Windows update froze, go to safe mode and no system restore back up

[davron94]

On this recent windows update, 2/14/13, my computer froze on the "Preparing to configure windows" screen for several hours. I rebooted normally and the screen went to "configuring updates" and stuck at 67% for about an hour. I got frustrated with it and rebooted to safe mode to see if I could do a system restore and when I did it said there was no restore point back up!! What the hell? So I rebooted normally and now it is still just sitting on the "Preparing to Configure Windows" screen with the circle spinning. I am using W7 Ultimate on a Dell Dimension 2400. Can anyone help me with this issue?

 

[Saurabh A]

Hi davron94,

If there is no 'Restore Point' available, you may try uninstalling the recent 'Windows Updates' in 'Safe Mode' and try booting to 'Normal Mode' again: http://www.sevenforums.com/tutorials/24373-windows-update-uninstall-update.html
Note: Please create a new 'Restore Point' before attempting this step: http://www.sevenforums.com/tutorials/697-system-restore-point-create.html

Hope this helps. Do reply with the findings.