windows stoping at random points help needed please

[adio2k11]

hi the comp stops at random points it happens in all os's xp, vista and 7 i have tryed everything i can think off the on;y stange thing is that when in safe mode it works perfectly fine but as soon go onto the normal mode it hangs for 2 to 20 mins at a time. there is no mouse or keyborad movement and no movement on the screen at all. no networked devices or drives. brand new instalation on the os's, full delete, partition and format. what could it be and how could i fix it

 

[writhziden]

How long has this been occurring? Any new hardware installed around the time it started? Do you have any mix and match RAM?


Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

If you swap any memory components, follow these steps for ESD safety:

1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

Once these steps have been followed, it is safe to remove and replace components within your computer.

 

[adio2k11]

this has been happening for months now . there is no ne hardware intalled and ram is a set of 2 sticks from kingston

 

[writhziden]

Can you follow the http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html and post back here with the reports? Those instructions are not just for blue screen crashes; they also supply us with information about your system, possible conflicts with hardware, software, system errors, application errors, and more.

 

[adio2k11]

have posted in the post the zip file contaning all the information from bsod posting info page any help would be much appreciated

 

[writhziden]

What happens if you uninstall the display adapter (graphics card) driver?

1. Start in Safe Mode
2. Click Start Menu
3. Right Click My Computer/Computer
4. Click Manage
5. Click Device Manager from the list on the left
6. Expand Display adapters
7. Do the following for each adapter (in case you have multiple display cards)
   • Right click the adapter
   • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
   • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
8. Restart your computer after uninstalling drivers for all display cards

Alternatively:

1. Start in Safe Mode
2. Click Start Menu
3. Click Control Panel
4. Click Hardware and Sound
5. Click Device Manager (the last link under Devices and Printers)
6. Expand Display adapters
7. Do the following for each adapter (in case you have multiple display cards)
   • Right click the adapter
   • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
   • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
8. Restart your computer after uninstalling drivers for all display cards

See if the computer will run in normal mode with the display card drivers removed.

 

[adio2k11]

it still freezes as have unistaled dispaly adapter before and it still happen even removed it complety and used on baord graphics and it still happened

 

[writhziden]

Have you done the memtests?

Are there any other components you can remove, or are you already running bear minimum (monitor, mouse, keyboard, motherboard, hard drive)?

 

[adio2k11]

memtest came back fine and allready running min specs what is mainly confusing it the computer works fine no hanging in safe mode for hours and hours permently but as swoon go onto the normal mode it hangs not long after the system is up it hangs. the event log keeps saying different things ( see picture included ) so can see y im stuck

 

[writhziden]

It sounds like it is most likely hardware. You could still try to Fix Windows system performance problems on slow Windows computers and see if it makes any difference.

 

[adio2k11]

the problem is i dont have any money to buy more hardware or have any hardware to swap in cause it mainly confusing that it works in safe mode so im trying to find out what service or driver could be affecting the normal mode

 

[writhziden]

Have you checked your motherboard site for a BIOS update? I noticed your BIOS version is pretty old; 2006.

 

[adio2k11]

that is the latest bios version on the site.

 

[writhziden]

Yeah, I thought that may be the case. Many times, motherboards stop being supported for BIOS updates.

Did the performance fix it make a difference?

 

[adio2k11]

no it didnt help it still is stopping for no reason, there is no movement on the hdd screen mouse or keyboard could it be a driver somewhere that is affecting it loading properly. like a driver that is only loaded in normal mode and not in safe mode

 

[writhziden]

It COULD be, but the fact that this is happening on multiple operating systems is concerning. Can you run Linux normally?

 

[adio2k11]

i havent tryed linux but i have tryed xp, vista and 7 and all the same it still happens

 

[writhziden]

See how it runs Linux. Clear Windows off the drive and run Linux. Backup any important files first.

 

[adio2k11]

nope it still hangs on linux as well i tryed changing the ram and it still hangs. on the event viewer it say about prefetch could that be stopping it

 

[adio2k11]

just checked all the hardware in the computer and it is fine i ran both linux ubuntu 10 and windows 7 on the computer and they both stopped randomly but then ran the computer for about 3 hours in safe mode and there was no problems it didnt stop once so what service or driver could be stopping the machine from working the only things installed are os and mboard drivers no external ( i.e graphics card) drivers are installed but it also stops in normal mode if there are.