Windows will not update, stoping other programs from updating

J

Joesservice

New member
Local time
6:28 PM
Messages
9
HP Laptop running windows 7 - 64
Windows will not check for updates or run updates.
When I attempt to make windows check for updates I get error - windows update can not currently check for updates, because the service is not running. You may need to restart.
I have restarted the computer more times than I can count.
I tried to download a SURT. Says it downloaded but then I get error - Installer encountered an error: 0x80070424 The specified service does not exist as an installed service.
I tried to print a Log Collection I get a Error: File not found or no read permission.
However I was able to run a SFC and it came back - Windows Resource Protection did not find any integrityviolations.

I have been reading online forums and messing with this for 3 weeks.
This is a work computer and I need to install updates for work but they say the updates will not run until Windows is updated.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Thank you....Here is the report

Farbar Service Scanner Version: 21-07-2014
Ran by Joe's Servicenter (administrator) on 06-11-2014 at 08:18:36
Running from "C:\Users\Joe's Servicenter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\3QS308LQ"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open MpsSvc registry key. The service key does not exist.
bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Firewall Disabled Policy:
==================
"HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile" registry key does not exist.

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Action Center Notification Icon =====> Unable to open HKLM\...\ShellServiceObjects\{F56F6FDD-AA9D-4618-A949-C1B91AF43B1A} key. The key does not exist.

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.

Other Services:
==============
Checking Start type of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ImagePath of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking ServiceDll of iphlpsvc: ATTENTION!=====> Unable to open iphlpsvc registry key. The service key does not exist.
Checking Start type of SharedAccess: ATTENTION!=====> Unable to retrieve start type of SharedAccess. The value does not exist.
Checking ImagePath of SharedAccess: ATTENTION!=====> Unable to retrieve ImagePath of SharedAccess. The value does not exist.
Checking ServiceDll of SharedAccess: ATTENTION!=====> Unable to open SharedAccess registry key. The service key does not exist.
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Defaults\FirewallPolicy\FirewallRules" registry key. The key does not exist.
Checking FirewallRules of SharedAccess: ATTENTION!=====> Unable to open "SharedAccess\Parameters\FirewallPolicy\FirewallRules" registry key. The key does not exist.

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
This looks like a severe infestation from malware.


Please downloadand install Malwarebytes Anti-malware(free version) from http://www.malwarebytes.org/products/malwarebytes_free/- UNtick 'Enable free trial of MBAM Premium' at the end of the installation- and update it, then run a fullscan in your main account, and Quickscans in any other user accounts.



Quarantineeverything it finds
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Wow! There were a lot of bugs. I have Quarantined everything. I use AVG virus and have scanned with it. Did not pick up any of this.

Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 11/6/2014
Scan Time: 1:12:10 PM
Logfile:
Administrator: Yes
Version: 2.00.3.1025
Malware Database: v2014.11.06.07
Rootkit Database: v2014.11.01.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Joe's Servicenter
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 379407
Time Elapsed: 37 min, 44 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 1
Trojan.Agent, C:\Windows\svchost.exe, 3668, , [7a1575c31d5fe05677b3c1cc8e75db25]
Modules: 0
(No malicious items detected)
Registry Keys: 34
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [b9d645f33b41d561e967e00903fff60a],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\APPID\{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}, , [b9d645f33b41d561e967e00903fff60a],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD}, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\CLASSES\mysearchdial.mysearchdialHlpr.1, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\CLASSES\mysearchdial.mysearchdialHlpr, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\mysearchdial.mysearchdialHlpr, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\EXPLORER\BROWSER HELPER OBJECTS\{EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD}, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\mysearchdial.mysearchdialHlpr.1, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\SETTINGS\{EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD}, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\EXT\STATS\{EF5625A3-37AB-4BDB-9875-2A3D91CD0DFD}, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, , [0689a3954f2dd264a761e5cb61a18878],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}, , [0689a3954f2dd264a761e5cb61a18878],
PUP.Optional.MySearchDial.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\LOW RIGHTS\ELEVATIONPOLICY\{219046AE-358F-4CF1-B1FD-2B4DE83642A8}, , [d6b99d9b92eacc6a2bdc6f7a30d209f7],
Trojan.Agent, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\IEXPLORE.EXE, , [3758ac8c522a43f38257dbe89b68758b],
Trojan.Agent, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS NT\CURRENTVERSION\IMAGE FILE EXECUTION OPTIONS\IEXPLORE.EXE, , [3758ac8c522a43f38257dbe89b68758b],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\CLASSES\CrossriderApp0003026.BHO, , [abe4fc3cd1ab50e65bea7cc25ea51ae6],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\CLASSES\CrossriderApp0003026.BHO.1, , [f99658e0fb81cb6b90b571cd877ce917],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\CLASSES\CrossriderApp0003026.Sandbox, , [b6d9b5837b0173c3cc799ca211f240c0],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\CLASSES\CrossriderApp0003026.Sandbox.1, , [5e310533c8b4b5816fd683bb8b780cf4],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CrossriderApp0003026.BHO, , [018e2c0cdf9d3afc89bca995c53e3cc4],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CrossriderApp0003026.BHO.1, , [c7c8d7617dff0f2760e5bb83bf44946c],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CrossriderApp0003026.Sandbox, , [f699d266b7c5b383a1a464da808307f9],
PUP.Optional.CrossRider.A, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CrossriderApp0003026.Sandbox.1, , [305f7eba5e1e191d063fcb732bd8738d],
PUP.Optional.SystemSpeedup, HKLM\SOFTWARE\WOW6432NODE\SYSTWEAK\ssd, , [5b34cf696e0e7abc12006ed462a17d83],
Trojan.Zaccess, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32, , [d8b772c683f90d29ae28de648480a65a],
Trojan.Zaccess, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}, , [d8b772c683f90d29ae28de648480a65a],
Trojan.Zaccess, HKLM\SOFTWARE\WOW6432NODE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}, , [d8b772c683f90d29ae28de648480a65a],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MySearchDial, , [f798f64224589b9b99ce48362adade22],
