Solved Windows Update Error Code 8008370B

tom982 · Mar 14, 2013

Hi NLK,

Oops! Sorry for missing that part out.

Yes, reboot and run the SURT please.

Tom

nolimitkemet · Mar 15, 2013

CBS-11 Attached

tom982 said:
Hi NLK,

Oops! Sorry for missing that part out.

Yes, reboot and run the SURT please.

Tom

Hello Tom,

No worries. I figured that was the case, but wanted to make sure there were no additional measures to be taken before I did that. In any event, I have rebooted, run SURT, and attached the resultant CBS zip folder that has the following summary:

Summary:
Seconds executed: 473
Found 6 errors
CSI Manifest Missing Total count: 1
CSI Missing Winning Component Key Total count: 5

Unavailable repair files:
winsxs\manifests\amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest

The missing payload issues were corrected thanks to your effective measures.

Standing by for your next reply.

Many Thanks,

NLK

tom982 · Mar 15, 2013

Hi NLK

I have finally managed to find the manifest that you are missing so I would like to go ahead and fix that:

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.
Right-click on the file and select Extract All...
Tick the box labelled Show extracted files when complete then click Extract
A window will open showing two folders, Manifests and Packages
Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests
Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages
Run the System Update Readiness Tool (SURT) again
When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

nolimitkemet · Mar 15, 2013

CBS-12 Attached

tom982 said:
Hi NLK

I have finally managed to find the manifest that you are missing so I would like to go ahead and fix that:

Windows Update Package Replacement

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Please download the attached file, Packs.zip and save this to your Desktop.

Right-click on the file and select Extract All...

Tick the box labelled Show extracted files when complete then click Extract

A window will open showing two folders, Manifests and Packages

Open the Manifests folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Winsxs\Manifests

Open the Packages folder and copy the files into the following folder (if there are any files)

C:\Windows\Temp\CheckSur\Servicing\Packages

Run the System Update Readiness Tool (SURT) again

When the SURT finishes installing, copy (Ctrl + C) and paste (Ctrl + V) the contents of the SURT log into your next post please:

C:\Windows\Logs\CBS\CheckSUR.persist.log

Tom

Hello Tom,

I followed your instructions and pasted the file from the Manifests folder into C:\Windows\Temp\CheckSur\Winsxs\Manifests

FYI: The Packages folder was empty

I attached the resultant CBS zip as the C:\Windows\Logs\CBS\CheckSUR.persist.log contained more than the maximum allowable characters allowed in a post.

I believe this is the part that is of interest however:

Code:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-15 21:47

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Manifest Missing    0x00000002    amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest    amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163    
(fix)    CSI Manifest Missing    CSI File Replaced    File: amd64_microsoft-windows-v..ualpc-vmm.resources_31bf3856ad364e35_7.1.7600.16393_sv-se_3fee309205435163.manifest From: C:\Windows\CheckSur\v1.0\windows6.1-7601-x64-clientcab4.cab
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_ab11074022a9c0b4        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.16700_none_8e702baba03ff7f3        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_6.1.7600.16699_none_9fe870a9b80560f9        
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.16700_none_32519027e7e286bd        
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_072fa2c3db0731ea        

Summary:
Seconds executed: 267
 Found 6 errors
 Fixed 1 errors
  CSI Manifest Missing Total count: 1
  Fixed: CSI Manifest Missing.  Total count: 1
  CSI Missing Winning Component Key Total count: 5

Thanks as always for your time and expertise. Standing by.

Regards,

NLK

tom982 · Mar 19, 2013

Hi NLK,

I completely destroyed the registry in my virtual machine to try and replicate that error in the hope that I could retrace my footsteps to fix it, but I didn't have any luck. Let's try another approach:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt
When you see Command Prompt on the list, right-click on it and select Run as administrator
When command prompt opens, copy and paste the following commands into it, press enter after each

regedit /e %SYSTEMDRIVE%\tom982.reg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide"
This will create a text file called tom982.reg in the root folder of your main drive (e.g. C:\tom982.txt). Please attach this to your next post.

If the export is too big, please upload it to Free large file hosting. Send big files the easy way! and send me the link please.

Tom

nolimitkemet · Mar 19, 2013

tom982.reg link on Sendspace.com

tom982 said:
Hi NLK,

I completely destroyed the registry in my virtual machine to try and replicate that error in the hope that I could retrace my footsteps to fix it, but I didn't have any luck. Let's try another approach:

Command Prompt

Warning: this fix is specific to the user in this thread. No one else should follow these instructions as it may cause more harm than good. If you are after assistance, please start a thread of your own.

