Solved Windows6.1-KB2670838-x64 Error 0x80070422

Hidamen

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Hello All,

I'm using the win7 home basic x64 SP1 and when i try to install the DX upgrade Windows6.1-KB2670838-x64 i receive the error 0x80070422.

Can anyone help me solve this issue ... i have no idea why it's not accepting the upgrade.

Really Thanks
 

My Computer My Computer

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Windows 7 Home Basic x64
OS
Windows 7 Home Basic x64
Hi,

That error code is usually associated with the Windows Firewall. What firewall software are you using? have you customised the configuration?

regards,
Golden
 

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Windows 10 Pro x64 ; Xubuntu x64Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz16GB Corsair Vengance DDR3 @ 661 MHz Dual Cha...EVGA NVidia GTX 560 1024MB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Golden Mk. I.4
OS
Windows 10 Pro x64 ; Xubuntu x64
CPU
Intel i7 860 @ 2.80 GHz O/C'ed to 4.0GHz
Motherboard
Gigabyte P55A-UD3R Rev.1. Award BIOS F13
Memory
16GB Corsair Vengance DDR3 @ 661 MHz Dual Channel (9-9-9-24)
Graphics Card(s)
EVGA NVidia GTX 560 1024MB
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Realtek Integrated
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Dual Samsung SyncMaster 2494HS
Screen Resolution
1920*1080 and 1920*1080
Hard Drives
1*Samsung 840 EVO 120GB SSD;
1*OCZ Vertex 2 60GB SSD;
2*Samsung F3 SpinPoint 1TB in RAID0;
1*Samsung F1 SpinPoint 1TB;
2*Western Digital 1TB External USB 3.0
1*Western Digital 500GB External USB 3.0
1*Seagate 500GB External USB 2.0
PSU
Thermaltake ToughPower QFan 750W
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Thermaltake Element S VK60001W2Z
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Corsair H60 Water Cooling, 2*230mm and 2*80mm case fans
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Logitech G110
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Logitech MX518
Hello There .....

Im using the standard windows firewall .... just some applications blocked, nothing related to the system.

But it's kinda strange ... what a DX update has to do with firewall !!!

Following the print screen
 

My Computer My Computer

At a glance

Windows 7 Home Basic x64
OS
Windows 7 Home Basic x64
Hi Hidaman ,

Make sure Windows Update service Is started . Go to :orb: type services.msc and press Enter . If you get a User Account Control Window click Yes or Continue .
 

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Windows 7 Ultimate 32-Bit & Windows 7 Ultimat...Intel Core i7 CPU 950 @ 3.07GHzOCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 160...ATI Radeon HD 5700 Series
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
Please run the following commands in an Elevated Command Prompt, and post the results.....

NET START BFE
SC QC BFE
NET START BITS
SC QC BITS
NET START WUAUSERV
SC QC WUAUSERV
NET START SPPSVC
SC QC SPPSVC
NET START SPPUINOTIFY
SC QC SPPUINOTIFY


Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hello Noel,

It apparently installed after i've turned on the win update, but when i run the dxdialog it show dx11 and not dx 11.1, so it's installed but not sure if it's working

But following the results that you've requested.

C:\Users\Hidamen>NET START BFE
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Hidamen>SC QC BFE
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: BFE
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceNoNe
twork
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Base Filtering Engine
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\LocalService

C:\Users\Hidamen>NET START BITS
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Hidamen>SC QC BITS
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: BITS
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : RpcSs
: EventSystem
SERVICE_START_NAME : LocalSystem

C:\Users\Hidamen>NET START WUAUSERV
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Hidamen>SC QC WUAUSERV
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: WUAUSERV
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Update
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem

C:\Users\Hidamen>NET START SPPSVC
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Hidamen>SC QC SPPSVC
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPSVC
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START (DELAYED)
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\sppsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Software Protection
DEPENDENCIES : RpcSs
SERVICE_START_NAME : NT AUTHORITY\NetworkService

C:\Users\Hidamen>NET START SPPUINOTIFY
The requested service has already been started.

More help is available by typing NET HELPMSG 2182.


C:\Users\Hidamen>SC QC SPPUINOTIFY
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SPPUINOTIFY
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SPP Notification Service
DEPENDENCIES : EventSystem
SERVICE_START_NAME : NT AUTHORITY\LocalService

Really Thanks
 

My Computer My Computer

At a glance

Windows 7 Home Basic x64
OS
Windows 7 Home Basic x64
The ..422 error normally indicates a disabled service - the ones I asked you to test are all the ones involved with the Windows Updates service except the most important one (which I forgot!)

please run the following commands...

NET START TRUSTEDINSTALLER
SC QC TRUSTEDINSTALLER

post the results.
 
Last edited:

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here's the result.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Hidamen>NET START TRUSTEDINSTALLER
The Windows Modules Installer service is starting.
The Windows Modules Installer service was started successfully.


C:\Users\Hidamen>SC QC TRUSTEINSTALLER
[SC] OpenService FAILED 1060:

The specified service does not exist as an installed service.


Thanks
 

My Computer My Computer

At a glance

Windows 7 Home Basic x64
OS
Windows 7 Home Basic x64
The error in the second command is my fault - a typo. (since the service started OK, we can assume the settings are OK as well)

Since all of them appear to be OK your updates should be functional unless you have other problems.


The KB2670838 update appears to be a pre-release version - at least from the Downloads page - rather than a general release.

It installed into my VM without any problem - running dxdiag, I get a simple DirectX 11 on the front page - as for an un-updated system
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Hi Noel,

So there's no real DX 11.1 for win7 x64 ?

And how do i stop the windows update, i've already tried to stop it on msconfig, but it still showing as running status ...

Thanks
 

My Computer My Computer

At a glance

Windows 7 Home Basic x64
OS
Windows 7 Home Basic x64
To be honest - I have no idea ;)
- but then historically, even Dx9 never went the .1 route - using instead the a/b/c route (if memory serves?).

I don't think that DirectX is viewed in the same way now as it used to be (notice the lack of any file-version data in the dxdiag report nowadays?), and that it's considered a minor part of the OS, and updated as such. I can't remember seeing any directx-specific updates in the listing since Vista was released.
 

My Computer My Computer

At a glance

Win 7 x64 Home Premium (and x86 VirtualBox VM...i3 370M/i7 6500U8GB - finally :)/8GBit's an i3, dude!/dual Intel&nVidia
Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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