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\Crossrider, , [bfd039ffeb91a0965e46296802027f81],
PUP.Optional.CrossRider.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CR_INSTALLER\3026, , [b5dae454adcfbd7982ad96cd877cd12f],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\1I1T1Q1S, , [b6d92414ee8e58deac7fe3847f840ef2],
PUP.Optional.MySearchDial.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE\mysearchdial, , [eca377c1b9c3d36349cc59293dc710f0],
PUP.Optional.InstallCore.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE, , [6d22b5832755c86ebfaad7a69b694eb2],
PUP.Optional.SystemSpeedup, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SYSTWEAK\ssd, , [008f003857250e28ca47d07252b18977],
Registry Values: 3
Trojan.Zaccess, HKU\S-1-5-18-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\CLASSES\CLSID\{42AEDC87-2188-41FD-B9A3-0C966FEABEC1}\INPROCSERVER32, C:\Windows\system32\config\systemprofile\AppData\Local\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\n., , [d8b772c683f90d29ae28de648480a65a]
PUP.Optional.InstallCore.A, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\INSTALLCORE|tb, 0X2O1C0R2R1R, , [6d22b5832755c86ebfaad7a69b694eb2]
Trojan.Agent.RNS, HKU\S-1-5-21-2286913346-1561967918-2795062421-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON|shell, explorer.exe,C:\Users\Joe's Servicenter\AppData\Roaming\skype.dat, , [256a4aee6517b87e69e17be27a8a4db3]
Registry Data: 0
(No malicious items detected)
Folders: 7
PUP.Optional.MySearchDial.A, C:\Users\Joe's Servicenter\AppData\Roaming\mysearchdial, , [46498bade894e5510fc444b834ce956b],
PUP.Optional.MySearchDial.A, C:\Users\Joe's Servicenter\AppData\Roaming\mysearchdial\icons_0.0.0.0, , [46498bade894e5510fc444b834ce956b],
PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial, , [216ec771e09cd36363c341bdf210ab55],
PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.21.0, , [216ec771e09cd36363c341bdf210ab55],
PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.21.0\bh, , [216ec771e09cd36363c341bdf210ab55],
PUP.Optional.SystemSpeedup, C:\Users\Joe's Servicenter\AppData\Roaming\systweak\ssd, , [533ca5935c201521f6739f767f84e61a],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc, , [4a453efa3c40ad89cd8591897c875da3],
Files: 50
PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.21.0\bh\mysearchdial.dll, , [2f603cfc2854a78fbe476287689a857b],
PUP.Optional.Installcore, C:\Users\Joe's Servicenter\AppData\Local\Temp\is357113909\35186742_stp\HomePageDLL.dll, , [ddb280b881fb31055214a854d43056aa],
PUP.Optional.RegCleanPro, C:\Users\Joe's Servicenter\AppData\Local\Temp\is357113909\35186995_stp\rcpsetup_adppi12_adppi12.exe, , [1f708bad82fa01355d69e450ea16fc04],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old, , [a4ebef49eb914de9ba17a3696e935ba5],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old1, , [ccc3a494760691a5626f85876c95c43c],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old10, , [038cf840adcf0c2ab61b61ab98690bf5],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old11, , [18779d9bc8b444f2409186861ce55ea2],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old12, , [07885ddbeb9193a316bb7c90758c15eb],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old13, , [f8979b9d81fbf244963b30dc8e739967],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old14, , [632c91a76a127abcf8d9d933c140c838],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old2, , [e1aead8b6d0f0c2a9e3347c52bd6e21e],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old3, , [751a6ace64189b9bb61b010b758c59a7],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old4, , [b8d7d266bcc058de13be12fa12ef0000],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old5, , [325d51e7522a3204478a86865fa2a060],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old6, , [d3bc11275a229e98c70a93796d945fa1],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old7, , [b3dc30084834c86e607137d5f70af10f],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old8, , [cdc243f5afcd38fea62b25e78c759070],
