Windows Update error 80073715

Fadown

New member
Local time
12:47 AM
Messages
3
Good Morning,

I haven't been able to update windows for almost 2 months now and Ive tried the windows hot fixes and even resetting my windows update history.

Im getting 3 errors constantly on these 5 updates I'm trying to run
update numbers;KB2518869,KB2491683,KB2507618,KB2509553,and KB2506014.

the error codes are;
80073715
8024200D
800b0100

I've attached my checkSUR.persist.log

thanks in advance
 

My Computer

OS
windows 7 pro x64
CPU
Intel e6750
Motherboard
evga Nforce 680i sli
Memory
4094mb
Graphics Card(s)
geForce gts 250
Sound Card
onboard
Monitor(s) Displays
2x Lg 20"
Hard Drives
1x80gb raptor
2x150gb green drives
PSU
pure power 750
Case
Thermaltake Armor+
Internet Speed
20mb down 1mb up
Hello, and welcome to the Seven Forums!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@Fadown: Ignore the above :)

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot!

Richard
 

Attachments

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Awesome thanks niemiro,

is there any way to manually download these updates if this doesnt fix the issue?
 

My Computer

OS
windows 7 pro x64
CPU
Intel e6750
Motherboard
evga Nforce 680i sli
Memory
4094mb
Graphics Card(s)
geForce gts 250
Sound Card
onboard
Monitor(s) Displays
2x Lg 20"
Hard Drives
1x80gb raptor
2x150gb green drives
PSU
pure power 750
Case
Thermaltake Armor+
Internet Speed
20mb down 1mb up
Awesome thanks niemiro,

is there any way to manually download these updates if this doesnt fix the issue?

Hello!

Unfortunately, there is no way around fixing this issue. You only have these options:

Fix this issue
Forget about updates
Clean Install
Repair Install

The quickest and easiest way by far is to fix this issue. My above post should fix the issue in the vast majority of cases, but if it does not, I shall continue to work with you to actually fix the issue.

Richard
 

My Computer

Computer Manufacturer/Model Number
Dell XPS 420
OS
Vista Home Premium x86 SP2
CPU
Intel Core 2 Quad Q9300 2.50GHz
Motherboard
Stock Dell 0TP406
Memory
4 gb (DDR2 800) 400MHz
Graphics Card(s)
ATI Radeon HD 3870 (512 MBytes)
Monitor(s) Displays
1 x Dell 2007FP and 1 x (old) Sonic flat screen
Screen Resolution
1600 x 1200 and 1280 x 1204
Hard Drives
1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
Case
Dell XPS 420
Cooling
Stock Fan
Keyboard
Dell Bluetooth
Mouse
Advent Optical ADE-WG01 (colour change light up)
Internet Speed
Varies from 10kb/s to 170kb/s. So unreliable it is not funny
Other Info
ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
Well I tried your fix niemiro, and 2 out of the 5 downloaded and installed
the 3 that still wont install are
Security update for windows 7 x64-based systems (KB2491683)
Security update for windows 7 x64-based systems (KB2509553)
Update for windows7 for x64-based systems (KB2506014)

its spouting error code 8024200D

Ive attached a copy of my CheckSUR log

thankyou thus far for all the help
 

Attachments

My Computer

OS
windows 7 pro x64
CPU
Intel e6750
Motherboard
evga Nforce 680i sli
Memory
4094mb
Graphics Card(s)
geForce gts 250
Sound Card
onboard
Monitor(s) Displays
2x Lg 20"
Hard Drives
1x80gb raptor
2x150gb green drives
PSU
pure power 750
Case
Thermaltake Armor+
Internet Speed
20mb down 1mb up
same update problem for me

I am having the same update problem. I am running Win 7 on the laptop. For a couple of months now, my updates fail. Once in a while I can get a small one manually but that is it. I also have a problem in that my laptop is constantly downloading something (?) off the net. I have tried Malwarebytes several times in safe mode and nothing was found. I have a limit of 10 gigs a month here in Oregon since I am in the boondocks so a continually downloading computer isn't going to work out. With another new computer I just built, I tried downloading the 315 MB file for update that was suggested elswhere, transferred it to my laptop and ran it but didn't get any good results out of it. I don't have a clue as to what might be the problem. I have also tried downloading the win XP mode and Virtual program that MS has suggested but it will not start downloading even on my new computer. Other downloaded software has downloaded Ok and worked well. Does anyone have an idea what any of these problems are?
Thank you.
 

My Computer

Computer Manufacturer/Model Number
built it myself
OS
windows 7 64 bit Professional
CPU
Intel Core i5-2500K Sandy Bridge 3.3GHz (3.7GHz Turbo Boost)
Motherboard
GIGABYTE GA-Z68XP-UD4 LGA 1155 Intel Z68 HDMI SATA 6Gb/s USB
Memory
CORSAIR Vengeance 8GB (2 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600
Graphics Card(s)
GIGABYTE GV-N56GOC-1GI GeForce GTX 560 (Fermi) 1GB 256-bit
Sound Card
on board graphics card
Monitor(s) Displays
Acer G245HQAbd 23.6" LCD Monitor Black 5ms Full HD
Screen Resolution
1920x1080
Hard Drives
OCZ Agility 2 OCZSSD2-2AGTE60G 2.5" 60GB SATA II MLC Internal Solid State Drive (SSD)
Seagate Barracuda Green ST1500DL003 1.5TB 5900 RPM SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
PSU
Antec EarthWatts EA750 750W Continuous Power ATX12V version
Case
Antec DF-85 Black ATX Full Tower Computer Case
Cooling
8 fans
Keyboard
HP wireless
Mouse
HP wireless
Internet Speed
1.0 mbs
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