Click on the Start

button and in the search box, type Command Prompt

When you see Command Prompt on the list, right-click on it and select Run as administrator

When command prompt opens, copy and paste the following commands into it, press enter after each

regedit /e %SYSTEMDRIVE%\tom982.reg "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide"

This will create a text file called tom982.reg in the root folder of your main drive (e.g. C:\tom982.txt). Please attach this to your next post.

If the export is too big, please upload it to Free large file hosting. Send big files the easy way! and send me the link please.

Tom

Hello Tom,

Again, I have to Thank You for all of the trouble you're going through to solve my issues. Greatly appreciated.

As you suspected, the reg file was far too large to attach. Per your instructions, the download link is as follows: http://www.sendspace.com/file/oolsbe

Best Regards,

NLK

tom982 · Mar 20, 2013

Hi NLK,

Thanks for uploading the file, it was quite a big one! I think I'm finally onto something with this

Registry Backup

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.

Download Mirror #1

Right-click > Extract all... and extract the files to your Desktop
For 32-bit (x86) editions of Windows, double-click on regbak.exe
For 64-bit (x64) editions of Windows, double-click on regbak64.exe
If you are unsure whether you have x86 or x64 Windows, see here
Without changing any options, click Next. RegBak will now backup all of your registry hives.

Modify Registry Permissions

Click on the Start

button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key, right-click on it and select Permissions...:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Put the check in "Replace owner on subcontainers and objects", click Apply then change to the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Registry Modifications

Go to Start > Run to bring up the run box
In the box, type notepad.exe and press OK to open Notepad

Copy (Ctrl+C) all of the text in the following box and paste (Ctrl+V) it into Notepad

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_17d61f57f21ea8ad\8.0]
"8.0.7600.16385"=-
"8.0.7600.16671"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_9f44a6c1b10403e2\8.0]
"8.0.7600.16385"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_none_44a084fc2f66d950\6.1]
"6.1.7600.16385"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_43260b3df8a692ac\8.0]
"8.0.7600.16385"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_73f4badbaa7c19e3\8.0]
"8.0.7600.16385"=-
"8.0.7600.16671"=-

Go to File > Save As... and save it to your Desktop named Fix.reg. Make sure you change the Save as type to All Files (*.*)
Locate Fix.reg on your Desktop and double-click on it to merge it with your registry
Answer Yes when prompted about merging with the registry

Finally:
Navigate to the following key, right-click on it and select Permissions...:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Click Advanced.
Click on the Permissions tab (should be the default tab).
Select and click Remove on the ALLOW: Everyone entry you just added.
Click OK.
Go to Owner tab.
Click Edit.
Click "Other Users and Groups".
Paste in "NT Service\TrustedInstaller"
Click OK.
Put the check in "Replace owner on subcontainers and objects".
Click Yes on any message boxes which pop-up.
Click Continue on any Access is Denied messages.
Click OK out of the final message box.
Click OK out of everything.

Tom

nolimitkemet · Mar 20, 2013

tom982 said:
Hi NLK,

Thanks for uploading the file, it was quite a big one! I think I'm finally onto something with this

Registry Backup

Please download RegBak (by AceLogix Software) from the link below and save it to your Desktop.
Download Mirror #1

Right-click > Extract all... and extract the files to your Desktop
For 32-bit (x86) editions of Windows, double-click on regbak.exe
For 64-bit (x64) editions of Windows, double-click on regbak64.exe
If you are unsure whether you have x86 or x64 Windows, see here

Without changing any options, click Next. RegBak will now backup all of your registry hives.

Modify Registry Permissions

Click on the Start

button and in the search box, type regedit

When you see regedit on the list, right-click on it and select Run as administrator.

In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key, right-click on it and select Permissions...:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

Click Advanced.

Under the Owner tab, click Edit.

Click "Other Users and Groups".

Click Advanced.

Click "Find Now".

Scroll down and double click on Everyone.

Click OK.

Put the check in "Replace owner on subcontainers and objects", click Apply then change to the Permissions tab.

Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)

Click Edit (now on the standard file Property window under the Security tab).

Click Add.

Click Advanced.

Click "Find Now".

Scroll down and double click on Everyone.

Click OK.

Single click on Everyone and then tick the "Full Control" box under Allow.

Click OK TWO times.

