windows update error

M

mayuragate

New member
Local time
2:55 PM
Messages
1
My computer is getting stuck on "windows is configuring updates please do not turn off your computer" screen,I searched solution online where i got the information about "net stop wuauserv" command!! but when i enter it says ' The windows update service could not be stopped '......can I get help about this please??
sorry about my english but please do help
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
lenovo
OS
windows 7 starter 32-bit
CPU
lenovo
Motherboard
intel
Memory
2gb
Graphics Card(s)
none
Hard Drives
500gb
Antivirus
microsoft security essentials
Browser
chrome
Please follow the Windows Update Posting Instructions and post the requested data

If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

Please also post the C:\Windows\windowsudpate.log file
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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