Solved Windows Update Error

Golden · Mar 26, 2011

Hi,

I'm in the last stages of reinvigorating a friends PC, and have had some problems with Windows Update.

As it stands, this system is using Windows 7 Home Premium SP1 x64.

The error I get is shown in the attached image.

I have run the Windows Update Troubleshooter which reports that the error has been fixed (see image), but if I immediately go and re-run Windows Update, the same message appears.

I have checked for C:\Windows\Logs\CBS\CheckSUR.persist.log but it doesn't appear to exist.

I am trying to run the Windows Update from a standard user account.

Can anyone suggest a possible fix?

Thanks,
Golden

Clinkz · Mar 26, 2011

Mabey try something like this Repair & Fix Windows Updates, give that a shot.

TCG · Mar 26, 2011

Just out of curiosity, does it happen from an administrative account?

Did you try the WU update FixIT from MS? How do I reset Windows Update components?

Golden · Mar 26, 2011

Hi,

Thanks for both suggestions Clinkz and TCG.

I haven't tried WU from the administrator account yet, as I wanted to be sure it would still run under standard user account - I'll try WU under admin account now. If that doesn't work, I'll try the FIXIT link.

Regards,
Golden

niemiro · Mar 26, 2011

Hello!

No problem, Golden!

You say that you are trying to run Windows Update from a Standard Account. Does it work in an Admin Account. You see, have a look at how the error maps (winerror.h):

Code:

C:\Users\Richard>err 80070005
# for hex 0x80070005 / decimal -2147024891 :
  COR_E_UNAUTHORIZEDACCESS                                      corerror.h
# MessageText:
# Access is denied.
  DIERR_OTHERAPPHASPRIO                                         dinput.h
  DIERR_READONLY                                                dinput.h
  DIERR_HANDLEEXISTS                                            dinput.h
  DSERR_ACCESSDENIED                                            dsound.h
  ecAccessDenied                                                ec.h
  ecPropSecurityViolation                                       ec.h
  MAPI_E_NO_ACCESS                                              mapicode.h
  STIERR_READONLY                                               stierr.h
  STIERR_NOTINITIALIZED                                         stierr.h
  E_ACCESSDENIED                                                winerror.h
# General access denied error
# 11 matches found for "80070005"

C:\Users\Richard>

Generic Access Denied message:

Code:

  E_ACCESSDENIED                                                winerror.h
# General access denied error

Depending on whether Windows Update works in the Admin account, and whether you want it to work on the Standard Account directs my next response.

Thanks!

Richard

Golden · Mar 26, 2011

Cheers Richard. I'k trying WU under admin now.

Golden · Mar 26, 2011

Guys,

I am officially a muppet! I was logged in and attempting WU using the admin account and not a standard account

The WU problem persists in the admin account.

TCG : I just noticed that the FIXIT link you provided is for Vista SP2. Does it still work under 7?

Regards,
Golden

niemiro · Mar 26, 2011

Hello again, Golden!

First, two simple solutions. Credit to @TCG and @Clinkz.

Run this tool in Standard Mode (ie not Aggressive Mode yet). It is perfectly safe on both Vista and 7. Ignore the "incompatible" message on 7. How do I reset Windows Update components?

This takes only half a second, and has fixed a few issues before now: Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

Just for the information of others, CheckSUR.log is the log file created by the System Update Readiness Tool. Unless that tool has been run, you will not have that log. How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

Please do run it now. It may help a lot, as it can detect some permissions problems.

Also, the CBS.log is very useful. Please run the System Update Readiness Tool (just install the update, and wait while it does all of its work at 60%) and then create a new folder on your Desktop. Copy into that folder C:\Windows\Logs\CBS.log and C:\Windows\Logs\CheckSUR.persist.log. Right click on that folder > Send to > Compressed (zipped) folder, and upload that file here.

Thanks!

Richard

TCG · Mar 26, 2011

@Golden: According to the technet article I saw, that link will work for 7 although it does not actually state it.

