Windows shuts down when using usb/serial

[davidbecas]

I'm a new guy in this forum and I hope someone can help me.

I've recently bought a laptop with windows 7 home premium. I've tried to use a usb/serial adapter (Lindy rs232) but everytime I start the software I need (Vemco's VUE) the computer shuts down. I've tried updating the driver for the usb/serial adapter and also use different usb ports. So far nothing worked. If I connect the usb/serial adapter and check the com ports everything seems to be working fine. When I start the software (Vemco's VUE) it works properly until I connect the usb/serial adapter.

I used the same setting (software and adapter) in an older laptop running XP and everything worked great.

Any advices?

 

[Snakeyeskm]

This URL might apply

You encounter problems when you move data over USB from a Windows 7 or Windows Server 2008 R2-based computer that has an NVIDIA USB EHCI chipset and at least 4GB of RAM

 

[davidbecas]

It looks like the problem was with the usb/serial adapter driver. I tried this one http://www.usglobalsat.com/download/546/win_drivers.zip and now everything's working.

Thanks for your help anyway