure that each Motherboard has a different setup. Once I found My way to the peripherals I was able to scroll down to "USB keyboard" and saw that it was disabled. I enabled it, saved those settings and continued on to the "RESUME LOADER" page that had not been responsive before and Ta-Da!!!! it worked. I can't take credit for solving the issue, but I can testify on that persons behalf the it worked. Well at least for my configuration/Gigabyte motherboard. As for windows 7, well Ima gonna give it a spankin for being bad. Definetly going to disable the sleep/ hybernate ability seeing as I will not use my computer to stop impending nuclear attacks and so on, I doubt the few extra seconds of startup will effect me. Better safe than sorry.

 

[guagecage24]

I think that it was dcan--- that I got the idea from. thanks whoever

 

[cad3]

@dcanfield

You saved my butt! Thanks! I don't have a PS/2 port on the back of my current system but going in and enabling the USB in the bios (WTF? It was off? Seriously?!) worked wonders!

I owe you one!

CAD

 

[Jnels]

Im having the exact same issue. i dont have a single PS2 port on my computer, so i went out and bought a PS2 to USB converter cable so i could use one of the the old PS2 keyboards i have laying around. This gave me the Ability to access my BIOS finally, unfortunately as soon as my BIOS loads the keyboard locks up, and again i am unable to use the arrow keys to move up down etc. (IE: i am unable to select anything on the BIOS menu)

Is there even a way around this? or am i going to be forced to do a Manual BIOS reset?

Secondly, ive tried using the Boot CD to just reformat to get around this problem, but even the CD drive doesnt seem to kick into gear before the "Windows Resume Loader" screen pops up.

Any help would be greatly appreciated.

 

[gregrocker]

Borrow a USB keyboard to do install.

 

[Jnels]

... The PC that im currently working on has no PS2 Slots on it only USB. I have a USB keyboard with it, but that appears to be part of the problem since i cannot even access BIOS with it. the USB keyboard is not broken as i can plug it into other computers i have around here and it works just fine.

Using a USB keyboard makes it so i cant make it a step further in is all. (IE: cant access bios, cant initiate reformatting)

 

[gregrocker]

See if you have a BIOS version update as a USB keyboard should work in BIOS.

Most BIOS updates can safely be installed from Windows now.

Can you perform one of these methods: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

 

[Jnels]

Thank you, after popping the CMOS battery and resetting i was finally able to get around windows system loader.

 

[baphometsangel]

Is there a way to just flat out disable windows resume loader? My laptop is fine and keyboard works at the Windows screen but I always have to choose that one option to delete restoration data. How do I just disable this feature? Anyone know?

 

[cmac]

same problem here but how do i get to the bios without my keyboard responding?? i have an hp touchsmart. thanks so much

 

[Lexy lew]

I have the same problem, how do I get into BIOS before I lose keyboard function. (it's a USB keyboard)

 

[Beachy]

I have just come across the exact same problem. It was like the previous person said. In the bios, periferals the USB keyboard was disabled. I enabled it and vola! I was able to get windows to start again ! Windows 7 is the most painful OS i have ever come across! Just sayin!
This site is great !! Lots of help !