Any progress on this Golden? Curios to hear what happened.

Golden · Mar 27, 2011

Hi,

OK. I ran FIXIT in non-aggressive mode, but that same problems still persists. I also tried the WU Tool that Clinz suggested, but the same error persists.

Attached are the CBS logs.

Regards,
Golden

Golden · Mar 27, 2011

Hi,

OK...just tried FIXIT in agressive mode. No dice - problem still persists.

Note : previously posted CBS logs are prior to attempting any FIXIT's.

Regards,
Golden

cluberti · Mar 28, 2011

Well, I think the problem stems from this, happening over and over, on every reboot:

Code:

2011-03-26 23:49:34, Info                  CBS    Scavenge: Begin CSI Store
2011-03-26 23:49:36, Info                  CSI    00000024 Performing 1 operations; 1 are not lock/unlock and follow:
  Scavenge (8): flags: 00000017
2011-03-26 23:49:36, Info                  CSI    00000025 Creating NT transaction (seq 2), objectname [6]"(null)"
2011-03-26 23:49:36, Info                  CSI    00000026 Created NT transaction (seq 2) result 0x00000000, handle @0x1dc
2011-03-26 23:49:36, Info                  CSI    00000027@2011/3/26:13:19:36.872 CSI perf trace:
CSIPERF:TXCOMMIT;7
2011-03-26 23:49:38, Info                  CSI    00000028 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"083379e3dceacb018c070000f8042c0a.wfapigp.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000029 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"10bf10b5dceacb0162070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"1af76ac2dceacb016c070000f8042c0a.lsass.exe".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"1d186ddadceacb017c070000f8042c0a.wiarpc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"27d1dde8dceacb019d070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"27d1dde8dceacb019e070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"29dcf0e8dceacb01a4070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000002f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"2dcdf1b4dceacb015d070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000030 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"2f7005dbdceacb0185070000f8042c0a.wmiutils.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000031 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"3a8c20b2dceacb0159070000f8042c0a.FXSRESM.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000032 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"43dfbee8dceacb0193070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000033 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"4be6e5b4dceacb015b070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000034 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"4f779bafdceacb0151070000f8042c0a.uxsms.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000035 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"50fc0bb5dceacb0161070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000036 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"541232b5dceacb0164070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000037 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"548dc1afdceacb0156070000f8042c0a.samlib.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000038 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"559020a7dceacb0145070000f8042c0a.aepic.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000039 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"57c153e8dceacb0190070000f8042c0a.devobj.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"6403c6e8dceacb0195070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"6403c6e8dceacb0196070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"660ed9e8dceacb019b070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"660ed9e8dceacb019c070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"6819ece8dceacb01a3070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000003f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"6c0aedb4dceacb015c070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000040 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"6ead00dbdceacb0180070000f8042c0a.esscli.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000041 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"6ead00dbdceacb0181070000f8042c0a.NCProv.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000042 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"709ba2afdceacb0152070000f8042c0a.ksuser.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000043 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"76e882f7dceacb01ab070000f8042c0a.dwmapi.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000044 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"821cbae8dceacb0191070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000045 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:100{50}]"847f64b1dceacb0157070000f8042c0a.wercplsupport.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000046 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"8527cde8dceacb0197070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000047 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"8527cde8dceacb0198070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000048 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"8732e0e8dceacb019f070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000049 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"8732e0e8dceacb01a0070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"888f03abdceacb0149070000f8042c0a.devobj.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"888f03abdceacb014a070000f8042c0a.devrtl.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"88c7b8ffdceacb01af070000f8042c0a.rasapi32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"893df3e8dceacb01a5070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"893df3e8dceacb01a6070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000004f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"8abbe1dadceacb017e070000f8042c0a.wlanapi.