Solved Windows Update Errors 80073712

bumstumblefoot

New member
Local time
6:50 PM
Messages
5
Hello all,
I am having this problem updating windows Here's a screenshot:
jPY268q.png

I have ran checksur,DISM and others from like threads I have found here
Here is the CBS.zip file (large)
CBS file

Thanks in advance
Steve

failedupdate.png
 

Attachments

Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt
OS
Windows 7 ultimate 64
CPU
amd a-10 5800K
Motherboard
ASUS F2A85-V FM2 AMD A85X
Memory
16gig
Graphics Card(s)
apu
Hard Drives
Samsung 840 pro
2 western digital black 1tb
Antivirus
microsoft security essentials
Browser
firefox latest
Here's the important parts of the CheckSUR summary....
Code:
Summary:
Seconds executed: 437
 Found 22 errors
  CSI Manifest Zero Length Total count: 13
  CBS MUM Corrupt Total count: 5
  CBS Catalog Corrupt Total count: 4
Unavailable repair files:
 winsxs\manifests\amd64_7c2bb2a2ffc2ac81704322226e854377_31bf3856ad364e35_6.1.7601.22865_none_7400786b7d2a5cdd.manifest
 winsxs\manifests\amd64_494ded6d21ebfdb4332398babb2d05b3_31bf3856ad364e35_6.1.7601.22865_none_4f342adf2a42821e.manifest
 winsxs\manifests\x86_microsoft-windows-ie-antiphishfilter_31bf3856ad364e35_11.2.9600.17420_none_81cb4607c86e7cc8.manifest
 winsxs\manifests\amd64_microsoft-windows-i..nternetcontrolpanel_31bf3856ad364e35_11.2.9600.17358_none_719e8bce66dbef58.manifest
 winsxs\manifests\amd64_a3d40405017a624fa7f2ebc6fbe1252d_31bf3856ad364e35_6.1.7601.18606_none_683365db3369a896.manifest
 winsxs\manifests\x86_microsoft-windows-t..tivexcore.resources_31bf3856ad364e35_6.1.7601.18540_en-us_75a49348e4dc74a9.manifest
 winsxs\manifests\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.18540_none_eca0bf836affa9bb.manifest
 winsxs\manifests\x86_microsoft-windows-i..trolpanel.resources_31bf3856ad364e35_11.2.9600.17420_en-us_a8c3d50844dc139d.manifest
 winsxs\manifests\amd64_3398533082732a4856cac2a4a4a7fee7_31bf3856ad364e35_6.1.7601.22856_none_67da7c3fd9bfd73b.manifest
 winsxs\manifests\amd64_microsoft-windows-security-ntlm_31bf3856ad364e35_6.1.7601.22807_none_db704cdb923d3126.manifest
 winsxs\manifests\amd64_microsoft-windows-t..cesclient.resources_31bf3856ad364e35_6.1.7601.22750_en-us_d31e01379dffa96a.manifest
 winsxs\manifests\amd64_aad78ff95985e0d88c83b48f115a0169_31bf3856ad364e35_6.1.7601.18658_none_754f7f18ee051b3a.manifest
 winsxs\manifests\amd64_microsoft-windows-security-credssp_31bf3856ad364e35_6.1.7601.22865_none_2232b15bd174e7d7.manifest
 servicing\packages\Microsoft-Windows-IE-Hyphenation-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Microsoft-Windows-IE-Spelling-Parent-Package-English~31bf3856ad364e35~~~11.2.9412.0.mum
 servicing\packages\Package_110_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_1_for_KB3010788~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_3_for_KB3006226~31bf3856ad364e35~amd64~~6.1.1.4.mum
 servicing\packages\Package_42_for_KB3008627~31bf3856ad364e35~amd64~~6.1.1.0.mum
 servicing\packages\Package_50_for_KB3011780~31bf3856ad364e35~amd64~~6.1.1.5.mum
 servicing\packages\Package_79_for_KB3000988~31bf3856ad364e35~amd64~~6.1.1.1.mum
 servicing\packages\Package_for_KB3013126_SP1~31bf3856ad364e35~amd64~~6.1.1.1.mum

I'll post a fix protocol when I can get to it!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt
OS
Windows 7 ultimate 64
CPU
amd a-10 5800K
Motherboard
ASUS F2A85-V FM2 AMD A85X
Memory
16gig
Graphics Card(s)
apu
Hard Drives
Samsung 840 pro
2 western digital black 1tb
Antivirus
microsoft security essentials
Browser
firefox latest
I've uploaded a file - bsfaa.zip - to my OneDrive at Noel's OneDrive

Please download and save it.

Right-click on the downloaded file, and select Extract all…

Extract to the default location - which will create a new folder bsfaa in the same place.

Open this folder - there should be two folders inside it (Manifests, and Packages)



Copy the content of the Packages folder to the folder

C:\Windows\Temp\CheckSur\Servicing\Packages



And the content of the manifests folder (.manifest files) into this folder:



C:\Windows\Temp\CheckSur\Winsxs\Manifests



Now run the CheckSUR tool again (it may take a while)



Post the new CheckSUR.log file, and the CheckSUR.persist.log file.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks NoelDP.

The program ask to install a hotfix
KB947821, Then ran to completion.

Here are those log files:


Edit to add:
While getting stuff ready for this post windows updated and all seems well.
So I will mark this as solved and thanks again NoelDP
 

Attachments

Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt
OS
Windows 7 ultimate 64
CPU
amd a-10 5800K
Motherboard
ASUS F2A85-V FM2 AMD A85X
Memory
16gig
Graphics Card(s)
apu
Hard Drives
Samsung 840 pro
2 western digital black 1tb
Antivirus
microsoft security essentials
Browser
firefox latest
The CheckSUR summary shows the following...
Code:
Summary:
Seconds executed: 500
 Found 20 errors
 Fixed 20 errors
  CSI Manifest Zero Length Total count: 13
  Fixed: CSI Manifest Zero Length.  Total count: 13
  CBS MUM Corrupt Total count: 3
  Fixed: CBS MUM Corrupt.  Total count: 3
  CBS Catalog Corrupt Total count: 4
  Fixed: CBS Catalog Corrupt.  Total count: 4
  Fixed: CBS Paired File.  Total count: 7
I am not convinced it's actually fixed everything - it may be my paranoia working.

Please run the CheckSUR tool again, and post the new results.
(what worries me is the total number of errors found and fixed!)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I am not convinced it's actually fixed everything - it may be my paranoia working.

Please run the CheckSUR tool again, and post the new results.
(what worries me is the total number of errors found and fixed!)
No Problem.
Here are the files.
I appreciate the persistence
 

Attachments

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt
OS
Windows 7 ultimate 64
CPU
amd a-10 5800K
Motherboard
ASUS F2A85-V FM2 AMD A85X
Memory
16gig
Graphics Card(s)
apu
Hard Drives
Samsung 840 pro
2 western digital black 1tb
Antivirus
microsoft security essentials
Browser
firefox latest
That run was clear.
Maybe they are out to get me after all ;)

Looks like you're good to go!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thanks again!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt
OS
Windows 7 ultimate 64
CPU
amd a-10 5800K
Motherboard
ASUS F2A85-V FM2 AMD A85X
Memory
16gig
Graphics Card(s)
apu
Hard Drives
Samsung 840 pro
2 western digital black 1tb
Antivirus
microsoft security essentials
Browser
firefox latest
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