Windows Update errors Code 800B0100 and Code 8007065E, tried everythin

[kidakaka]

Hello,
I am receiving the titled errors during windows update, I checked at windows support and tried every answer given there with no success.
in addition, i think that this might be the cause that BattleField 3 crashes all the time.

 

[NoelDP]

First, check that teh file system and disk are OK
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key
You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key
Wait for the scan to finish - make a note of any error messages - and then reboot.

You will have seen that the SFC command leaves a log - please upload the CBS.log and attach it to your response (You will probably have to copy it to the dektop first)

 

[kidakaka]

thanks for the quick reply.
The SFC Scan found no errors.
I dont find the log you were tallking about.

 

[NoelDP]

IF SFC found no errors, then it's unlikely that the log idle would be much use anyhow -
download and install the CheckSUR Tool - Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
post the log at the end


It may also be worth running an MGADiag report (for my interest more than anything else - it's not essential)
(download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool and paste into Notepad - post the result

 

[kidakaka]

here are the mgadiag results.
the SUR was successfully installed.

 

[niemiro]

Hello, and welcome to the Seven Forums!

Can you please upload your C:\Windows\Logs\CBS\CheckSUR.persist.log?

Thanks a lot!

Richard

 

[NoelDP]

(Hi Richard - this is one for you, I think!)

The MGADiag report shows no anomalies - not that I really expected it to, since you weren't also complainning of a non-genuine status.

I'll leave you to the WU expert's tender mercies

 

[niemiro]

(Hi Richard - this is one for you, I think!)

The MGADiag report shows no anomalies - not that I really expected it to, since you weren't also complainning of a non-genuine status.

I'll leave you to the WU expert's tender mercies

Thanks a lot for getting both of the logs, and checking out the MGA Diag report. I can't read those things! Anyway, hopefully SURT will reveal all...

 

[kidakaka]

oh so this is where the logs are located.
SURT attached

 

[niemiro]

oh so this is where the logs are located.
SURT attached

Hello again!

Yes, that is where some logs are located (although only a few of many), for there are very many logs in very many locations all over Windows. But that is the log I needed!

WARNING! This fix was created specifically for this user! If you are not this user, do not follow these instructions!
@kidakaka: Ignore the above

Download the attached .zip file. Inside it, will be two folders, Packages and Manifests.

Create these folders if they do not already exist: C:\Windows\Temp\CheckSur\Servicing\Packages\ and C:\Windows\Temp\CheckSur\winsxs\Manifests

Extract Packs.zip onto your Desktop. Please place the contents of my Desktop\Packages in C:\Windows\Temp\CheckSur\Servicing\Packages\ and my Desktop\Manifests in C:\Windows\Temp\CheckSur\winsxs\Manifests.

DO NOT place the .zip file in that folder, or the folders themselves. Make sure that a lot of files are in each of those Checksur folder.

NOTE: For you, there are no manifest files. This is fine; just ignore the Manifests section.

Re-run the System Update Readiness Tool, and get me another copy of C:\Windows\Logs\CBS\CheckSUR.log.

Also, please retest Windows Updates (with fingers slightly crossed, no matter how much we both know that that won't help! lol.)

Thanks a lot, and the very best of luck!

Richard

 

[kidakaka]

But there are files in manifestfolder ofthe zip. ignore them?
thank for the help..ill try this now.
btw, what was the problem??

 

[kidakaka]

log attached

edit- it gelped with 1 update, the other 3 srill fails

 

[niemiro]

But there are files in manifestfolder ofthe zip. ignore them?
thank for the help..ill try this now.
btw, what was the problem??

Hello again!

In my previous post, I wrote this:

"NOTE: For you, there are no manifest files. This is fine; just ignore the Manifests section."

That was a mistake. I didn't intend for that to appear. My appologies. You do have manifests.

However, it hasn't caused any significant issue.

Below I have included a new Packs.zip.

Please create the folder if it doesn't already exist, and extract all the contents of the new Packs.zip into C:\Windows\Temp\CheckSur\winsxs\Manifests.

After that, please re-run the System Update Readiness Tool, and tell me if the problems persist.

I am sorry for that note accidentally creeping in.

I shall dig out an old post where I explained this error as soon as I get the chance. However, simplistically, your log (look at the original) reports a line for every corrupt file on your system. I am providing good replacements for those files, and after I do, Windows Update should work again.

Richard

 

[kidakaka]

still not working. SURT attached

 

[rohangopalan26]

Error code 800B0100 & 8007065E

Hello!
I am facing a problem for 6 important windows updates. It simply fails displaying the above Error codes.
The 6 updates that are failing to download and install are:

1.Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2604115)

2.Security Update for Windows 7 for x64-based Systems (KB2658846)

3.Security Update for Windows 7 for x64-based Systems (KB2659262)

4.Security Update for Windows 7 for x64-based Systems (KB2676562)

5.Security Update for Windows 7 for x64-based Systems (KB2688338)

6.Security Update for Windows 7 for x64-based Systems (KB2690533)

I tried the microsoft fixit but it did not work. I also downloaded Windows6.1-KB947821-v22-x64.msu which also did not solve the issue.

I am unable to find a solution and would appreciate some help.
Thank you

 

[NoelDP]

Please start a new thread of your own - that way it will get proper attention, and no-one gets confused.

 

[rohangopalan26]

ok thank you