windows update error code

L

likishi84

New member
Local time
4:14 PM
Messages
7
Location
UK
hi i have got a windows 7 32 bit pc that had a virus on a few months ago managed to get rid of the virus but now i am getting error codes 800b0100 the updates are security updates i have check the log that i have uploaded here and there are 30 corrupt files on my system and i have no idea how to fix them any help would be great thanks in advance

heres log View attachment 252207

i have tried many other fixes but none have worked am at a loss
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
You appear to be using AVG? what other security software do you have installed?
here are a number of problems showing in the CheckSUR report....
Code: 
Unavailable repair files:
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.mum
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.mum
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.mum
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_1_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_2_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_37_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_37_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_38_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_38_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_39_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842_SP1~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2753842~31bf3856ad364e35~x86~~6.1.1.2.cat
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2758857~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660_SP1~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2770660~31bf3856ad364e35~x86~~6.1.1.0.cat
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562_SP1~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat
 servicing\packages\Package_for_KB2779562~31bf3856ad364e35~x86~~6.1.1.1.cat

The CBS log isn't complete - it cuts off before the end of the scan (what is there looks OK). Please reboot and post just the CBS.log file while I sort out a fix protocol for the CheckSUR errors.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
ok am running scan now will post when done thanks for the fast replies i am only running avg i dont have any other security programs
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
heres the new log i cant open the log on my computer dont know if that means any thing View attachment 252214
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
That's normal - the file is permanently in use.
The CBS/SFC log is clear - so we can replace the 'bad' files from the CheckSUR report.....


I've uploaded a file - likaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder likaa in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
That's normal - the file is permanently in use.
The CBS/SFC log is clear - so we can replace the 'bad' files from the CheckSUR report.....


I've uploaded a file - likaa.zip - to my SkyDrive at Noel's SkyDrive
Please download and save it.
Right-click on the downloaded file, and select Extract all…
Extract to the default location - which will create a new folder likaa in the same place.
Open this folder - there should be one folders inside it ( Packages)

Copy the content of the Packages folder to the folder
C:\Windows\Temp\CheckSur\Servicing\Packages


Now run the CheckSUR tool again (it may take a while)

Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
Click to expand...

thanks do you mean run the surt and scf scan now option or just scf scan now thanks for reply
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
ran surt ageing here is the log it left View attachment 252226 am off to bed now have work in morning till 4 will be on just after that thanks for reply and all the help you are giving me
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
:doh:- I missed all the errors from one of the patches.... back in a jiffy :)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
:doh:- I missed all the errors from one of the patches.... back in a jiffy :)
Click to expand...

thank you so much for your help you guys are amazing
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
It's fun, most of the time :)
The problem with the missing files isn't actually all my fault - I did include the files for that patch, but the wrong version. I'm having to ask someone else if they have the correct version, as that one was withdrawn by MS soon after release (it caused a few problems in some machines)
I probably won't be able to post a new fix until Sunday afternoon.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
NoelDP said:
It's fun, most of the time :)
The problem with the missing files isn't actually all my fault - I did include the files for that patch, but the wrong version. I'm having to ask someone else if they have the correct version, as that one was withdrawn by MS soon after release (it caused a few problems in some machines)
I probably won't be able to post a new fix until Sunday afternoon.
Click to expand...

no probs thank you for all you have done the 4 main updates that where causing me a head ache have installed thank you so much for all your help
 

My Computer

Computer Manufacturer/Model Number
ACER ASPIER X3200
OS
Windows 7 Ultimate 32 bit
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