Registry Modifications

Go to Start > Run to bring up the run box

In the box, type notepad.exe and press OK to open Notepad

Copy (Ctrl+C) all of the text in the following box and paste (Ctrl+V) it into Notepad

Code:

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_17d61f57f21ea8ad\8.0] "8.0.7600.16385"=- "8.0.7600.16671"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_9f44a6c1b10403e2\8.0] "8.0.7600.16385"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_none_44a084fc2f66d950\6.1] "6.1.7600.16385"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_43260b3df8a692ac\8.0] "8.0.7600.16385"=- [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_73f4badbaa7c19e3\8.0] "8.0.7600.16385"=- "8.0.7600.16671"=-

Go to File > Save As... and save it to your Desktop named Fix.reg. Make sure you change the Save as type to All Files (*.*)

Locate Fix.reg on your Desktop and double-click on it to merge it with your registry

Answer Yes when prompted about merging with the registry

Finally:

Navigate to the following key, right-click on it and select Permissions...:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing

Click Advanced.

Click on the Permissions tab (should be the default tab).

Select and click Remove on the ALLOW: Everyone entry you just added.

Click OK.

Go to Owner tab.

Click Edit.

Click "Other Users and Groups".

Paste in "NT Service\TrustedInstaller"

Click OK.

Put the check in "Replace owner on subcontainers and objects".

Click Yes on any message boxes which pop-up.

Click Continue on any Access is Denied messages.

Click OK out of the final message box.

Click OK out of everything.

Tom

Hello Tom,

I will perform the steps as you have instructed in a few hours when I get home.

I presume that upon completion, I should restart my computer, run SURT, and attach the resultant CBS zip as in previous instructions. Thanks as always.

Best Regards,

NLK

tom982 · Mar 20, 2013

nolimitkemet said:
Hello Tom,

I will perform the steps as you have instructed in a few hours when I get home.

I presume that upon completion, I should restart my computer, run SURT, and attach the resultant CBS zip as in previous instructions. Thanks as always.

Best Regards,

NLK

Hi NLK,

Why is it that I always forget the easy stuff? I spent a few hours trying to get my head around this then slip up right at the last hurdle haha. Yes please, the usual drill

Sorry for forgetting it (again!).

Tom

nolimitkemet · Mar 20, 2013

tom982 said:
nolimitkemet said:

Hello Tom,

I will perform the steps as you have instructed in a few hours when I get home.

I presume that upon completion, I should restart my computer, run SURT, and attach the resultant CBS zip as in previous instructions. Thanks as always.

Best Regards,

NLK

Click to expand...

Hi NLK,

Why is it that I always forget the easy stuff? I spent a few hours trying to get my head around this then slip up right at the last hurdle haha. Yes please, the usual drill Sorry for forgetting it (again!).

Tom

Tom,

Never a problem. I have noticed how very many people you help not only on this site, but others as well. You are a rare breed indeed. Thanks for that. Take good care in the interim.

Cheers,

NLK

tom982 · Mar 20, 2013

Hi NLK,

Thanks for the kind words, they mean a lot to me. I like to help out where I can, and very much enjoy doing so, but my post count is relatively low compared to other members around the place - excluding a few bits and bobs, I've made a total of 6,817 (soon to be one more!) posts across the various forums of which I am a member which is minuscule compared to others here, some of which have over 45,000 on this forum alone! My post count doesn't bother me though, it's nothing more than a number

Tom

nolimitkemet · Mar 20, 2013

CBS-13 Attached

Hello Tom,

Per your instructions I changed the permissions on the identified registry folder, applied the fix.reg changes, and removed the permissions.

After restart and the SURT run, the resultant CBS zip summary is the following:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 17:52

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_ab11074022a9c0b4        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 8.0.7600.16700
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.16700_none_8e702baba03ff7f3        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 8.0.7600.16700
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_6.1.7600.16699_none_9fe870a9b80560f9        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 6.1.7600.16699
(f)    CSI Missing Winning Component Key    0x00000000    x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_8.0.7600.16700_none_32519027e7e286bd        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 8.0.7600.16700
(f)    CSI Missing Winning Component Key    0x00000000    amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_8.0.7600.16700_none_072fa2c3db0731ea        
(fix)    CSI Missing Winning Component Key    CSI Registry Item Repaired    Deleted winners map value 8.0.7600.16700

Summary:
Seconds executed: 491
 Found 5 errors
 Fixed 5 errors
  CSI Missing Winning Component Key Total count: 5
  Fixed: CSI Missing Winning Component Key.  Total count: 5

Looks like your changes have taken hold and repaired the remaining errors. I cannot thank you enough.

