windows update and system restore failure.

garyuk

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8:11 AM
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Can anyone help please?

About a week ago my win 7 business PC automatically downloaded updates including SP1 I think. However, we then had some problems using flash on some cloudbased business systems we use so having associated these problems with the time of the update I carried out a system restore to before the update. Then my problems began.......

since carrying out that I can no longer use a number of programs which result in error messages such as "Fatal error at initialisation msml.dll" In addition I can no longer even open Microsoft Update or System restore and many Control Panel apps don't work either (eg. the System command, the Users command, The Microsoft Update command within Control Panel all result in nothing happening at all).

So now I can't use the pc for my business programs, can't do a system restore and can't do a new Microsoft update.

I assume that by doing the previous system restore i somehow messed up the system but don't know how to get it back.

Nuclear option us uninstall everything and do a restore factory settings (if that works!) but that will take me a day to do and get everything reinstalled so want to avoid if possible.

Any suggestions? Does anyone know how I can do a Windows update without using the update program?

Thanks for your help.

Gary
 

My Computer

Computer type
PC/Desktop
OS
Windows 7

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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