Trojan.Tracur.s, C:\Users\Joe's Servicenter\AppData\Local\Intuit\Symantec\qilmyuo.dll.old9, , [99f669cf413bcf67f7da21eb0bf6df21],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old, , [2b647ebaf18b9c9a6e2ab1660bf6aa56],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old1, , [424d0236235969cd8a0e6ea935cc817f],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old10, , [0b84b385abd16ccab3e520f76d94db25],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old11, , [97f8a8904d2f7db93662001746bbad53],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old12, , [eba463d57408e84e76220413ee13a55b],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old13, , [7f108fa91c602c0a0a8ed344778ad32d],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old14, , [3d52b385abd174c21c7c77a0c839d729],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old2, , [533cce6abdbf58de28703bdc4ab79a66],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old3, , [a3ec9f99b4c862d47e1ad93e808139c7],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old4, , [d0bf290f304cc571c3d5a27581803dc3],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old5, , [731ca692b4c8043292060c0bf0115ea2],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old6, , [7c131028ea9246f08f0947d041c0f20e],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old7, , [99f666d2037989addfb925f2659cfc04],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old8, , [bfd07bbd8cf0e65072260f08748d11ef],
Trojan.Clons.DP, C:\Users\Joe's Servicenter\AppData\Local\Macromedia\ypaacvte.dll.old9, , [c2cd8eaa2854f442b6e20f08c53c8977],
Trojan.Dropper.BCMiner, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\00000008.@, , [c1cec8707309f4427f435d4cef11ad53],
Rootkit.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\000000cb.@, , [721d68d0e597cb6b678f01c335cfb947],
Trojan.Agent, C:\Windows\svchost.exe, , [7a1575c31d5fe05677b3c1cc8e75db25],
Trojan.Agent, C:\Users\Joe's Servicenter\ctfmon.exe, , [a9e63afea7d5c57150f1d8ebfe05bb45],
Trojan.Agent, C:\Users\Joe's Servicenter\iexplore.exe, , [3758ac8c522a43f38257dbe89b68758b],
Trojan.Dropper, C:\Users\Joe's Servicenter\rundll32.exe, , [6d2296a24636ad895a59269f0003bb45],
Trojan.Agent, C:\Users\Joe's Servicenter\spoolsv.exe, , [147bf840d3a98aac3f8fca56ca3a8d73],
Trojan.Agent, C:\Users\Joe's Servicenter\firefox.exe, , [b8d73ff923599e982b2f3f52c93b3ec2],
PUP.Optional.MySearchDial.A, C:\Users\Joe's Servicenter\AppData\Roaming\mysearchdial\icons_0.0.0.0\62.ico, , [46498bade894e5510fc444b834ce956b],
PUP.Optional.MySearchDial.A, C:\Users\Joe's Servicenter\AppData\Roaming\mysearchdial\icons_0.0.0.0\80.ico, , [46498bade894e5510fc444b834ce956b],
PUP.Optional.MySearchDial.A, C:\Program Files (x86)\Mysearchdial\1.8.21.0\FavIcon.ico, , [216ec771e09cd36363c341bdf210ab55],
PUP.Optional.SystemSpeedup, C:\Users\Joe's Servicenter\AppData\Roaming\systweak\ssd\SSDPTstub.exe, , [533ca5935c201521f6739f767f84e61a],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc\config.dat, , [4a453efa3c40ad89cd8591897c875da3],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc\info.dat, , [4a453efa3c40ad89cd8591897c875da3],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc\prod.dat, , [4a453efa3c40ad89cd8591897c875da3],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc\STTL.DAT, , [4a453efa3c40ad89cd8591897c875da3],
PUP.Optional.Updater.A, C:\Users\Joe's Servicenter\AppData\Roaming\DigitalSites\UpdateProc\TTL.DAT, , [4a453efa3c40ad89cd8591897c875da3],
Physical Sectors: 0
(No malicious items detected)

