Windows update fails everytime.

[Lanthus20]

It's been doing this for a few days. It had 11 priority updates so I download them and restart my computer. It fails and I try again. It keeps failing and it still has the stupid shut down thing in the start menu instead of log off as I like it. It's really making me mad because obviously I can't update so what the heck does it want me to do? Everytime I restart my computer it try's again.

I'm so mad I'm having trouble not screaming.

Product Fred, tried CCleaner and it didn't work. I did get a new page where at the "Starting windows" screen it then went into installing update ___ of 8383. But it got stuck in a loop afterwards of it restarting, failing, restarting, until eventually it just took me to the login.

Belikexp I'll try your suggestion.

Edit: it seems to have worked. but with one catch, it asked me to verify that my software is genuine and I did and it worked fine. A few days ago when I tried to install xp mode it said my software is not genuine. Any ideas?

Edit (again): Damn as soon as I open windows update it comes back.

 

[Product FRED]

Have a look at this: Windows 7 or Vista Updates Fail To Install

 

[Casca]

Just an FYI -

when the "the stupid shut down thing in the start menu instead of log off" presents itself, you can shut down via CTRL+ALT+DEL and use the shutdown icon there without the updates running.

 

[belikexp]

Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
Microsoft released the System Update Readiness Tool to resolve certain conditions that could cause installing updates and other software not to work.

Microsoft Download Center

You can manually download the System Update Readiness Tool from the Microsoft Download Center.

All supported x86-based versions of Windows 7
Download the update package now. (Download details: System Update Readiness Tool for Windows 7 (KB947821) [January 2010])


All supported x64-based versions of Windows 7
Download the update package

 

[Lanthus20]

Product Fred, tried CCleaner and it didn't work. I did get a new page where at the "Starting windows" screen it then went into installing update ___ of 8383. But it got stuck in a loop afterwards of it restarting, failing, restarting, until eventually it just took me to the login.

Belikexp I'll try your suggestion.

Edit: it seems to have worked. but with one catch, it asked me to verify that my software is genuine and I did and it worked fine. A few days ago when I tried to install xp mode it said my software is not genuine. Any ideas?

Edit (again): Damn as soon as I open windows update it comes back.

 

[belikexp]

You would save your self a lot of time by backing up your data and reinstalling Win 7. An alternative is buy another drive, reinstall Win 7 and copy your data from the old drive to the new.

 

[neo101]

Product Fred, tried CCleaner and it didn't work. I did get a new page where at the "Starting windows" screen it then went into installing update ___ of 8383. But it got stuck in a loop afterwards of it restarting, failing, restarting, until eventually it just took me to the login.

Belikexp I'll try your suggestion.

Edit: it seems to have worked. but with one catch, it asked me to verify that my software is genuine and I did and it worked fine. A few days ago when I tried to install xp mode it said my software is not genuine. Any ideas?

Edit (again): Damn as soon as I open windows update it comes back.

So why can't you do a system restore to a time before you installed the updates?

Then force Windows Update to only respond to manual commands (not on auto-install)

Create new restore point, Then only let one new update at a time install (+ reboot) till you find the culprit
(or more likely you will find everything installs correctly coz one install might have got corrupted previously)

 

[Lanthus20]

hey good idea. I'll try that neo!

 

[Lanthus20]

didn't work I selected one that was about 2 weeks ago.

 

[Jacee]

Have you tried to install one at a time instead of all eleven?

 

[neo101]

didn't work I selected one that was about 2 weeks ago.

Second guessing what you are saying >

One idea
If an update/install-loops like you say but won't load the rest, could be coz the driver m/soft recommend from their servers is an older date than what is already on your system(Win 7 refuses to load it) - it happened to me and my ancient motherboard.

The solution is to hide the recommended update so the others will load or delete the driver running on your PC and have Win 7 completely remove the driver(you have to tick a box)

The install and following ones should hopefully load.

What antivirus/firewall are you running? Turn them off for the updates!

Can't help you with Windows Virtual PC and Windows XP Mode coz I haven't run it yet due to no support from my ancient CPU's!

Failing that, I would back-up wanted data to another drive, quick reformat and reinstall Windows 7

 

[Lanthus20]

Well I managed to make it go back the log off instead of shut down. But it didn't install the updates. I'm currently using AVG antivirus 9.0 Free Edition and have windows firewall. I'll shut em down and restart it as I go to bed.

On a side note I cannot do a backup because my external hdd has not been working with this computer. It works with my laptop that has windows 7 home starter installed. This computer has been nothing but trouble since installing 7. Yes I did do a clean install and everything as well.