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000050 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"8f3907b5dceacb0160070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000051 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"91441ab5dceacb0163070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000052 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:92{46}]"93cabcafdceacb0153070000f8042c0a.dhcpcore6.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000053 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"93cabcafdceacb0154070000f8042c0a.dhcpcsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000054 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:92{46}]"93cabcafdceacb0155070000f8042c0a.dhcpcsvc6.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000055 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"a2a561cbdceacb0173070000f8042c0a.spoolss.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000056 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"a340c1e8dceacb0194070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000057 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"a54bd4e8dceacb0199070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000058 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"a54bd4e8dceacb019a070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000059 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:96{48}]"a7d176e3dceacb018b070000f8042c0a.FirewallAPI.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"a856e7e8dceacb01a1070000f8042c0a.dciman32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"a856e7e8dceacb01a2070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"ab5ed2d9dceacb017b070000f8042c0a.vsstrace.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"ae52fbb4dceacb015e070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"b1691cc2dceacb0169070000f8042c0a.lmhsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000005f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"b4f0f0b1dceacb0158070000f8042c0a.resutils.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000060 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:122{61}]"b61648dbdceacb0187070000f8042c0a.PortableDeviceConnectApi.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000061 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:112{56}]"b61648dbdceacb0188070000f8042c0a.PortableDeviceTypes.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000062 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"b67e47b5dceacb0165070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000063 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"b68faad3dceacb0177070000f8042c0a.slc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000064 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"b78a55c2dceacb016a070000f8042c0a.lsass.exe".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000065 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"ba3ba4f7dceacb01ac070000f8042c0a.dhcpcsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000066 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:92{46}]"ba3ba4f7dceacb01ad070000f8042c0a.dhcpcsvc6.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000067 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"c34a7fccdceacb0174070000f8042c0a.rasapi32.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000068 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"ce0e03dbdceacb0182070000f8042c0a.wbemprox.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000069 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"ce0e03dbdceacb0183070000f8042c0a.wbemsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"ce0e03dbdceacb0184070000f8042c0a.WinMgmtR.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"ce7602b5dceacb015f070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:96{48}]"d62ae7c9dceacb016f070000f8042c0a.FwRemoteSvr.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"d8ae5cc2dceacb016b070000f8042c0a.lsass.exe".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"d93fdbd4dceacb0179070000f8042c0a.srclient.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000006f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"e37dbce8dceacb0192070000f8042c0a.lpk.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000070 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"eba5aee4dceacb018d070000f8042c0a.mssprxy.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000071 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:100{50}]"eba5aee4dceacb018e070000f8042c0a.SearchIndexer.exe".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000072 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"ed0a86afdceacb014f070000f8042c0a.dwmapi.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000073 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"ed27f7dadceacb017f070000f8042c0a.WMIsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000074 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"ef1599afdceacb0150070000f8042c0a.dwm.exe".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000075 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:80{40}]"f35f1a00ddeacb01b0070000f8042c0a.slc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000076 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"f3b9decadceacb0172070000f8042c0a.FWPUCLNT.DLL".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000077 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:130{65}]"f65343dbdceacb0186070000f8042c0a.PortableDeviceClassExtension.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000078 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:84{42}]"fad168b5dceacb0166070000f8042c0a.gpapi.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    00000079 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"fcedded3dceacb0178070000f8042c0a.wscsvc.dll".  Reason: [13]"Cannot Delete"
2011-03-26 23:49:38, Info                  CSI    0000007a ICSITransaction::Commit calling IStorePendingTransaction::Apply - coldpatching=FALSE applyflags=7
2011-03-26 23:49:38, Info                  CSI    0000007b Creating NT transaction (seq 3), objectname [6]"(null)"
2011-03-26 23:49:38, Info                  CSI    0000007c Created NT transaction (seq 3) result 0x00000000, handle @0x1dc
2011-03-26 23:49:38, Info                  CSI    0000007d@2011/3/26:13:19:38.619 CSI perf trace:
CSIPERF:TXCOMMIT;372385

