Windows unable to update: error code : 8007065E

[shayneacids]

Hello, I have attempted to update windows 7 with the : Security update for windows 7 for X64 systems (KB2619339) with only failed results. the error code is : 8007065E

I have CBS logs WINDOWS resource protection found corrupt files but was unable to fix some of them.

Any help is appreciated as I like to keep my windows up to date and am rather confused.

Attached are the CBS logs.

In advance thanks for any help.


Shayne

 

[karlsnooks]

shayneacids,

Welcome to SevenForums.

Please follow this procedure.

Be sure to delete the existing logs first as explained in the procedure.

Upload ( do not post inline) the resulting SFCDETAILS.TXT file.

System File Checker – SFC

System File Checker checks system files and restores them if possible.

System File Checker places results in:
%windir%\logs\cbs

My preference is to empty the abovementioned folder BEFORE I run SFC.

How to empty the “results” folder
· Run CMD.EXE as administrator
[FONT=&quot]o [/FONT]WIN | type CMD.EXE | do NOT hit ENTER |
[FONT=&quot]o [/FONT]CTRL + Shift + ENTER key combo | YES button
· Type following commands, each followed with ENTER key
[FONT=&quot]o [/FONT]CD %windir%\logs\CBS
[FONT=&quot]o [/FONT]DEL *.*
[FONT=&quot]o [/FONT]EXIT

To run System File Checker:
WIN | type CMD.EXE | do NOT hit Enter| CTRL + SHIFT + ENTER key combo | YES button
WIN is the key with the Microsoft flag on top.

Enter SFC /SCANNOW
When System File Checker finishes---

If you do not see:
Verification 100% complete.
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again

If you do not see:
Windows Resource Protection did not find any integrity violations.

Then:
Ø Type EXIT to return
Ø RESTART your computer
Ø Run sfc /scannow again
Notice that you have run sfc and restarted your computer up to three times.

Ø If all did not go well, you can use
the findstr command to view the results.

VIEW THE RESULTS
Put the System File Checker (SFC) results in a File on the Desktop
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log > %userprofile%\desktop\sfcdetails.txt
where /C: specifies the desired search string

 

[Hanna 1]

Hello sheyne
After executing the procedur of Karlsnooks, go to this site for readiness tool:

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details
Or you can download the KB and install it yourself from this site:

Download: Security Update for Windows 7 (KB2619339) - Microsoft Download Center - Download Details
Good luck