Windows Security Center

[donaldadkins]

Hi,

I was using Microsoft Security Essentials (MSE), then tried Panda Cloud as an Anti Virus.

I am having a problem with the Action Center, Windows Security Center, recognizing my AV program. It also no longer recognizes Windows Defender when using Panda. Here is the error that I get:

"The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall."

"Error 3"

I would appreciate any ideas on how to fix this problem?

Windows 7 Home Premium
Toshiba Satellite P205-S6287
RAM: 3G

Thanks,
Don

 

[Jacee]

Did you uninstall MSE? If you did, type services.msc in the start search box.
Click on the icon... scroll down to Windows Defender. Restart the application.

 

[donaldadkins]

Hi,

Thanks for your reply. Yes, I reinstalled MSE after troubleshooting with a different AV & Spyware. MSE turned defender off (since it is already incorporated) and reset it to manual in Services. I still get the same error in Events. Somehow, there is a disconnect with the Action Center recognizing that I have an antivirus installed. I'll continue to troubleshoot. I'm sure I hosed myself somehow.

Thanks,
Don

 

[donaldadkins]

Security Center Follow-up -- Resolved

Hi,

I never could figure out what was going on. It was just easier to reload a mirror image and everything is back to normal. I'm sure I stepped on something.

Consider this issue resolved.

Thanks,
Don

 

[SophiD]

hmmm I'm having the same issue, but i've always been using MSE :/

pc is custom made and running Win7 64bit. Only have MSE and the windows firewall for protection. Run Malwarebytes antimalware from time to time. It's rather strange that I'm getting this error.
Scanned for viruses/malware in safe mode, but it looks clear .

 

[essenbe]

I had the same problem once. I was satisfied with my security set up but kept gettin messages from windows security center. I was getting aggrivated, so I went into control panel and turned off messages from security center. -No more messages.

 

[SophiD]

Yes indeed essenbe, that's always the easiest of options, but i was just wondering whether there's anything suspicious about this behaviour

"The Windows Security Center Service was unable to establish event queries with WMI to monitor third party AntiVirus, AntiSpyware and Firewall."

and then
"Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D"

however, I can see the icon in the taskbar and when right-clicking it opens fine and i can do updates and scans ...

it's just weird.

 

[essenbe]

Truthfully, I am not sure. However, I do know that for some reason some times Windows security center cannot alwaysidentify that there is a third party antivirus program installed on your computer. If your antivirus has it's own firewall and antivirus program running all that windows knows is that windows firewall is turned off. So it tells you that you have no security protection. That has happened to me several times. The AV program was set up and running properly. Windows kept giving me security alerts. I just turned the messages off. I am only telling you my solution. I have no idea what the proper and correct answer is. But I was sure that my third party AV security was set up and running properly. So, I just turned off security messages.

 

[SophiD]

i see .

Trouble is that my antivirus IS Microsoft Security Essentials and firewall is the standard Windows 7 firewall :/ which makes me a bit wary about that notification. Shouldn't a Microsoft product (Windows) be able to see its own antivirus/antimalware solution (MS Security essentials?!)
but then again... who knows! xD

I turned off the messages as well :O

 

[Jacee]

Set Windows Defender to 'disabled' in Services. See if that helps with the notifications.

 

[Borg 386]

"Session "Microsoft Security Essentials OOBE" stopped due to the following error: 0xC000000D"

I had this happen a while back & it still happens now and then. Every now & then I have to do the following, and after doing some investigating, apparently other people have this prob too...

Microsoft's solution at this point is to navigate to C:/program data/microsoft/microsoft security essentials/support

Find the "MSSEOOBE.etl" and simply delete it. Once you restart the computer, MSE will recreate it.

The file gets corrupted, but doesn't affect the performance or functionality.

 

[SophiD]

thanks for the reply Borg! Will try it out and see if i stop getting those messages - at least temporarily.
It would be good to know exactly why this is happening. I read that it could even be caused by a corrupt user profile - apart from the obvious virus/malware thing.
hmmmmm

 

[marsmimar]

I read on a couple other help forums that some people have experienced unexplained 0xC000000D errors that were eventually attributed to a corrupt download of definitions. Problem supposedly solved by uninstalling/reinstalling MSE.

 

[Borg 386]

Glad it helped SophiD. I have re-installed MSE and unfortunately, I keep getting that same error message once in a while showing up in my Event Viewer. From what I've garnered, since the fix is a simple delete and reboot issue, MS hasn't addressed the prob, more then likely since it doesn't affect the performance.

@ marsmimar- It could be that, but I've also read on a couple posts that it's related to the MS Experience or something in that neighborhood. Either way, I'm glad the fix is simple and that it doesn't cripple the performance in any way.