Then, when parsing available packages, the WU scavenge stops at this:

Code:

2011-03-27 00:45:24, Info                  CBS    Appl: Partial install Status testing, package: Package_for_KB976933~31bf3856ad364e35~amd64~~6.1.7601.17514, partially installed (true/false), 0
2011-03-27 00:45:24, Info                  CBS    Failed to find package from aggreated XML string, package: Package_for_KB976933~31bf3856ad364e35~amd64~fr-FR~6.1.7601.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-27 00:45:24, Info                  CBS    Failed to find package from deployment update [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-27 00:45:24, Error                 CBS    Failed to check whether package is partially installed, package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-27 00:45:24, Info                  CBS    Failed to evaluate applicability state for XML package: Windows7SP1-KB976933~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-27 00:45:24, Error                 CBS    Failed to check whether package is partially installed, package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80070490 - ERROR_NOT_FOUND]
2011-03-27 00:55:24, Info                  CBS    Reboot mark refs incremented to: 1

This appears to have started after the fixit was ran, and the messages regarding the pending deletes stopped (the Fixit is supposed to clear that, although I'm wondering if it just deletes the pendingrenames.xml in the registry, and doesn't fix the actual problem that old files exist and need to be renamed........).

It would appear, at least, that the files expected for 976932 are not found - and given this is the KB for SP1, I'd have to say your installation of SP1 probably wasn't as clean as the UI may have led you to believe. In the logs I did find a few indications that one of the prerequisite packages didn't properly install either, although that may be a red herring. Given the pendingdeletes were all system-level files, and SP1 isn't showing up as installed properly, I think the WU error message might be the error code that bubbles up, but I don't think it's the real error. I think the fact that the xml for the SP1 package cannot be found (meaning making any meaningful WU check based on it as a parent package isn't going to work too well), you probably want to restore your system back to pre-SP1 and make sure things are actually OK there before attempting to upgrade to SP1. My guess is, you probably had issues going back at least that far that were not generating errors significant enough to be seen. If not, then perhaps you just had a botched SP1 install. To that end, I've been telling people to uninstall any 3rd party antivirus and 3rd party firewall or security software as well, including MS Security Essentials, due to some of the odd things I've seen it cause SP1 to fail installing on that don't happen on the same system without said software installed. My suggestion is to restore to pre-SP1, make sure things are OK, and then remove the computer from any networks, uninstall any security software (make sure you have the installation packages available offline to reinstall after SP1 completes), reboot, and then install SP1 and let it reboot when finished (restore points are your friends here!). Once SP1 is on, reinstall any security software, attach to network/internet and download updates for said software and Windows, and see what happens.

Golden · Mar 29, 2011

Thnaks for your detailed analysis Cluberti.

I've had a look through the available system restore points, and unfortunately there isn't one pre-SP1 installation - only the last 10 are listed and SP1 isn't on the list. Only 4% (10GB) of the drive was reserved for system restore points.

I think the only option I have left is to do a factory reset - this is an OEM Windows 7. Would you agree?

Regards,
Golden

cluberti · Mar 29, 2011

At this point, your current install is probably broken to a point only a sfc /scannow has the possibility of fixing (and with no guarantee it will). I would try the SFC /scannow (make sure you have Windows 7 SP1 media available!) before restoring, but... yes, that is sort of the last option, and you're right up against it.

Golden · Mar 29, 2011

Cheers mate. I tried several sfc /scannow's but of course it reported nothing required fixing.

Factory reset it is.......

Thanks to everyone for your help,
Golden

TCG · Mar 29, 2011

+1 for cluberti being a rock*

Golden · Mar 31, 2011

Just some feedback :

I did a system restore, all 98 windows updates, and finally the SP1. Everything is now OK - no errors.

Have also just done a system image using Macrium Reflect, after decrappifying the PC of all the bloatware, to make it easier in the future, should it be required.

Thanks again to everyone for their help,
Golden

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