Solved Windows Update Error 80072F78

[Jazzgirl]

I'm posting again because something wiped out what I had written. I am getting error 80072F78 when trying to install 8 of 18 updates. I've tried several times, repaired the update module according to directions but I am still getting the error. Any suggestions on what to do?

Windows 7 64-bit.

 

[James Colbert]

Hi Jazzgirl. Welcome.

See if this helps:

Windows Update error 80072f78, 80090305, or 8009033f

James

 

[Jazzgirl]

Thanks James. I had already seen that and gone through all the suggestions. The time is fine in Windows and in the bios. Nothing is different and my other Win7 laptop (32-bit) updated just fine with no issues. I have no idea why Windows Update decided to act weird on this laptop. I'm still getting the error and I haven't had any connection issues. Everything is fast as usual.

 

[James Colbert]

If you haven't read it already, there is a discussion here that pertains to your issue. The original problem is from a few years, back, but the last post is from march 2011. Worth a shot.

That said, WU being disabled can also be malware or viruses. Regardless of the outcome, I recommend full scans (will take time) for malware and viruses. Free programs often recommended here are Malwarebytes and MSE. I've recently added SuperAntiSpyware to my mix and have found it to be very effective in exposing issues that MWB did not.

James

 

[Jazzgirl]

It wasn't malware or a virus. I am pretty fanatical about protection and rarely (really!) have any issues but I do know how to take care of them. I own Malwarebytes and Superantispyware and they scan constantly. I did figure out the only change I made after the last update was installing Eset NOD32 beta 5. I haven't had any updates since I had installed it so I uninstalled it and reinstalled the current version 4 and was able to download and install the latest updates with no problem.

I thought I'd come back and post the solution to my problem. Beta software really can get in the way!

Solved!

 

[James Colbert]

Glad you got it solved, and thanks for posting back. Anyone googling for that error will now have information that might help them.

 

[Jazzgirl]

Thanks James! That is why I like to post any resolution I come up with. Sometimes I have to talk or type something to figure it out. I usually (almost always) do but it helps to have someplace to go get some feedback. I don't know everything and I like a place like this that has a multitude of information. Thanks!

 

[Ryster]

Wow, I was pulling my hair out trying to figure out why 8 (of 16) updates worked, and the other 8 give me error 80072F78. I too have ESET Nod32 Antivirus 5 Beta installed.

I will now go an report this bug to them.

Thanks!

 

[Custos]

I registered just to say that this helped me. This was driving me crazy and I didn't think of what could be causing the problem.

 

[paulang888]

thanks

I registered too just to say thank you. By the way i found out is the HOLA that causing my update problem!

All i have to do is disable it before i run windows update

 

[PathosBedlam]

I wasn't using the beta version, I use NOD 32 Security Suite 4. But I had to disable it to get windows to do the definitions update that it kept failing on previously. Even though just before disabling it to do that, I did 77mb of Internet Explorer 11 updates and other Win 7 patches just fine. So why is it blocking just this one update? Is there a chance it's a known bad address and disabling the firewall to update your PC is just letting the problem re-manifest itself after windows patched it?

 

[Ranger4]

PathosBedlam:

It is best if you start a new thread as tacking on to the end on old one that has been Ticked as solved, causes confusion & may be missed by people wishing to help you.

Please follow these Update posting instructions as well in your new thread.

http://www.sevenforums.com/windows-...4840-windows-update-posting-instructions.html

 

[MarkmBha]

Paulang888

THANK YOU !
This was driving me nuts!
HOLA disable was the answer!

 

[davidlt]

Awesome! It was Hola that was screwing it up for me too. Thanks guys.

 

[grizzlybear007]

You're my hero

The guy who said he had to disable Hola is my hero. I couldn't figure out how to disable it, so I just unloaded it. Now I can get updates. I spent hours trying to figure this out!

 

[MarkmBha]

Disable Hola !

To fix windows update, try disabling HOLA.
It works !
(Damn, I forgot).

 

[Jack Man]

Hello together,
i got the same problem. My solution was , as well, deactivate hola; run update - restart computer - everything works fine.
so long
Jack Man

 

[Roger2Roger]

On a hunch I disabled Hola after Windows Update and IE 11 stopped working and it worked!

I then did a Google search and found this thread and see that I am not the only one that Hola has "infected".

I am now flushing Hola!

thanks - Roger