Windows Update Trouble

[Jerry Waltz]

My computer doesn't seem to be able to download service pack 1 for windows 7(KB976932). It says there is a file missing(on my computer) All other updates have downloaded sucessfully.

 

[AddRAM]

Are you positive? Have you hidden any updates. Windows 7 goes through a specific update order to finally come to SP1.

 

[Jerry Waltz]

Excuse my ignorance, but how would you hide updates?

 

[wanchoo]

I would have thought that downloading SP1 separately and installing the SP1 from the downloaded SP1 Setup were mutually exclusive activities.

Here the OP says that he is unable to download SP1. I suggest that you try downloading it in Safe Mode with Network Connectivity and see if that succeeds. Although I haven't tried I think it would even be downloadable in the Windows XP environment.

 

[AddRAM]

To hide an update you would right click on it and a hide update popup appears. I choose to hide Internet Explorer 9.

Give Wanchoos suggestion a try. Let us know what happens.

http://windows.microsoft.com/en-US/windows7/learn-how-to-install-windows-7-service-pack-1-sp1

 

[gregrocker]

How to increase chances of installing SP1 successfully: http://www.pagestart.com/win7sp1steps021611.html

Windows 7 Service Pack 1 – How to install Step by Step:
How to install Windows 7 Service Pack 1 – Step by Step

Run the System Update Readiness Tool: Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

Try Renamng the Software Distribution folder:
Click the Start Menu and enter: %windir% then press OK
Next: Locate the SoftwareDistribution folder
Right click on the SoftwareDistribution folder and then select the Rename option.
Rename the folder to: SoftwareDistributionOld and press the ENTER key.
Windows will create a new SoftwareDistribution folder when needed.

Steps to follow before you install Windows 7 SP1 and Windows Server 2008 R2 SP1 from the Microsoft Download Center

MS provides unlimited SP1 support via chat, phone or email depending on locale: https://support.microsoft.com/oas/de...direct=1&sd=gn

 

[Jerry Waltz]

Ok thanks, if unsucessful I will copy the exact message and file it says is missing. It is the first time I have ever experienced this type of problem with updates. Every other update since has installed ok. Basically it attempts to download this update and after quite awhile, the error message(which # I need to copy and give you also) appears. Ok Thanks again may deal with this tommorrow(yawn).