Solved Windows Updates canceled on Nov 9 2016

jsampson45

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I received notification that 8 important updates were available. My heart sank, but I started Windows Update installing them and went away. When I came back my heart sank further when I found that the updates had been cancelled (see screenshot if I can post one here). Your instructions for posting about failed updates are to download System Update Readiness Tool, which I am supposed to run uninterrupted. It may take a few hours. Sorry, I do not have a few hours. Is there anything I can do in the meantime or do I trash my computer? :cry:
 

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  • TroubleshooterNov9_2016.PNG
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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP EliteDesk 705 G4 SFF
OS
Windows 10 Pro 64 bit
CPU
AMD Ryzen 7 PRO 2700 Eight-Core Processor 320 GHz
Motherboard
HP 8462 PHPQP0AMVB62YG KBC Version 07.D1.00
Memory
8.00 GB
Antivirus
Windows Defender
Hi JSampson,
cant really tell whats going on till you post the logs.
But those errors, all coming up together, might indicate malware, run your AV and malwarebytes .

Try this (see screenshot)

Roy
 

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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Which logs are these? How do I get to see the screenshot?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP EliteDesk 705 G4 SFF
OS
Windows 10 Pro 64 bit
CPU
AMD Ryzen 7 PRO 2700 Eight-Core Processor 320 GHz
Motherboard
HP 8462 PHPQP0AMVB62YG KBC Version 07.D1.00
Memory
8.00 GB
Antivirus
Windows Defender
Which logs are these?
The logs in question are the ones created after you run the SURT utility, it is explained in step #4 here: Windows Update Posting Instructions

Not that it couldn't happen, but I've never seen a SURT run take longer than a half hour not several, the one I did awhile back took 10minutes, it depends on how much SURT has to wade through in order to finish its job and create the CBS log. One thing is sure; We need the log in order to find out what's wrong.

How do I get to see the screenshot?
If you are talking about the screenshot torchwood mentioned in his post (Try this (see screenshot)), the instructions he left explaining how to recreate the license store is the screenshot.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Gateway DX4831-01e (Mid-Tower Desktop)
OS
Originally Win 7 Hm Prem x64 Ver 6.1.7600 Build 7601-SP1 | Upgraded to Windows 10 December 14, 2019
CPU
Intel i3 530 2.93GHz, 2933MHz 2 Cores 4 Logical Processors
Motherboard
Gateway H57M01 133 megahertz
Memory
6GB of 1,333MHz DDR3 SDRAM
Graphics Card(s)
32MB Intel Graphics Media Accelerator HD IGChip
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Gateway HX2000 20inch TFT active matrix TN
Screen Resolution
1600 x 900 x 59 hertz
Hard Drives
WDC WD10EADS-00M2B0 [HDD] (1000.20 GB) -- drive 0,
HL-DT-ST DVDRAM GH41N [CD-ROM dr]
Four card readers, and Four USB 2.0
PSU
300watts.
Case
Mid-Tower Desktop
Cooling
Stock from Gateway
Keyboard
Natural Ergonomic Keyboard 4000, see Other Info
Mouse
Orig. Gateway wore out now using Insignia USB wired optical
Internet Speed
Vz FIOS 10ms png 57.64Mbps down 65.53Mbps up Speedtest.org
Antivirus
Zamana Anti-logger with Anti-malware, MSE, Windows Firewall,
Browser
IE11.0.9600.19399-Upd ver11.0.135, Firefox 68.0.1 x64
Other Info
System Specs by Belarc.

BIOS: American Megatrends Inc. P01-A0 11/17/2009

Replaced the MS 'Natural' Standard PS/2 Enhanced 101-102 Keyboard with a new Natural Ergonomic Keyboard 4000 on August 1st 2014.

Canon Pixma MG3222 Printer.

Updated to IE11 on 12102015 | Fios Quantum Router g1100

Additional AV: SpywareBlaster, manual Mbam, SAS
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