Solved Windows Update Error Code 8008370B

[nolimitkemet]

Thanks Noel. I've run into a few CheckSUR logs like this before and in every one of them, the SuRT fixed the missing folder so I assumed this was the case here as well - looking at the log again now, I can see I'm wrong

Hi NLK,

Can you repeat the above instructions, but with this script:

https://dl.dropbox.com/u/16537616/Static/NLK/SFCFix.zip

Tom

Hello Tom,

Please see the attached results from running the SFCFix the second time as well as the CBS-6 zip.

Summary:
Seconds executed: 314
Found 24 errors
CSI Manifest Missing Total count: 1
CSI Manifest and S256H Do Not Match Total count: 1
CSI Located Replacement: Invalid (S256H) Total count: 11
CSI Payload File Missing Total count: 17
CSI Missing Winning Component Key Total count: 5

Regards,

NLK

 

[tom982]

Hi NLK,

Sorry for the delay. I thought I had found a bug in SFCFix whilst testing this out on my computer to see why it failed so catastrophically so I have been discussing this with the SFCFix developer. Fortunately there wasn't a bug after all, it was a simple case of miscommunication.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
   
   https://dl.dropbox.com/u/16537616/SFCFix.zip
   
   https://dl.dropbox.com/u/16537616/Static/SFCFix.zip
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a files should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

When this has completed, please run the SURT and post the CheckSUR.persist.log.

Tom

 

[nolimitkemet]

CBS-7 Attached

Hello Tom,

First let me say that you certainly owe me no apology as I'm grateful to have your help and this forum to turn to for a resolution.

I have run the script and the resultant CBS zip is attached.

The summary is as follows:
Seconds executed: 252
Found 17 errors
CSI Manifest Missing Total count: 1
CSI Manifest and S256H Do Not Match Total count: 1
CSI Located Replacement: Invalid (S256H) Total count: 11
CSI Payload File Missing Total count: 10
CSI Missing Winning Component Key Total count: 5

SFCFix version 1.3.1.0 by niemiro.
Start time: 2013-03-07 10:23:23.771
Using .zip script file at C:\Users\NLK\Desktop\SFCFix.zip




TakePermissions::
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24
Successfully took permissions for file or folder C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb
TakePermissions:: directive completed successfully.




CreateDirectory::
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64.
Successfully created directory tree \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64.
CreateDirectory:: directive completed successfully.




CopyFiles::
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.inf_loc to \\?\C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\prnts003.inf_loc with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuui3.dll.mui to \\?\C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\tsmxuui3.dll.mui with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.ini to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.ini with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.xml to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.xml with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.gdl to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.gdl with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuPipelineConfig.xml to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuPipelineConfig.xml with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuui3.dll to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuui3.dll with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxcman.gpd to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxcman.gpd with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxbman.gpd to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxbman.gpd with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.cat to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.cat with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.inf to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.inf with error code 0x5.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpu002.ini to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpu002.ini.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpu002.xml to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpu002.xml.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpu002.gdl to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpu002.gdl.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpd002.ppd to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpd002.ppd.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpc002.ppd to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpc002.ppd.
Successfully copied file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmpb002.ppd to \\?\C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb\Amd64\tsmpb002.ppd.
CopyFiles:: directive failed to complete successfully.




RestorePermissions::
Successfully restored ownership for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24
Successfully restored permissions on C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24
Successfully restored ownership for C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb
Successfully restored permissions on C:\Windows\winsxs\amd64_prnts002.inf_31bf3856ad364e35_6.1.7600.16385_none_19d5b3fbc067e0bb
RestorePermissions:: directive completed successfully.




Failed to process all directives successfully.
SFCFix version 1.3.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2013-03-07 10:23:24.843
----------------------EOF-----------------------

Thanks again for your efforts.

Cheers,

NLK

 

[tom982]

Hi NLK,

Thanks for understanding. As you can see, the script has failed for about half of the files but it did manage to fix 7 more issues in the CheckSUR log. Let's have a further look at the permissions of those failing files to see why we are getting the access denied errors:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter afterwards:
   
   icacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\*.* /T
   
   
4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
5. Paste (Ctrl+V) it into your next post please.

Tom

 

[nolimitkemet]

Command Prompt results posted

Hi NLK,

Thanks for understanding. As you can see, the script has failed for about half of the files but it did manage to fix 7 more issues in the CheckSUR log. Let's have a further look at the permissions of those failing files to see why we are getting the access denied errors:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following command into it, press enter afterwards:
   
   icacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\*.* /T
   
   
4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
5. Paste (Ctrl+V) it into your next post please.

