Windows Vista Home Basic → Windows 7 (upgrade ripoff?)

Juan Handed said:
I also ordered two HP laptops in September and it was equipped with Vista Home Basic.I believed at the time that all Vista OSs were eligible for a free upgrade.I just went to the HP website to check on how to uprade to Windows 7 and my computer and product# is listed as eligible,but my Vista Home Basic makes it not eligible.

I was completely unaware of this.

I don't know who take this up with,HP or Microsoft? It seems like reading the posts above that VHB is indeed upgradable to 7.

The other question I have is...I have a dual core processor,what would I have to do to upgrade to the 64 bit OS ?
Click to expand...
It is HP not wanting to let you upgrade...not Microsoft. Contact a HP agent and show them the proof from here

Second question: You just need to use the 64-bit media to install the 64-bit OS. BE ADVISED that you CAN'T upgrade a 32-bit OS to a 64-bit OS...you will have to do a clean installation
 

My Computer My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
Zidane24 said:
It is HP not wanting to let you upgrade...not Microsoft. Contact a HP agent and show them the proof from here

Second question: You just need to use the 64-bit media to install the 64-bit OS. BE ADVISED that you CAN'T upgrade a 32-bit OS to a 64-bit OS...you will have to do a clean installation
Click to expand...

Why would HP not allow the upgrade? Is there some kind of cost thing associated?
 

My Computer My Computer

OS
vista
Juan Handed said:
Zidane24 said:
It is HP not wanting to let you upgrade...not Microsoft. Contact a HP agent and show them the proof from here

Second question: You just need to use the 64-bit media to install the 64-bit OS. BE ADVISED that you CAN'T upgrade a 32-bit OS to a 64-bit OS...you will have to do a clean installation
Click to expand...

Why would HP not allow the upgrade? Is there some kind of cost thing associated?
Click to expand...
It costs HP less to allow only Home Premium or greater to upgrade...

Since you are coming from the back of the line (Vista Basic) they want you to buy Home Premium instead...

It could have also been a glitch with their website...contact HP support and get the final word from them
 

My Computer My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
I contacted an HP rep(in India) and had a text chat this morning.It seems that HP(according to him) does not want to upgrade my Vista Home Basic for free.I informed him that Vista Home Basic was indeed in the Upgrade path for Windows7,and they seem to be aware of that,but still will not upgrade.

I will give HP a telephone call to try to get them to send me the upgrade kit.
 

My Computer My Computer

OS
vista
From the search I have done it seems that is hopless to get Hewlett Packard to upgrade Vista Home Basic.Seems as all the manufacturers did the same with Basic.I wish I had paid attention at the time.

Since I have 2 laptops,I guess it make sense to get that Family pack.One laptop I gave to my friend's kid and I want them to have the same software in case I need to troubleshoot anything.Maybe I can do the install before Christmas.
 

My Computer My Computer

OS
vista
Juan Handed said:
From the search I have done it seems that is hopless to get Hewlett Packard to upgrade Vista Home Basic.Seems as all the manufacturers did the same with Basic.I wish I had paid attention at the time.

Since I have 2 laptops,I guess it make sense to get that Family pack.One laptop I gave to my friend's kid and I want them to have the same software in case I need to troubleshoot anything.Maybe I can do the install before Christmas.
Click to expand...


bad news, I think the offer is no longer available

http://www.microsoft.com/windows/offers/windows-7-family-pack.aspx

:cry:
 

My Computer My Computer

Computer Manufacturer/Model Number
Gateway/NV7923u & NV79C52u Laptops
OS
windows 7 professional & ultimate 64bit laptops
CPU
2.27 boost to 2.53 & 2.53 boost to 2.80
Motherboard
Mobile Intel® HM55 Express Chipset ???
Memory
4GB
Graphics Card(s)
Intel® Graphics Media Accelerator HD
Sound Card
realtek High-definition audio support
Monitor(s) Displays
17.3 " HD 1600 x 900
Hard Drives
hatachi Travelstar 5400 500GB & west digital 500GB
Internet Speed
35MB fios
If you have students in the family/household, you can get 7 Home Premium or Pro for $30.

To get the Pro - make sure you select the bit which says you want to connect to your school's domain - that takes you to the the Pro order page.

Students get Windows 7 for $29.99 - Sweet Deal! Hurry - Get it Today


You need one license per machine, of course.

Hope it helps.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
SIW2 said:
If you have students in the family/household, you can get 7 Home Premium or Pro for $30.

To get the Pro - make sure you select the bit which says you want to connect to your school's domain - that takes you to the the Pro order page.

Students get Windows 7 for $29.99 - Sweet Deal! Hurry - Get it Today


You need one license per machine, of course.

Hope it helps.
Click to expand...

College students,right?The kid has a ways to go yet.He'll have to wait for Windows 57.
 

My Computer My Computer

OS
vista
In the UK, school kids are also eligible, they just need a .sch email address.

I assume that is the case elsewhere.
 

My Computers My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
SIW2 said:
In the UK, school kids are also eligible, they just need a .sch email address.

I assume that is the case elsewhere.
Click to expand...

I'm not positive what the criteria is in the U.S.,I was under the impression the offer was for college students.Maybe it is for school kids also?
 

My Computer My Computer

OS
vista
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