windows seven doesn't detect my keyboard

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When my systems goes BSOD and restarts, I have that screen where I can choose which mode I should restart (safe mode, etc...) However Windows doesn't detect my keyboard during that screen and I am forced to wait 30 sec and boot in normal mode automatically.

Now this wouldn't be that much of a problem but I need to update the defective firmware of one of my HDD. And I use a boot disk to do that and of course the boot disk doesn't recognize my keyboard. So this became a major problem and I can lost my hdd data anytime now.

My mouse and keyboards both use an usb port, I suspect that I need traditional mouse and keyboard using traditional ports.

I have a traditional mouse but I do not have a traditional keyboard unfortunately. But I have converters from usb to traditional port for both mouse and keyboard.

What I tested:
1. plug-in the traditional mouse and reboot, result the traditional mouse is recognized.

2. use the usb to traditional port for the mouse and reboot, it doesn't recognize the mouse

3. use the usb to traditional port for the keyboad and reboot, it doesn't recognize the keyboard

Any clue on how to have keyboard recognized as traditional please?

TIA

Edit:
Keyboard: Logitech G15 refresh
Mouse: Logitech G9
 
Last edited:

My Computer My Computer

OS
Windows 7 Professional x64
What are your system specs?

Check 'Device Manager' for any yellow triangles, if there are any check for new drivers from your OEM or motherboard website.
You should check for updated drivers even if no yellow triangles.

Can you borrow a keyboard with a PS2 cable, for testing?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
76~2.0
OS
Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
CPU
Intel Core i5-3570K 4.6GHz
Motherboard
Gigabyte GA-Z77X UD3H, f18
Memory
8GB (2X4GB) DDR3 1600 Corsair Vengeance CL8 1.5v
Graphics Card(s)
Sapphire HD 7770 Vapor-X OC 1GB DDR5
Sound Card
Onboard VIA VT2021
Monitor(s) Displays
22" LCD Dell
Screen Resolution
1680x1050
Hard Drives
Samsung 840Pro 128GB SSD,
Seagate Barracuda 500GB SATA2 7200rpm 32MB cache, Seagate Barracuda 1TB SATA2 7200rpm 32MB cache,
PSU
Corsair HX650W
Case
Cooler Master Storm Scout
Cooling
Corsair H80 2x12cm Noctua NF P12 , 2x14cm case fans
Keyboard
Logitech Wave
Mouse
CM Sentinel
Internet Speed
Dismal
Antivirus
Avast
Browser
Opera Next
Other Info
Haswell laptop: HP Envy 17t-j, i7-4700MQ, GeForce 740M 2GB DDR3, 17.3" Full HD 1920x1080, 16GB RAM, Samsung 840 Pro 128GB, 1TB Hitachi 7200 HDD,
Desktop: eSATA ports,
External eSATA Seagate 500GB SATA2 7200rpm,
External WD USB 500GB
USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following ;)

USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

Legacy USB Support - Enabled
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following ;)

USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

Legacy USB Support - Enabled
Thanks very much :D
It was indeed a BIOS enabling problem
 

My Computer My Computer

OS
Windows 7 Professional x64
Glad you got it sorted pal ;)
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
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