Solved Windows Update stuck (0KB total,0% complete)

[cauyao615]

so my sister's laptop(sony vaio) wasnt used to for months and when i used it i tried to run windows update
there are 157 important updates(750mb) that was shown so i tried to update but i noticed i was stuck at 0% for a long time so i thought it was probably because it was too large so i canceled it and tried downloading only 1 item and the smallest(400kb) but the same thing happened it is stuck at 0%...it doesnt show any errors



i already browsed the internet for possible solution but no success yet. Tried microsoft fix it but it didnt work

any suggestions?

 

[thelma]

Hello Cauyao,

Start with the oldest update and wait and wait, the first one takes ages. This is sort of normal after such a long period of no-action.

I am not an expert at all, but when I was faced with the same problem I did them in batches of first 5, then later ( when that went ok 10 ) It takes time and patience, but for me, it worked.

And ( on the list of the 157 ) make sure to take away ( untick ) the updates for windows 10.