(end)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
Noel is very busy.
Now you know wht Noel recommended Malwarebytes.

Did you Quarantine everything or Remove everything?

This would be the next step if it was my computer.


Change Rootkits to Enable and run the test again.

When in Malwarebytes go to Scan at the top and then select custom scan.
While you are in custom scan you will see this. Add/Put a check mark in rootkets. Leave the other things checked like the picture.

Then do another scan. This will take longer so just put on a pot of coffee and wait
until it's done and post results.


View attachment 339578
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Yes I have Quarantined, removed and re-started the computer.
Running another scan now with Tootkits checked.

Thanks so much for the help! Had no idea this computer was this messed up. I'm the primary day time user. Will find out what the evening shift is up to!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
In my experience the type of errors seen here are accompanied by problems with scheduled tasks.
Bear- can you cope with that?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Keep in mind I'm not here to take Noels place because he is the expert.
Noel is very busy and I know he would want to make sure you are clean.
I have Malwarebytes Premium on 3 system and am very failure with it. The time it takes depends on the size of the drive and what is installed on it.
Enjoy the coffee.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Noel I'm not understanding you question in post #8.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Ok, here are the results from the re-scan with Rootkits scan. I have quarantined, removed and restarted again.

Malwarebytes Anti-Malware
www.malwarebytes.org
Scan Date: 11/6/2014
Scan Time: 2:39:11 PM
Logfile:
Administrator: Yes
Version: 2.00.3.1025
Malware Database: v2014.11.06.08
Rootkit Database: v2014.11.01.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Joe's Servicenter
Scan Type: Custom Scan
Result: Completed
Objects Scanned: 358078
Time Elapsed: 42 min, 26 sec
Memory: Enabled
Startup: Enabled
Filesystem: Disabled
Archives: Enabled
Rootkits: Enabled
Deep Rootkit Scan: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 1
Trojan.Agent, C:\Windows\svchost.exe, 3864, , [38631d192b51191d9b995934719224dc]
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 2
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\L, , [3368360097e5bd7925afde22b44c2ad6],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U, , [1586171fb2ca999de3f25da3748cf50b],
Files: 7
Trojan.Agent, C:\Windows\svchost.exe, , [38631d192b51191d9b995934719224dc],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\L\00000004.@, , [3368360097e5bd7925afde22b44c2ad6],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\L\201d3dde, , [3368360097e5bd7925afde22b44c2ad6],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\00000004.@, , [1586171fb2ca999de3f25da3748cf50b],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\80000000.@, , [1586171fb2ca999de3f25da3748cf50b],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\80000032.@, , [1586171fb2ca999de3f25da3748cf50b],
Backdoor.0Access, C:\Windows\Installer\{c9e709ff-f391-860c-25d7-5ea7dc9c281b}\U\80000064.@, , [1586171fb2ca999de3f25da3748cf50b],
Physical Sectors: 3
Rootkit.Pihar.c.MBR, Physical Sector #42 on Drive #0, , [53343e92f0bca61cfa4e7b2c1f3cac06],
Rootkit.Pihar.c.MBR, Master Boot Record on Drive #0, , [f0fa67cbefe31582e8cebc9310f7e781],
Forged physical sector, Physical Sector #625141392 on Drive #0, , [0d1cbf0c62511c1e46f08a019c927215],

(end)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
Damn you sure are working with a mess.

Here is something else that I use to make sure things are clean.
The reason is no one program finds and fixes all problems.
Check the Blue box and just follow the instructions. It also takes some time.
It has always worked for me with out turning off my other security programs.


Free Virus Scan | Online Virus Scanner from ESET

Be advised that many Security Experts recommend a Clean Install after finding a rootkit.

All so note I'm not a security expert but the programs I recommend are ones I use and Jacee our security expert recommends often.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Layback Bear said:
Noel I'm not understanding you question in post #8.
Click to expand...

There are almost certainly entries in Scheduled Tasks that have no business being there :(
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Okay we will have Joesservice take a look.
I never schedule anything on my systems so it just went over my head.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Layback Bear said:
Okay we will have Joesservice take a look.
I never schedule anything on my systems so it just went over my head.
Click to expand...

Few people do - but I've noticed that over the past few months, malware will install a task to re-infest the system
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I'm running the EST scan now. Its taking a while. My shift is over at 5 eastern time. I will let it run this evening and post my results in the morning.
Thanks guys so much!!! You both are more helpful than other sites I've found.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
You would think that the security scans would pick them up; but infections are tricky things.

The amount of infections and rootkit, backdoors, found is very troublesome.
Their is a very good chance the only way to be safe with this system is to do a clean install.
If it was a company computer I would be worried what data has already been compromised and sent to China or Russia.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Noel is your helper. I just drop in now and again when he gets very busy and it is something I can give some guidance.

I don't know what information (data) this computer has had access to but I would be concerned that that data is compromised. If this computer was connected in anyway to your company domain or network their is even a bigger concern.

If you have a I.T. department I recommend that you inform them of this thread and the problems that have been found. These infection are very well capable of traveling to other computers that it has contact with.

These are very dangerous.

Rootkit.Pihar.c.MBR, Master Boot Record on Drive #0,

Backdoor.0Access, C:\Windows\Installer

Trojan.Agent, C:\Windows\svchost.exe, 3864
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
We are a small independent Auto Repair shop. None of the 4 computers are networked. No IT department. And none of the info on this computer gets sent anywhere by us. We do however do a lot of internet searching for car related problems or forums.
I ran the EST scan last night but when I came in this morning nothing was on the screen. I'm going to try and run it again.

Thanks again!!
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
The EST scan came back good. No results.
Windows is updating now. I don't know if fully fixed but least I can update Windows and hopefully will be able to update the other programs.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP
OS
Windows 7 Home 64 on a HP Laptop
Antivirus
AVG
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