windows update problems

lastard

New member
Local time
12:13 AM
Messages
4
hi! windows update installed last night, but got some error message just now (can't remember which one). i cannot use internet properly (browsers are not loading). everything works super slowly. problems like skype fail to load. uninstalling via control panel does not work either. how do i fix this? ideally, i would like to uninstall the whole update in one sweep. i urgently need my computer for work today!
angela
 

My Computer

OS
windows 7 64 bit
hi! windows update installed last night, but got some error message just now (can't remember which one). i cannot use internet properly (browsers are not loading). everything works super slowly. problems like skype fail to load. uninstalling via control panel does not work either. how do i fix this? ideally, i would like to uninstall the whole update in one sweep. i urgently need my computer for work today!
angela


Angela,
We need to know the KB number of the update to be able to help....
Just in case it is SP1 -

Link below with an uninstall procedure for SP1:


Note
-
If you installed SP1 yourself, you can uninstall it.
However, if your computer came with SP1 already installed, it can't be uninstalled.

How to uninstall Windows 7 Service Pack 1 (SP1)
 

My Computer

Computer Manufacturer/Model Number
LAPTOP. HP Pavilion dv7-4010TX .
OS
Win 7 Ultimate 64-bit. SP1.
CPU
Intel i7 -720QM.[1.6GHz Turbo Boost 2.8GHz. 6MB Cache.]
Memory
8 DDR 3 RAM. 1066MHZ
Graphics Card(s)
ATI 1024 MB. DDR3. Radeon HD5650
Monitor(s) Displays
17.3" High Definition Brightview LCD. LED Backlit.
Screen Resolution
1600 x 900.
Hard Drives
640GB
Case
Laptop / notebook.
Mouse
Logitech Anywhere mouse. MX.
Internet Speed
ADSL [ but too slow ]
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