Windows Update Error 9C59

[Scuttlescub48]

To whom it may concern.

I've been having trouble installing Internet Explorer 11 on the HP Pavilion Media Center a1612n desktop. It keeps giving me errors. The last error I had was the Error 9C59.

I am sending you some files to look at. I will try to install IE11 again and let everyone know. Please help me. Thank you.

 

[fireberd]

As you are new and your first post. You have done well with the accompanying files. I haven't looked at your files, however, the 9C59 error is an often reported (and resolved) problem installing I.E.11. Suggest you do a forum search and look over the fixes, as you will probably find the fix for yours.

 

[Scuttlescub48]

As you are new and your first post. You have done well with the accompanying files. I haven't looked at your files, however, the 9C59 error is an often reported (and resolved) problem installing I.E.11. Suggest you do a forum search and look over the fixes, as you will probably find the fix for yours.

Thank you for the info. I appreciate it.

 

[NoelDP]

Your first two attachments are shortcuts - not the files they point to.


Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

 

[Scuttlescub48]

Internet Explorer 11 for Windows 7 for x64-based Systems
Installation date: ‎3/‎26/‎2015 11:41 AM
Installation status: Failed
Error details: Code 9C59
Update type: Important
Download the fast and fluid browser recommended for Windows 7.
Internet Explorer 11. Fast and fluid for Windows 7.
• Fast. Fast at loading sites and fluid as you navigate through them.
• Easy. Seamless with Windows, it just works the way you want.
• Safer. Better protection from threats and increased privacy online.
More information:
Download Web Browser - Internet Explorer
Help and Support:
Support - Windows Help


More CBS Persistent Files in zip are on the way.

 

[Scuttlescub48]

I am sending a Windows Update log with the unsuccessful installations of IE11 occured.

 

[NoelDP]

Please post the information I asked for - we need at least the full CBS.log file and the CheckSUR.log file

 

[Scuttlescub48]

Here is the CheckSUR file from yesterday.

 

[Scuttlescub48]

Here is the CBS log from yesterday.

 

[Scuttlescub48]

Should I download IE 10 again?

 

[Scuttlescub48]

I hate to bother anyone on here again but I need help. I'm still trying to update Internet Explorer from IE10 to IE11 and I am still getting horrible 9C59 errors. Please help me. I would appreciate it very much.

I will upload some files on here tomorrow.

 

[NoelDP]

Sorry - you slipped through the net!

The CheckSUR log you posted is incomplete - but still shows one corrupt file.
Please run the CheckSUR tool again and ensure that it completes before posting the new CheckSUR.log file.

 

[Scuttlescub48]

I just uploaded a complete CBS zip file for you to look at. Thank you for your time.

 

[NoelDP]

That does NOT contain the information requested.
Please go through the whole procedure, and post all the requested data.

Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file

 

[Scuttlescub48]

Sorry it took so long to reply. After I took some time to think. I did a clean install on Windows 7 Professional 64 bit. I installed lots of updates including IE11. I did not have anymore errors. Thank you again for your help. I appreciate it.

 

[NoelDP]

Good luck!