Tom

Hello Tom,

I did as you instructed with the following result:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>icacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35
_6.1.7600.16385_none_1a5ec630d9861d24\*.* /T
C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec6
30d9861d24\Amd64 NT SERVICE\TrustedInstaller:(I)(OI)(CI)(F)

                 BUILTIN\Administrators:(I)(OI)(CI)(RX)

                 NT AUTHORITY\SYSTEM:(I)(OI)(CI)(RX)

                 BUILTIN\Users:(I)(OI)(CI)(RX)

C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec6
30d9861d24\prnts003.cat NT SERVICE\TrustedInstaller:(I)(F)

                        BUILTIN\Administrators:(I)(RX)

                        NT AUTHORITY\SYSTEM:(I)(RX)

                        BUILTIN\Users:(I)(RX)

Successfully processed 2 files; Failed processing 0 files

C:\Windows\system32>

Awaiting your next reply.

Best Regards,

NLK

 

[tom982]

Hi NLK,

Thanks for the icacls output, let's have another go at this:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   takeown /f C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\
   icacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\ /grant Administrators:F
   
   
4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
5. Paste (Ctrl+V) it into your next post please.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
   
   https://dl.dropbox.com/u/16537616/SFCFix/Scripts/NLK/SFCFix.zip
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a files should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Tom

 

[nolimitkemet]

Latest Results Posted

Hi NLK,

Thanks for the icacls output, let's have another go at this:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Click on the Start
   
   button and in the search box, type Command Prompt
2. When you see Command Prompt on the list, right-click on it and select Run as administrator
3. When command prompt opens, copy and paste the following commands into it, press enter after each
   
   takeown /f C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\
   icacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\ /grant Administrators:F
   
   
4. Right-click on the Command Prompt window and click Select All, this will invert all of the colours by selecting the text, now press enter. All of this text is now copied.
5. Paste (Ctrl+V) it into your next post please.

SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the file below, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
   
   https://dl.dropbox.com/u/16537616/SFCFix/Scripts/NLK/SFCFix.zip
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip.
5. Drag the file SFCFix.zip onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a files should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this file into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Tom

Hello Tom,

Thank You as always for your help. The results from your latest instructions are as follows:

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>takeown /f C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad36
4e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\

SUCCESS: The file (or folder): "C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad3
64e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\" now owned by user "NLKWIN764D
ESK\NLK".

C:\Windows\system32>cacls C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_
6.1.7600.16385_none_1a5ec630d9861d24\Amd64\ /grant Administrators:F
Are you sure (Y/N)?y
The system cannot find the file specified.

C:\Windows\system32>

SFCFix version 1.3.1.0 by niemiro.
Start time: 2013-03-09 14:42:21.707
Using .zip script file at C:\Users\NLK\Desktop\SFCFix.zip




CopyFiles::
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.inf_loc to \\?\C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\prnts003.inf_loc with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuui3.dll.mui to \\?\C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\tsmxuui3.dll.mui with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.ini to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.ini with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.xml to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.xml with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxu003.gdl to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.gdl with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuPipelineConfig.xml to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuPipelineConfig.xml with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxuui3.dll to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuui3.dll with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxcman.gpd to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxcman.gpd with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\tsmxbman.gpd to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxbman.gpd with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.cat to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.cat with error code 0x5.
Failed to copy file \\?\C:\Users\NLK\AppData\Local\niemiro\Archive\prnts003.inf to \\?\C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.inf with error code 0x5.
CopyFiles:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 1.3.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2013-03-09 14:42:22.398
----------------------EOF-----------------------

Awaiting your next set of instructions.

Regards,

NLK

 

[tom982]

Hi NLK,

I was afraid that icacls might fail for the folder, but it was worth a try. Looks like we're doing this manually!

Can you navigate to:

C:\Windows\winsxs\

And find the following folder:

amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24

Right click > Properties > Security > Advanced > Owner > Edit

Click on Administrators and tick the box labelled Replace owner on subcontainers and objects. Press Apply then OK. Close the Advanced Security Settings for amd64... window, you should now be back to the original security tab. Click Edit, select Administrators, tick Full Control then press Apply then OK. Leave this folder open as we will be putting files inside this.