Please advise the next steps I should take with regard to any further remediation as well as Windows Updates, SP1, or Software Installation, etc.

Best Regards,

NLK

nolimitkemet · Mar 20, 2013

SURT says No errors detected

Hello Tom,

I couldn't resist running SURT again just to see this:

Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-20 18:35

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store

Summary:
Seconds executed: 429
No errors detected

Many Thanks,

NLK

tom982 · Mar 20, 2013

Hi NLK,

I'm not quite sure whether this is good or bad news to be honest. Looking at the log, there supposed fixes are deleting the values that I think we actually want. The winners key is a bit a mystery to be honest and there is no information on it anywhere on the internet so I've had to teach myself as much as I can. From what I can see, the SURT has deleted the values that we actually want, but I'm not 100% on that so we'll come back to it.

For now, I would like you to try updating please! Install every single one of them but could you run the SURT and post the CBS folder after you have finished? I just want to double check I haven't set a time-bomb on your system before I send you on your way! We have registry backups, and I also have a registry script, to fall back on if this is incorrect, but for now let's go with it and see where it takes us.

Fingers crossed!

Tom

nolimitkemet · Mar 20, 2013

Hello Tom,

Running Windows Update now. I'll report back once the updates install/fail and after I run SURT.

Best Regards,

NLK

nolimitkemet · Mar 21, 2013

Windows 7 SP1 80073712 and IE9 3701 Codes

Hello Tom,

Windows Update initially installed 98 updates with 39 failures. After restarting my PC, I then manually installed KB2538243 that would previously never successfully install. Thereafter, the remaining failed updates installed with the exception of IE9 for Windows 7 x64 and Windows 7 SP1 (KB976932).

I then ran SURT with the following results:

Code:

=================================
Checking System Update Readiness.
Binary Version 6.1.7601.21645
Package Version 18.0
2013-03-21 00:33

Checking Windows Servicing Packages

Checking Package Manifests and Catalogs

Checking Package Watchlist

Checking Component Watchlist

Checking Packages

Checking Component Store
(f)    CSI F Mark Missing    0x00000002    f!d3d10_1core.dll_b36b8514aa884df5    amd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_ac45b52cc3263d1d    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote amd64_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_ac45b52cc3263d1d\f!d3d10_1core.dll_b36b8514aa884df5: d3d10_1core.dll
(f)    CSI F Mark Missing    0x00000002    f!d3d10_1core.dll_b36b8514aa884df5    x86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_502719a90ac8cbe7    
(fix)    CSI F Mark Missing    CSI Registry Item Repaired    Wrote x86_microsoft-windows-directx-direct3d10.1_31bf3856ad364e35_6.1.7600.16741_none_502719a90ac8cbe7\f!d3d10_1core.dll_b36b8514aa884df5: d3d10_1core.dll

Summary:
Seconds executed: 612
 Found 2 errors
 Fixed 2 errors
  CSI F Mark Missing Total count: 2
  Fixed: CSI F Mark Missing.  Total count: 2

After those results and a restart I tried several times to install both IE9 and SPI via WU as well as manually.

I have also run SURT again and it finds no errors. Additionally, I was able to run sfc /scannow from an ECP and it finds no integrity issues.

I am guessing that I now have a completely different problem at hand.

I'm curious whether you think an In-Place Upgrade is a viable solution at this juncture or should I leave well enough alone? Is SP1 and/or IE9 worth the hassle moving forward?

I await your reply and again thank you for getting me to this point.

Best Regards,

NLK

tom982 · Mar 21, 2013

Hi NLK,

I was afraid this might turn nasty, but at least we've got a few more updates installed now. Firstly I would like to revert the changes we made to your registry:

Modify Registry Permissions

Click on the Start

button and in the search box, type regedit
When you see regedit on the list, right-click on it and select Run as administrator.
In the left hand panel of regedit, you will see a list of registry keys. Navigate to the following key, right-click on it and select Permissions...:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing
Click Advanced.
Under the Owner tab, click Edit.
Click "Other Users and Groups".
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Put the check in "Replace owner on subcontainers and objects", click Apply then change to the Permissions tab.
Under type Deny, single click on any entries and click Remove. (N.B.: There may not be any Deny entries, in which case just ignore this step. Just remove any that do exist)
Click Edit (now on the standard file Property window under the Security tab).
Click Add.
Click Advanced.
Click "Find Now".
Scroll down and double click on Everyone.
Click OK.
Single click on Everyone and then tick the "Full Control" box under Allow.
Click OK TWO times.

