Windows xp Problem Malware

TastyFood

New member
Local time
2:17 PM
Messages
31
The problem I have is on my xp computer. It all started today morning, my dad went on the computer and then he left. I went on the computer and I saw that there was a security windows update.So I clicked download, but I think I ended up downloading "Antimalware doctor". The program itself is a malware. So I decided to use malwarebytes to scan, it detected about 28 infected objects. While I was doing the scan, I read some things about the malware, I figured that it would best for me to do a scan with malwarebytes and spybot again in safe mode.After it finished it scan, I clicked fix. It said that it was unable to fix all problems and it told me to restart. I restarted the computer and it go me back to my desktop. On my screen an error popped up about some windows/system 32 and restore it, I just ignored it. I restarted the computer, but now I can't even get to my desktop. The screen just turns black. I have no idea what's going on and how to fix it. When I try to go into safe mode, it lists these windows/system 32 and just stops. Even though this is not related windows 7, can you guys help me and try to fix this please.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
Is it a black screen with a cursor? Just no logon or anything? If you have a cursor, press control alt delete and select task manager. under Applications select "new task" type in explorer and press enter
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
There is no cursor just a black screen. When I start up, it says dell, and then it just goes blank. It doesn't even go to the blue start up screen.
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
Do you have a Windows XP install disc? if so, run the recovery program
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
Yes I have the windows xp home edition cd, so how am I supposed to run it? I insert the cd and then what?
 

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A
This Site has the best XP repair guide I think I've ever seen LOL, write/print the steps down
 

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518

My Computer

Computer Manufacturer/Model Number
p6211f
OS
windows 7 64 Bit
CPU
Not sure...
Motherboard
AMD Athlon(tm) II X4 620 Processor 2.60 GHz
Memory
6 GB
Graphics Card(s)
NIVIDIA GeForce 9100
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
HP 2159 Series Wide LCD Monitor
Screen Resolution
1920x1080
Hard Drives
N/A
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
HID keyboard Devices
Mouse
HID-compliant Mouse
Internet Speed
N/A
Other Info
N/A

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate
CPU
AMD Athlon II X2 245 2.90Ghz
Motherboard
Some Gigabyte one, dont remember model
Memory
3.00 GB
Graphics Card(s)
8800GTS 512MB
Sound Card
Sound Blaster X-Fi Titanium Fatal1ty
Monitor(s) Displays
Dual 22" widescreen
Hard Drives
250GB internal, 500GB internal
PSU
CORSAIR CMPSU-850TX 850W Power Supply
Case
Thermalkake Tsunami Dream
Cooling
Thermaltake Golden Orb II
Keyboard
Saitek Eclipse 2
Mouse
Logitech MX518
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