Now download these files:

https://dl.dropbox.com/u/16537616/SFCFix/Scripts/NLK/SFCFix/NLK_Files.zip

Extract the contents to the folder that we were just dealing with that should still be open. Just copy and paste the two files and the folder into

C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\

Merge the folder with the existing one if it prompts you.


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the logs please

Tom

 

[nolimitkemet]

CBS-8 Attached

Hi NLK,

I was afraid that icacls might fail for the folder, but it was worth a try. Looks like we're doing this manually!

Can you navigate to:

C:\Windows\winsxs\

And find the following folder:

amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24

Right click > Properties > Security > Advanced > Owner > Edit

Click on Administrators and tick the box labelled Replace owner on subcontainers and objects. Press Apply then OK. Close the Advanced Security Settings for amd64... window, you should now be back to the original security tab. Click Edit, select Administrators, tick Full Control then press Apply then OK. Leave this folder open as we will be putting files inside this.

Now download these files:

https://dl.dropbox.com/u/16537616/SFCFix/Scripts/NLK/SFCFix/NLK_Files.zip

Extract the contents to the folder that we were just dealing with that should still be open. Just copy and paste the two files and the folder into

C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\

Merge the folder with the existing one if it prompts you.


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the logs please

Tom

Hello Tom,

The results from your instructions are as follows:

SFCFix version 1.3.1.0 by niemiro.
Start time: 2013-03-09 15:52:06.714
Using .txt script file at C:\Users\NLK\Desktop\SFCFix.txt




TrustedInstaller::
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.ini. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.ini. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.xml. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.xml. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.gdl. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.gdl. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuPipelineConfig.xml. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuPipelineConfig.xml. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuui3.dll. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuui3.dll. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxcman.gpd. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxcman.gpd. Error code 0x2
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxbman.gpd. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxbman.gpd. Error code 0x2
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.cat
Failed to set ownership to current user for file or folder C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.inf. Proceeding anyway.
Failed to set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.inf. Error code 0x2
TrustedInstaller:: directive failed to complete successfully.




Failed to process all directives successfully.
SFCFix version 1.3.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2013-03-09 15:52:06.724
----------------------EOF-----------------------

The latest CBS zip is attached with the following summary:
Summary:
Seconds executed: 268
Found 17 errors
CSI Manifest Missing Total count: 1
CSI Manifest and S256H Do Not Match Total count: 1
CSI Located Replacement: Invalid (S256H) Total count: 11
CSI Payload File Missing Total count: 10
CSI Missing Winning Component Key Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest
winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7600.16385_none_05221d84ee493566.manifest

I hope I followed your instructions properly. Awaiting your next direction.

Thanks,

NLK

 

[nolimitkemet]

Pilot error

Tom,

Please disregard the previous post. I modified the permissions on the wrong folder and added your files to that incorrect folder. Mea Culpa for the pilot error.

I did a system restore back to yesterday morning and will now follow your instructions with the correct folder.

Sorry about that.

Regards,

NLK

 

[nolimitkemet]

CBS-9 Attached

Hi NLK,

I was afraid that icacls might fail for the folder, but it was worth a try. Looks like we're doing this manually!

Can you navigate to:

C:\Windows\winsxs\

And find the following folder:

amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24

Right click > Properties > Security > Advanced > Owner > Edit

Click on Administrators and tick the box labelled Replace owner on subcontainers and objects. Press Apply then OK. Close the Advanced Security Settings for amd64... window, you should now be back to the original security tab. Click Edit, select Administrators, tick Full Control then press Apply then OK. Leave this folder open as we will be putting files inside this.

Now download these files:

https://dl.dropbox.com/u/16537616/SFCFix/Scripts/NLK/SFCFix/NLK_Files.zip

Extract the contents to the folder that we were just dealing with that should still be open. Just copy and paste the two files and the folder into

C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\

Merge the folder with the existing one if it prompts you.


SFCFix Script

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

1. Download SFCFix.exe (by niemiro) and save this to your Desktop.
2. Download the attached file, SFCFix.txt, and save this to your Desktop. Ensure that this file is named SFCFix.txt - do not rename it.
3. Save any open documents and close all open windows.
4. On your Desktop, you should see two files: SFCFix.exe and SFCFix.txt.
5. Drag the file SFCFix.txt onto the file SFCFix.exe and release it.
6. SFCFix will now process the script.
7. Upon completion, a log should be created on your Desktop: SFC.txt.
8. Copy (Ctrl + C) and Paste (Ctrl + V) the contents of this into your next post for me to analyse please - put [CODE][/CODE] tags around the log to break up the text.