Registry Modifications

Go to Start > Run to bring up the run box
In the box, type notepad.exe and press OK to open Notepad

Copy (Ctrl+C) all of the text in the following box and paste (Ctrl+V) it into Notepad

Code:

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_17d61f57f21ea8ad\8.0]
"8.0.7600.16385"=hex:01
@="8.0.7600.16700"
"8.0.7600.16671"=hex:01
"8.0.7600.16700"=hex:01

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_9f44a6c1b10403e2\8.0]
"8.0.7600.16385"=hex:01
@="8.0.7600.16700"
"8.0.7600.16700"=hex:01

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_none_44a084fc2f66d950\6.1]
"6.1.7600.16385"=hex:01
@="6.1.7600.16699"
"6.1.7600.16699"=hex:01

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_43260b3df8a692ac\8.0]
"8.0.7600.16385"=hex:01
@="8.0.7600.16700"
"8.0.7600.16700"=hex:01

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_73f4badbaa7c19e3\8.0]
"8.0.7600.16385"=hex:01
@="8.0.7600.16700"
"8.0.7600.16671"=hex:01
"8.0.7600.16700"=hex:01

Go to File > Save As... and save it to your Desktop named Fix.reg. Make sure you change the Save as type to All Files (*.*)
Locate Fix.reg on your Desktop and double-click on it to merge it with your registry
Answer Yes when prompted about merging with the registry

After you have done this, please run the SURT and upload the CBS folder.

Tom

P.S. I know the error code isn't an issue any more but just for future reference, if you ever run into an 0x8024200D error then it will always be fixed by manually installing the update from the Microsoft Download Centre

nolimitkemet · Mar 21, 2013

tom982 said:
Hi NLK,

I was afraid this might turn nasty, but at least we've got a few more updates installed now. Firstly I would like to revert the changes we made to your registry:

Registry Modifications

Go to Start > Run to bring up the run box

In the box, type notepad.exe and press OK to open Notepad

Copy (Ctrl+C) all of the text in the following box and paste (Ctrl+V) it into Notepad

Code:

Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_17d61f57f21ea8ad\8.0] "8.0.7600.16385"=hex:01 @="8.0.7600.16700" "8.0.7600.16671"=hex:01 "8.0.7600.16700"=hex:01 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_9f44a6c1b10403e2\8.0] "8.0.7600.16385"=hex:01 @="8.0.7600.16700" "8.0.7600.16700"=hex:01 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-taskscheduler-client_31bf3856ad364e35_none_44a084fc2f66d950\6.1] "6.1.7600.16385"=hex:01 @="6.1.7600.16699" "6.1.7600.16699"=hex:01 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\x86_microsoft-windows-ie-htmlactivexcompat_31bf3856ad364e35_none_43260b3df8a692ac\8.0] "8.0.7600.16385"=hex:01 @="8.0.7600.16700" "8.0.7600.16700"=hex:01 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide\Winners\amd64_microsoft-windows-ie-ieproxy_31bf3856ad364e35_none_73f4badbaa7c19e3\8.0] "8.0.7600.16385"=hex:01 @="8.0.7600.16700" "8.0.7600.16671"=hex:01 "8.0.7600.16700"=hex:01

Go to File > Save As... and save it to your Desktop named Fix.reg. Make sure you change the Save as type to All Files (*.*)

Locate Fix.reg on your Desktop and double-click on it to merge it with your registry

Answer Yes when prompted about merging with the registry

After you have done this, please run the SURT and upload the CBS folder.

Tom

P.S. I know the error code isn't an issue any more but just for future reference, if you ever run into an 0x8024200D error then it will always be fixed by manually installing the update from the Microsoft Download Centre

Hello Tom,

Thanks for the advice on the error code. I'll revert the registry when I get home this evening and post the SURT findings per your direction.

Question: Do I need to modify any permissions before reverting the registry via fix.reg?

Best Regards,

NLK

tom982 · Mar 21, 2013

Hi NLK,

Oops, I thought we had left the permissions open the last time we changed them but it looks like we reset them. I have amended the instructions in my last post to include the permissions modifications.

Tom

nolimitkemet · Mar 21, 2013

tom982 said:
Hi NLK,

Oops, I thought we had left the permissions open the last time we changed them but it looks like we reset them. I have amended the instructions in my last post to include the permissions modifications.

Tom

Hello Tom,

I figured that needed to be done. Will post results this evening. Thanks.

Best Regards,

NLK

Solved Windows Update Error Code 8008370B

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