Windows will not start from any boot option

[richyslegg]

My laptop recently just will not start from any boot option I select, it always freezes and when click system restore all that loads is a black screen with a cursor, other than that every other option from the boot menus I select fail too

Thanks in advance

 

[gregrocker]

Work through these steps for Troubleshooting Windows 7 Failure to Boot.

Report back the results of each step for more help as needed.

 

[richyslegg]

1) Safe mode with Networking - - - Freezes at \avgidshx.sys just still says please wait ..

2) used kasperky rescue disk - - - still running atm..

 

[edwar]

You have a hardware problem. More then like the hard drive is failing, failed, or totally corrupted (but hard drives do not get totally corrupted without a hardware problem).

How old is your notebook? If it is more then 2 years old and depending on how you use it notebook hard drives can fail from excessive heat in that time period.

 

[richyslegg]

its only about 18 month, the kaspersky rescue disk is running atm, and can access all my user files easy through it just fails to boot still so will see what happens after this scan

 

[seavixen32]

Richy, it's not advisable to leave your e-mail address posted - it's what spammers look for.

 

[richyslegg]

Richy, it's not advisable to leave your e-mail address posted - it's what spammers look for.

first time here and didnt know if would get email when got replies as not get the time to check often

 

[seavixen32]

You can always configure your user profile if you want to subscribe to the threads you participate in.

That way you'll automatically receive e-mail notification of any replies.

Windows 7 Forums - FAQ

 

[gregrocker]

Keep working through the Troubleshooting steps in order, reporting back results of each.

 

[abedrax]

Try going into Bios at boot and doing a memory check, I had a similar problem and found that one of the ram sticks had failed.

Good Luck

 

[e01010101]

it looks like your PC crashed by AVG update. The technical fix is to rename all files in the \Windows\System32\Drivers folder that begin with "avg" to something else.

Use a free rescue CD to rename the AVG files

AVG offer a rescue CD that can do this as it includes Midnight Commander as a file management tool. Download it from here

 

[gregrocker]

Why is anyone still running AVG? There's never been a positive mention of it here since before Win7 release. It's been 6-8 years since it devolved to bloated crapware and never returned.

Run Microsoft Security Essentials with the Win7 Firewall kept updated automatically.