Then run the SURT and post the logs please

Tom

Tom,

After changing permissions to the appropriate folder and adding the folder/files from your zip.

The SFCFix results are as follows:

SFCFix version 1.3.1.0 by niemiro.
Start time: 2013-03-09 19:39:22.653
Using .txt script file at C:\Users\NLK\Desktop\SFCFix.txt




TrustedInstaller::
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.ini
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.xml
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxu003.gdl
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuPipelineConfig.xml
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxuui3.dll
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxcman.gpd
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\Amd64\tsmxbman.gpd
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.cat
Successfully set file ownership to TrustedInstaller for C:\Windows\winsxs\amd64_prnts003.inf_31bf3856ad364e35_6.1.7600.16385_none_1a5ec630d9861d24\prnts003.inf
TrustedInstaller:: directive completed successfully.




Successfully processed all directives.
SFCFix version 1.3.1.0 by niemiro has completed.
Currently storing 2 datablocks.
Finish time: 2013-03-09 19:39:22.673
----------------------EOF-----------------------

The resultant CBS zip from the SURT is attached with the following summary:
Summary:

Seconds executed: 327
Found 9 errors
CSI Manifest Missing Total count: 1
CSI Manifest and S256H Do Not Match Total count: 1
CSI Located Replacement: Invalid (S256H) Total count: 11
CSI Payload File Missing Total count: 2
CSI Missing Winning Component Key Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest
winsxs\manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7600.16385_none_05221d84ee493566.manifest

Progress this time. Standing by for your next reply.

Thank You,

NLK

 

[tom982]

Hi NLK,

Bingo! That's finally done it.

Would you mind zipping up and attaching this file for me please?

C:\Windows\winsxs\Manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7600.16385_none_05221d84ee493566.manifest

Tom

 

[nolimitkemet]

Manifest File Attached

Hi NLK,

Bingo! That's finally done it.

Would you mind zipping up and attaching this file for me please?

C:\Windows\winsxs\Manifests\amd64_netfx-system.drawing_b03f5f7f11d50a3a_6.1.7600.16385_none_05221d84ee493566.manifest

Tom

Hello Tom,

Please see the attached per your request.

Regards,

NLK

 

[tom982]

Hi NLK,

Sorry for the delay. The manifest SHA256 hash is proving a little more difficult to fix than first anticipated! I will keep you posted as soon as I've made some progress.

Tom

 

[nolimitkemet]

Hi NLK,

Sorry for the delay. The manifest SHA256 hash is proving a little more difficult to fix than first anticipated! I will keep you posted as soon as I've made some progress.

Tom

Good day Tom,

Thank You for your outstanding efforts as well as the update. Never a reason for you to apologize to me.

Standing by.

Best Regards,

NLK

 

[tom982]

Hi NLK,

You know, in all of my time here, I've never come across someone so appreciative of the help. Some will cruise through without saying thank you once, others say the odd thank you but you're up and above the rest.

Do you remember the process to swap the COMPONENTS hives? If so, can you use the latest hive:

https://dl.dropbox.com/u/16537616/NLK-v4.zip

I think I've finally nailed this SHA256 hash.

Tom

 

[nolimitkemet]

CBS-10 Attached

Hi NLK,

You know, in all of my time here, I've never come across someone so appreciative of the help. Some will cruise through without saying thank you once, others say the odd thank you but you're up and above the rest.

Do you remember the process to swap the COMPONENTS hives? If so, can you use the latest hive:

https://dl.dropbox.com/u/16537616/NLK-v4.zip

I think I've finally nailed this SHA256 hash.

Tom

Hello Tom,

As you are taking your valuable time to use your expertise in order to help me, I feel like I could never thank you enough and I'd be doing you a disservice to not express my gratitude irrespective of any outcome.

Per your latest instructions, I applied the new components file, restarted, and ran the SURT with the following summary of the attached CBS zip:

Summary:
Seconds executed: 464
Found 12 errors
Fixed 4 errors
CSI Manifest Missing Total count: 1
CSI Catalog Missing Total count: 3
Fixed: CSI Catalog Missing. Total count: 3
CSI Missing C Mark Total count: 1
Fixed: CSI Missing C Mark. Total count: 1
CSI C Mark Deployment Not Marked Total count: 1
CSI Payload File Missing Total count: 2
CSI Missing Winning Component Key Total count: 4

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest

Standing By for your reply.

