Windows shutdown while playing any new games

NaruTzkU

Hello4AnyPerfectMat3
Local time
2:41 PM
Messages
45
Location
Egypt
i have installed win7 2 months ago

and i cannot solve this problem

windows always shutdown after maybe 10 mints playing any new games i've downloaded

when i start the windows again i got Bluescreen

please help to solve this problem
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
If the game starts ok, normally, then shuts down after several minutes, we are probably looking at overheating. Please remove the side panel from your tower, box or what have you, to allow more air to the insides and run a game you know to have seized up.
What happens ? please let us know.
 

My Computer

Computer Manufacturer/Model Number
DIY
OS
Windows 7 home premium x64
CPU
AMD FX-4100 AM3+ 3.6GHz 12MB Black Edition
Motherboard
Asus M5A97 Pro
Memory
Crsair vengeance 12Gb DDR3 1600MHz CL9
Graphics Card(s)
Asus GTX 560 1GB
Sound Card
Realtek onboard
Monitor(s) Displays
Hanns G 1680x1050 native
Hard Drives
OCZ 128Gb Petrol ssd
2x500 Gb Samsung
PSU
OCZ StealthXstream II 500W
Internet Speed
8Mb or better
i've got acer notebook not cpu
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
this is the report
 

Attachments

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
this is the report
You missed the first steps in the instructions, please re-do them since the most important files are missing from your attachment.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
oh... u want Windows_NT6_BSOD_jcgriff2 folder
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
that problem just happend with now again

and i got that window

scaled.php


and that is the problem details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3073

Additional information about the problem:
BCCode: c00002e3
BCP1: 9C4A9700
BCP2: C0000189
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041712-14913-01.dmp
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
that problem just happend with now again

and i got that window

scaled.php


and that is the problem details

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3073

Additional information about the problem:
BCCode: c00002e3
BCP1: 9C4A9700
BCP2: C0000189
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\041712-14913-01.dmp
This information is of no use to us, please upload the jcgriff folder
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
ok

this is it
 

Attachments

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
WINLOGON_FATAL_ERROR, Causes: User-mode device driver, system service, or third-party application, Mismatched system files. In other words a fatal error occurred in a user-mode process such as Winlogon or CSRSS (Client Server Run-Timer sub-system) and security compromised. Windows switches from user mode to kernel mode for protection and shuts down.

Your Winbond HID CIR Receiver driver is the oldest driver installed on your system, either update to the latest version or uninstall this software and the associated hardware device associated to it as it is incompatible with Windows 7.

Update your Conexant SoftK56 Modem Driver Conexant: Support

Run SFC http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html
Run a Malware scan http://www.malwarebytes.org/

Code:
VSTCNXT3.SYS        0x99d09000    0x99dbe000    0x000b5000    0x48f68ad9    16/10/2008 04:29:13                
VSTAZL3.SYS        0x99362000    0x9939f000    0x0003d000    0x48f68b0b    16/10/2008 04:30:03                
VSTDPV3.SYS        0x99c07000    0x99d09000    0x00102000    0x48f68b84    16/10/2008 04:32:04
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
WINLOGON_FATAL_ERROR, Causes: User-mode device driver, system service, or third-party application, Mismatched system files

Your Winbond HID CIR Receiver driver is the oldest driver installed on your system, either update to the latest version or uninstall this software and the associated hardware device associated to it as it is incompatible with Windows 7.

Update your Conexant SoftK56 Modem Driver Conexant: Support

Run SFC http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Code:
VSTCNXT3.SYS        0x99d09000    0x99dbe000    0x000b5000    0x48f68ad9    16/10/2008 04:29:13                
VSTAZL3.SYS        0x99362000    0x9939f000    0x0003d000    0x48f68b0b    16/10/2008 04:30:03                
VSTDPV3.SYS        0x99c07000    0x99d09000    0x00102000    0x48f68b84    16/10/2008 04:32:04

Update Conexant SoftK56 Modem Driver and run SFC and it's fixed ?
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
and if this is it so can u give me instructions for updating Conexant
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
WINLOGON_FATAL_ERROR, Causes: User-mode device driver, system service, or third-party application, Mismatched system files

Your Winbond HID CIR Receiver driver is the oldest driver installed on your system, either update to the latest version or uninstall this software and the associated hardware device associated to it as it is incompatible with Windows 7.

Update your Conexant SoftK56 Modem Driver Conexant: Support

Run SFC http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Code:
VSTCNXT3.SYS        0x99d09000    0x99dbe000    0x000b5000    0x48f68ad9    16/10/2008 04:29:13                
VSTAZL3.SYS        0x99362000    0x9939f000    0x0003d000    0x48f68b0b    16/10/2008 04:30:03                
VSTDPV3.SYS        0x99c07000    0x99d09000    0x00102000    0x48f68b84    16/10/2008 04:32:04

Update Conexant SoftK56 Modem Driver and run SFC and it's fixed ?

This is a bit tricky, a software/driver is interfering with the proper functionality of your system. Those are just general recommendations but we'll see how the situation goes on.

To update the Conexant driver just go to "Modem Driver Assistance">"Agree" and download the driver associated to your hardware. Be aware that those drivers are generic drivers and they might not work with your laptop. Acer on the other side also has their own Conexant drivers but these are obsolete and no new versions are being released since your laptop was discontinued.
Acer Support: Downloads & Support Documents - Notebook / Aspire / Aspire 6930G
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
i have downloaded conexant modem from acer downloads but my laptop still shutdowning but now it's rare to get BSOD and that's mean that i have solved 50% of the problem and that is BSOD but still have the biggest part if u got any ideas tell me
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
Hi there,

Please try reinstalling or updating your graphics card (video) driver.

Once you've done this, reinstall one of the games and try running it again. Also, within the game, try lowering the game settings to Low Quality just to check the game stability.
 

My Computer

Computer Manufacturer/Model Number
Dell / Custom
OS
Windows 7 HP / Ultimate x64
CPU
Core i5 / X4 955 BE
Motherboard
OEM / Gigabyte 880GM-USB3
Memory
4GB DDR3 1333Mhz / 8GB DDR3 1600Mhz
Graphics Card(s)
HD5470 / HD5670
Sound Card
Onboard
Monitor(s) Displays
FullHD 15" / Dell 22" WS
Screen Resolution
1920x1080 / 1680x1050
Hard Drives
320GB / 1.5TB
PSU
CM
Case
CM
Cooling
CM, Antec
Keyboard
Logitech
Mouse
Logitech
ok gonna try it
 

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
i have downloaded conexant modem from acer downloads but my laptop still shutdowning but now it's rare to get BSOD and that's mean that i have solved 50% of the problem and that is BSOD but still have the biggest part if u got any ideas tell me
Since the cause is now different you should upload another attachment.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
i have downloaded conexant modem from acer downloads but my laptop still shutdowning but now it's rare to get BSOD and that's mean that i have solved 50% of the problem and that is BSOD but still have the biggest part if u got any ideas tell me
Since the cause is now different you should upload another attachment.

PS : BSOD is back again
 

Attachments

Last edited:

My Computer

Computer Manufacturer/Model Number
Acer Notebook Aspire 6930G
OS
Windows 7 Ultimate 32bit
Memory
300 GB
Graphics Card(s)
Nvidia GeForce 9600M GT, Cuda 1GB
Screen Resolution
1366 × 768
Cooling
Acer Aspire 6930G KeyBoard
Keyboard
Acer Aspire 6930G KeyBoard
Mouse
Board
Internet Speed
100.0KB/s
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