Solved Windows Securty Essential help please

[artinusa]

Please help: After a scan I get a message that a scan has not been done for awhile and SCAN NOW is browned and the brown icon stays/remains in the tray..How can I put this right..

 

[JMH]

*How long have you had this problem for?

* Please list the ALL the Security software you have on your computer....
Firewall,
Any other AntiVirus program that may have come preinstalled when your computer was purchased,
Spyware,AntiMalware programs.

* Have you checked in Event Viewer?
Type eventvwr in search.
Go to the windows log > application > in the left hand column note anything RED that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

* Go to Control Panel > All Control Panel Items > Action Centre > Virus Protection etc. > Are they { the relevant ones} all reported as ON?

 

[Jacee]

Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.changelog.fr/SecurityCheck.exe
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.

 

[artinusa]

Thanks for the info...It seem that I had an incomplete virus file download..it corrected itself on next update..thanks..

 

[JMH]

Thanks for posting back....
Good to note all is well.