Best Regards,

NLK

 

[tom982]

Hi NLK,

Excellent! I'm glad that S256H problem has finally disappeared. Usually registry corruption changes one or two characters in a text string but the whole S256H value was different which confused me as I thought it couldn't possibly be corruption and put the difference down to a mistake at my end. But I took a shot in the dark, replaced the whole value with a clean one and it worked! Now I would like to fix the remaining missing payload files:

(f)    CSI Payload File Missing    0x00000000    prnts003.inf_loc    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28    
(f)    CSI Payload File Missing    0x00000000    tsmxuui3.dll.mui    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK THREE times.
Click on the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click OK.
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Now please extract and copy the attached files (prnts003.inf_loc and tsmxuui3.dll.mui) into C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\

Finally:

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Click on the Permissions tab (should be the default tab).
Click Change Permissions
Select and click Remove onthe ALLOW: Everyone entry you just added.
Click OK.
Go to Owner tab.
Click Edit.
Click "Other Users and Groups".
Paste in "NT Service\TrustedInstaller"
Click OK.
Put the check in "Replace owner on subcontainers and objects".
Click Yes on any message boxes which pop-up.
Click Continue on any Access is Denied messages.
Click OK out of the final message box.
Click OK out of everything.

Tom

 

[nolimitkemet]

Hi NLK,

Excellent! I'm glad that S256H problem has finally disappeared. Usually registry corruption changes one or two characters in a text string but the whole S256H value was different which confused me as I thought it couldn't possibly be corruption and put the difference down to a mistake at my end. But I took a shot in the dark, replaced the whole value with a clean one and it worked! Now I would like to fix the remaining missing payload files:

(f)    CSI Payload File Missing    0x00000000    prnts003.inf_loc    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28    
(f)    CSI Payload File Missing    0x00000000    tsmxuui3.dll.mui    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK THREE times.
Click on the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click OK.
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Now please extract and copy the attached files (prnts003.inf_loc and tsmxuui3.dll.mui) into C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\

Finally:

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Click on the Permissions tab (should be the default tab).
Click Change Permissions
Select and click Remove onthe ALLOW: Everyone entry you just added.
Click OK.
Go to Owner tab.
Click Edit.
Click "Other Users and Groups".
Paste in "NT Service\TrustedInstaller"
Click OK.
Put the check in "Replace owner on subcontainers and objects".
Click Yes on any message boxes which pop-up.
Click Continue on any Access is Denied messages.
Click OK out of the final message box.
Click OK out of everything.

Tom

Hello Tom,

I will follow the instructions when I get home in a couple of hours. Thanks as always.

Cheers,

NLK

 

[nolimitkemet]

Hi NLK,

Excellent! I'm glad that S256H problem has finally disappeared. Usually registry corruption changes one or two characters in a text string but the whole S256H value was different which confused me as I thought it couldn't possibly be corruption and put the difference down to a mistake at my end. But I took a shot in the dark, replaced the whole value with a clean one and it worked! Now I would like to fix the remaining missing payload files:

(f)    CSI Payload File Missing    0x00000000    prnts003.inf_loc    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28    
(f)    CSI Payload File Missing    0x00000000    tsmxuui3.dll.mui    amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK THREE times.
Click on the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click OK.
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Now please extract and copy the attached files (prnts003.inf_loc and tsmxuui3.dll.mui) into C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\

Finally:

Navigate to the C:\Windows\winsxs\amd64_prnts003.inf.resources_31bf3856ad364e35_6.1.7600.16385_en-us_4a778fe507163f28\ folder, right click on it and select Properties.
Under the Security tab, click Advanced.
Click on the Permissions tab (should be the default tab).
Click Change Permissions
Select and click Remove onthe ALLOW: Everyone entry you just added.
Click OK.
Go to Owner tab.
Click Edit.
Click "Other Users and Groups".
Paste in "NT Service\TrustedInstaller"
Click OK.
Put the check in "Replace owner on subcontainers and objects".
Click Yes on any message boxes which pop-up.
Click Continue on any Access is Denied messages.
Click OK out of the final message box.
Click OK out of everything.

Tom

Hello Tom,

I performed the steps outlined in your instructions. Should I restart the computer and run SURT?

Standing by for your reply.

Best Regards,

NLK