I guess if I make a new partition I could do a backup to it. How big are backups usually? I've never really payed attention... I guess I could back up the laptop and see. Side note I have 127 GB free of 193 so I have 66 GB taken up by 7. I guess taking about 30 would be sufficient, I assume the backup's are compressed.

Even if this works I'll do a clean install. This computer has been nothing but trouble since I installed windows 7 so hopefully it will change if I re-install.

I may also take this time to switch to 64 bit windows. If I backup on 32bit and clean install 64 bit, will I be able to use the backup?

 

[belikexp]

You can reinstall Windows update agent.

How to obtain the latest version of the Windows Update Agent to help manage updates on a computer


For an x86-based computer
Collapse this imageExpand this image

Download the windowsupdateagent30-x86.exe package now. (http://download.windowsupdate.com/w...one/7.4.7600.226/windowsupdateagent30-x86.exe)

For an x64-based computer
Collapse this imageExpand this image

Download the windowsupdateagent30-x64.exe package now. (http://download.windowsupdate.com/w...one/7.4.7600.226/windowsupdateagent30-x64.exe)

I've done this before with Win 7.

Always create a system restore before installing anything.

 

[Flavius]

Pack all files from C:\Windows\Logs\CBS folder and upload on RapidShare: 1-CLICK Web hosting - Easy Filehosting

 

[Lanthus20]

belikexp, didn't work. Thanks for trying though.

Flavius heres the link: RapidShare: 1-CLICK Web hosting - Easy Filehosting

 

[Flavius]

Strange errors in your CBS.log

examples:

2010-03-26 21:34:03, Info                  CSI    0000001a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.kernel32.dll.01cacc8a135a5ca0.0003".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000001b Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.kernel32.dll.01cacc91297b1aa9.0004".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000001c Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.kernel32.dll.01cacc91dec773f0.0003".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000001d Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.msasn1.dll.01ca7654ea106cd3.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000001e Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01caca276622783d.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000001f Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01cacc20120af077.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000020 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01cacc20e1c3ab91.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000021 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01cacc8a132f724c.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000022 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01cacc9124334553.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000023 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:86{43}]"$$DeleteMe.urlmon.dll.01cacc91de2c7b16.0000".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000024 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01caca27663a4fc1.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000025 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01cacc20123f6433.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000026 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01cacc20e1f0f83f.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000027 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01cacc8a1336995a.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000028 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01cacc912481f2ed.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    00000029 Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:88{44}]"$$DeleteMe.wininet.dll.01cacc91de60eed2.0001".  Reason: [13]"Cannot Delete"
2010-03-26 21:34:03, Info                  CSI    0000002a Couldn't mark for pending delete: [ml:78{39},l:76{38}]"\SystemRoot\WinSxS\Temp\PendingDeletes"\[l:90{45}]"$$DeleteMe.winlogon.exe.01caca2766784ce5.0004".  Reason: [13]"Cannot Delete"

+

2010-03-28 17:33:25, Info                  CBS    SQM: Failed to start standard sample upload. [HRESULT = 0x80004005 - E_FAIL]
2010-03-28 17:33:25, Info                  CBS    SQM: Warning: Failed to upload all unsent reports. [HRESULT = 0x80004005 - E_FAIL]
2010-03-28 17:33:25, Info                  CBS    Failed to internally open package. [HRESULT = 0x800f0805 - CBS_E_INVALID_PACKAGE]

My suggestions:

1.Empty folders C:\Windows\Servicing\SQM and C:\Windows\WinSxS\Temp

to do that you have to overcome permissions to these folders:

-.Takeowenrship each folder and add your account to have full control
-.Remove all files and subfolders from C:\Windows\Servicing\SQM and C:\Windows\WinSxS\Temp
-.Restore original permissions for both folders:remove your account from permissions to both folders and restore ownership back to "NT Service\TrustedInstaller"

helpful links (please read them)
Take Ownership of file
TrustedInstaller - Restore as Owner
Folder Permissions
2.Reset WU components in aggressive mode How do I reset Windows Update components?
3.Reset WU library Repair & Fix Windows Updates with Fix WU Utility | The Windows Club
4.Run cmd.exe with administrative previlliges (right click on cmd.exe as admin and type

sfc /scannow

5.If you use any extra language pack then please restore default language.

 

[Lanthus20]

Well there was nothing in the first folder but I did delete one folder in the Temp directory.

We'll see if this works...

 

[belikexp]

The last resort is to re-install Win 7. The easiest way is to have an extra hard drive. Install the new drive. Install Win 7. Copy data over from old drive to new drive. I know you want to figure out whats going on but it's time to bite the bullet and move on.