Solved Windows Update Install Issues - error 0x80070057

[Waknuk]

I have been having issues getting all Windows Updates to install and I've tried a number of things to correct. Nothing seems to solve the problem. I ran the Update Readiness Tool with no problems. I am now trying to do a manual install of SP 1 - KB947821 and it's failing too with error 0x80070057. View attachment 338737

Here is the ZIPped Log data: View attachment 338738

Any suggestions?

 

[NoelDP]

You have some nasty bitflips present...

Checking Component Store
(f) CSI C Mark Deployment Missing 0x00000000 c!7de547fe69D..d3f48fa6a89_3bf3856ad364e35_6.1.7601.17720_91307b865b3b5ca5 wow64_microsoft-windows-i..rnational-timezones_31bf3856ad364e35_6.1.7601.17720_none_7db338ef549e0e02 
(f) CSI C Mark Deployment Missing 0x00000000 c!47355f0d0a..9651a12215e_3bf3856ad364e35_6.1.7601.21855_7f728c8853775be1 amd64_47355f0d0a8f7722c18709651a12215e_31bf3856ad364e35_6.1.7601.21855_none_7f728c8853775be1 
(f) CSI C Mark Deployment Not Marked 0x00000000 c!c982b74b248..9ef2295ae55_31bf3856ad364e35_6.1.7601.17720_0409b118eb5f6054 amd64_c982b74b248b70e784e629ef2295ae55_31bf3856ad364e35_6.1.7601.17720_none_0409b118eb5f6054 
(f) CSI C Mark Deployment Missing 0x00000000 c!4755f0d0a8..9651a12215e_30bf3856aD364e35_6.1.760121855_7f728c8853775be1 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.21855_bg-bg_977c5b3024c38955 
(f) CSI C Mark Deployment Not Marked 0x00000000 c!c982b74b248..9ef2295ae55_31bf3856ad364e35_6.1.7601.17720_0409b118eb5f6054 x86_microsoft-windows-i..timezones.resources_31bf3856ad364e35_6.1.7601.17720_bg-bg_970e2cb70b921705

I need to have a look at your COMPONENTS registry hive

Please copy the C:\Windows\System32\config\COMPONENTS file (no extension) to your desktop and then compress it - upload the compressed file to your favoured fileshare site (preferably Dropbox or OneDrive) and post a link.

 

[Waknuk]

Hi .... thanks for the explanation. Are those caused by a hardware error or something with software? Or too early to tell?

Here is a link to the zipped components file ...

Components.zip

 

[NoelDP]

Thay can be cause by a number of things - one of which is faulty RAM.
ou may want to run a test with MemTest86++ to check it out. http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

I'll have a look and see what I can do with these errors...

 

[NoelDP]

I've uploaded a file - wkkaa.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]COPY %userprofile%\desktop\wkkaa\COMPONENTS C:\Windows\System32\config[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"] [/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"].

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

 

[Waknuk]

I don't see a wkkaa.zip file at your link ... the closest named file I see is wspaa.zip

 

[NoelDP]

Sorry - put it in the wrong folder
It should be there now.

 

[Waknuk]

No problem. All steps above complete ... here is the new log file -> View attachment 339009

 

[NoelDP]

Dammit! - missed one


I've uploaded a file - wkkab.zip - to my OneDrive at Noel's OneDrive
Please download and save it to your desktop.
Right-click on the file and select Extract All, and save to the default destination (which should be a folder on the desktop)

Create a new System Restore point

Open an Elevated Command Prompt, and run the following commands.

[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]IF EXIST C:\Windows\System32\config\COMPONENTS.OLD1 DEL C:\Windows\System32\config\COMPONENTS.OLD1[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]REN C:\Windows\System32\config\COMPONENTS COMPONENTS.OLD1[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"]COPY %userprofile%\desktop\wkkab\COMPONENTS C:\Windows\System32\config[/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"] [/FONT][/COLOR]
[COLOR=black][FONT="Segoe UI"].

If you get an error with either command, STOP THERE - do not reboot! - post for instructions.

Assuming both commands go OK, reboot, and run another CheckSUR scan - post the new CheckSUR.log file.

 

[Waknuk]

Ok done. I think this one is looking better -> View attachment 339104

 

[NoelDP]

That looks good to me.

Now try a new Check for Updates - then try and install ONLY the oldest found update.. what happens?

 

[Waknuk]

Nice ... it installed fine. Should I continue installing other updates?

 

[NoelDP]

Yep - they should go in fine now.

 

[Waknuk]

Yep all is well. Installed SP1 and then 115 other updates after that. Thanks so much for the help. I really appreciate it.

 

[NoelDP]

Great! - glad to hear it.

Good luck.